MCDVS 2011 Newsletter Masthead
Dec. 2010 / Jan. 2011
In This Issue
A Message from the President
Winter Regional Meeting Schedule
2011/2012 MCDVS Board Nominations
The Toxic Volunteer
Spring Conference 2011 Update
Turning "Problem" Staff into Great Staff
 A Message from the President 
 Cindi McPherson, CAVS, President

I am pleased to announce that the board, along with some assistance from last year's nominating committee, has appointed Jacquie Karr-Zlotnicki to fill the vacated president elect position.  


Jacquie is the Director of Volunteer Services for Holland Homes and Faith Hospice in Grand Rapids.  Jacquie had been serving as education chair on the board and she will continue to help with education to finish out the year.


Please join me in congratulating Jacquie on her new role on the MCDVS board as president-elect.

 Winter Regional Meeting Schedule
 Debbie QuinnProfessional Development

MCDVS's goal is to be able to offer networking and education to all members throughout the entire year.  Regional meetings are a vital way to share problems, solutions, ideas and fellowship without much expense.  Please consider attending one or all of the regional meetings listed below.


Central Michigan
Friday, January 28, 2011 - Noon to 4 p.m. (lunch provided)

Central Michigan Community Hospital

Hosted by Bonnie Vetter, Regional Facilitator

1221 South Drive, Mount Pleasant

RSVP to or call (989) 772-6815


Southeast Michigan

Thursday, February 24, 2011 - 1:30 to 4 p.m.

Beaumont Troy Hospital

Hosted by Beth Frydlewicz, Regional Facilitator

M-59 & Dequindre, Troy
Classroom 3, Lower Level

RSVP to or call (248) 423-2415


Southwest Michigan

Friday, February 25, 2011 - 9 a.m. to 3 p.m.

VA Medical Center, Battle Creek

Hosted by Nancy Babcock, Regional Facilitator

5500 Armstrong Rd., Battle Creek (Please call for directions. GPS directions are not accurate.)

RSVP to or call (269) 223-5497


Southeast Michigan

Friday, March 25, 2011 - Noon (lunch provided) 

Henry Ford Wyandotte Hospital

Hosted by Carol Bridges, Regional Facilitator

2333 Biddle Avenue, Wyandotte

Cardiac Rehab Classroom

RSVP to or call (734) 246-8948

 2011/2012 MCDVS Board Nominations 

 Karol Pokley, CAVS, Advisor

Wishing you a joyous Christmas season!  I know all of us will be focusing our attention on the festivities at hand, but 2011 will be upon us before we know it.  It is that time when I would like you to begin thinking about MCDVS nominations. 

Nomination forms will be sent out in January for the roles of president-elect, secretary, treasurer and nominating committee members.  I encourage each one of you to nominate at least one individual and to give careful consideration to serving as well.  Serving on our state board is a rewarding, educational and invaluable experience!  If you have questions regarding the nomination process, please feel free to contact me at (906) 225-3280 or

 The Toxic Volunteer    
Many volunteer managers will face a toxic volunteer who will use abusive language with other volunteers, paid staff and even clients, disrupt meetings and plans that other volunteers were leading or organizing, or are uncooperative regarding policies and procedures. These toxic volunteers are capable of bringing meetings, planning, events, and even entire programs to a halt. Yet the volunteer managers can feel powerless to deal with the bullies.

Read more
 Spring Conference 2011 Update
 Jacquie Karr-Zlotnicki, President Elect & Christie Carlson, Education Chair

Look for details on our spring conference to be sent out in January.  And if you haven't done so already, be sure to mark your calendars for Wednesday, May 18 - Friday, May 20, 2011 at Shanty Creek Resorts in Bellaire, Michigan.

There will be activities for you to enjoy with your colleagues during the 18th.  Plus we have been able to secure our MCDVS special room rate at Shanty Creek for the entire week, so you can come up a day early or stay an extra day to enjoy some northern Michigan activities.
 Turning "Problem" Staff into Great Staff
Corporation for National & Community Service  
Michael Morrow, an after-school program director, consultant, and trainer in Portland, Oregon, offers advice on how to deal with behavioral and attitudinal problems among difficult staff. Excerpted, with permission, from the article "Turning 'Problem' Staff into Great Staff: Ten Principles for Working with Your Staff," published in the April 2005 edition of School-Age Notes, a national resource organization on school-age care. Although written with after-school staff in mind, the tenets can be adapted to any volunteer or nonprofit organization. Also included are additional resources recommended by Morrow and the editors of School-Age Notes.

Read more
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Your 2010 - 2011 MCDVS Board
 Cindi McPherson,

Ron Yonkoski,

 Kay Fricano, 

Christie Carlson,
Education Chair

Penny Brown,

Debbie Quinn,
Professional Development

Nancy Babcock,

Rachael Rosas,