spring masthead
September/October 2012
In This Issue
A Message from the President
Fall Education Day!
Membership Information
Spring Conference Take-A-Ways

A Message from the President 

Rachael Rosas, President

Hello MHVRP Members!


Thank you to those of you who have renewed your membership to MHVRP!  The strength of our organization lies in the number of members who willingly share ideas, experiences, and resources with their peers.  If you know any healthcare volunteer resource professionals who might be interested in joining us, please send their contact information to our Membership Chairperson, Rachel Selgo (selgor@trinity-health.org.) 


Let me take this opportunity to tell you about some of the benefits your membership offers. 

  • Access to Google Groups:  Google Groups is an online bulletin board where members can interact.  You can easily send a question via e-mail to the bulletin board at mhvrp@googlegroups.com.  If you don't have time to read the e-mails that you receive from Google Groups, you can visit the actual bulletin board when you have a free moment at https://groups.google.com/d/forum/mhvrp.  (Hint:  bookmark it!)  If you're not sure how to log-in or interact with the bulletin board, please feel free to get in touch with me.  I would be happy to walk you through it. 
  • Fall Education Day:  There is no registration fee for this day-long event.  You should have received a "teaser" postcard in the mail for this year's Fall Education Day, taking place on Monday, October 22 in Lansing, MI.  We will be offering education on the Six Sigma LEAN process.  
  • Regional Meetings:  You don't always have to travel far to meet face-to-face with other members!  Free regional meetings are held throughout the state all year long.  As they are scheduled, we send the information through the Google Group as well as post on our website.
  • Website:  Our website, www.mhvrp.org, offers a wealth of information.  Make sure to bookmark it and visit it regularly.  Please note that a new password to the password-protected areas of the website will be coming out shortly.  All current members will receive it via e-mail.
  • Spring Conference:  This year's conference was held in May and our nationally-renowned speaker, Colleen Sweeney, received rave reviews.  If you have any ideas for a speaker for next year's Spring Conference, please send them to our Education Chair, Kristyn Ireland (kireland@noch.org) or Education Co-Chair, Melissa Sherry (Melissa.Sherry@sparrow.org.)  We'll keep you posted as we make plans for this big event!

Again, thank you for being a part of our membership.  The MHVRP Board is here for you.  If you have any suggestions or questions, please get in touch with anyone on the board.  If you are unsure whom to contact, send an e-mail to our board's account at mhvrp1@gmail.com.  Thank you for the opportunity to serve you!

Fall Education Day! 

As mentioned above, there is no registration fee for this day-long event.  The Fall Education Day will be taking place on Monday, October 22 at the St. Lawrence Campus of Sparrow Health System in Lansing, MI.  To access the agenda, please click here.

Membership Information

Rachel Selgo, Membership Chair

If you have not sent in your membership renewal application, there is still time! Make sure to have your dues in before the Fall Education Day so that you can attend.


Our membership includes organizations that serve hospitals, hospice, homecare, rehabilitation, cancer centers, outpatient clinics, long-term care, skilled nursing, blood banks, and much more.  Membership is available to individuals who have responsibility for the administration of volunteer service programs in healthcare organizations.  If you know any volunteer resource professionals that meet this criteria, please let me know so that we can enlighten them about MHVRP! Thank you for all of the referrals!

Spring Conference Take-A-Ways!

As we all returned to our respective locations and positions after the Spring Conference, it has been hard not to continuously think about the wonderful ideas, thoughts, and concepts Colleen Sweeney shared with us.  I think it is fair to say that Colleen won us over within minutes!  


If you have not had a chance to look through some of Colleen's books, posters, videos, etc., regarding the patient experience, how your volunteers can make the difference, and how to improve HCAHPSscores, take a look at Colleen's website by visiting http://sweeneyhealthcareenterprises.com/home


There are additional resources available for organizations.  To "shop" the items, please click here

"Like" MHVRP?
Thank you to those who have already "liked" us on Facebook. To date, there are 30 members who have added the MHVRP page to their Facebook account.  This is just one more opportunity to network with fellow volunteer professionals.  We encourage you to post links to articles or tools that you find useful in your position.
Like us on Facebook

Website Quick Links


*Please note: user ID and password are required to log into these sections of the website. Login information for the MHVRP  website is:


Password: jkz11


Google Groups

E-mail: Your individual email address

Password: Password you created


If you have not yet logged into the Google Groups bulletin board, please do so at your earliest convenience. Review your account settings here.

Save the Date!

MHVRP Fall Education Day

October 22, 2012

St. Lawrence Campus of Sparrow Health System

Lansing, MI 


Welcome, New Members

Janine Dalman

Executive Director, Marketing & Foundation

Pennock Health Services

1009 W. Green Street

Hastings, MI 49058

Phone: 269-945-3451





Marcus Manders

Human Resources / Volunteer Services Coordinator

Mary Free Bed Rehabilitation Hospital

235 Wealthy Street, SE

Grand Rapids, MI 49503

Phone: 616-493-9836





Cheryl Sonnenberg

Volunteer Coordinator / Wellness Supervisor

The Village of East Harbor

33875 Kiely Drive

Chesterfield, MI 48047

Phone: 586-716-7385




2012 - 2013





Education Chair


 Education Co-Chair 

Rachel Selgo
Membership Chair


Professional Development
Newsletter Chair


Penny Brown

Community Resources

Quick Links