Intriguing Information from the AHVRP
National Conference
President -- Karol Pokley, CAVS |
I had a great opportunity to attend an informative and in-depth session at the AHVRP national conference in Phoenix this past August.
The "Beyond the Basics" conference session taught me how to evaluate volunteer programs focusing on sustainability and impact. I realized the importance of aligning department goals with the mission of the hospital. Program sustainability can improve the overall hospital's perception of your volunteer programs. It's all about delivering image, evaluating your program regularly and implementing continuous performance improvement as appropriate.
I learned a few quick tips that you may find beneficial to your volunteer programs: drop one and add one program each year, develop strong collaborations, recruit program ambassadors, market and report your progress often. More on reporting structures and analyzing volunteer programs next month. |
Winter Regional Meetings Announced
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I hope all of you will try to attend one or more of the following regional meetings. They have proven to be educational and the networking is invaluable. Thank you to all the regional facilitators for sponsoring this winter's regional meeting.
Southeast Michigan Thursday, December 3
9 a.m. - 1 p.m.
Central Michigan Tuesday, December 8 1 - 4 p.m.
Central Michigan Community Hospital 1221 South Drive, Mt. Pleasant
Hosts: Bonnie Vetter and Nancy Fenn R.S.V.P. to Bonnie Vetter 989-772-6815 [email protected]
Southwest Michigan
Wednesday, February 3 3 - 5 p.m. Holland Home and Faith Hospice 2100 Raybrook SE, Grand Rapids R.S.V.P. to Jackie Karr-Zlotnicki 616-340-4629 [email protected]
Southwest Michigan Friday, February 26 9 a.m. - 3 p.m. (lunch provided) VA Medical Center 5500 135 Armstrong Rd., Battle Creek R.S.V.P. to Nancy Babcock 269-223-5497 [email protected]Southeast Michigan
Friday, February 26 1 - 4 p.m.
Henry Ford Wyandotte Hospital 2333 Biddle Avenue, Wyandotte R.S.V.P. to Carol Bridges 734-246-8948 [email protected]
Northern Michigan regional meetings will be announced at a later date. |
Marketing Your Program Electronically Resources/Marketing -- Nancy Babcock, CAVS |
You may also want to see if your local volunteer center has a website to post opportunities too.
When posting an opportunity, keep in mind the age group you are targeting and word your recruitment material to that target audience. Modify your write-up to include language which supports national initiatives like Iparticipate and Give a Day, Get a Day at Disney. This lets the community know your organization supports national and local initiatives. If you are posting assignments that will remain on the site for a long period of time, change the assignment write-up at least once a month so those who surf for volunteer opportunities see something new from your organization each time they look. The time invested in creating good electronic recruitment tools can bring huge benefits to your organization and volunteer program. |
2010-2011 Board Nominations
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In January, look for a letter asking you to nominate yourself or fellow MCDVS members for 2010/2011 board positions. It is a joy and a privilege to serve on the board. I have enjoyed it tremendously.
Nominate, and then most importantly, vote...it is the future of our organization. |
Say No Nicely
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With the changing times of having an overwhelming amount of volunteers and not knowing what to do with them, I came across this article that I had cut out a while back. I always hate to turn away potential volunteers but sometimes there is just nothing left for them to do.
Say No Nicely to Avoid Turning Volunteers Off
Some volunteer roles are so popular that organizations run out of openings. Nice problem to have, right?
When you have more than enough volunteers on board for a specific event or task, how do you gracefully tell people "thanks, but no thanks" without turning them off to future volunteer opportunities with your cause? Here are two tips for doing so:
- First off, always be honest. If the reason you have to say no is because you have too many volunteers for one specific role or task, say so. Frame it in positive terms, such as, "We are so fortunate that so many people want to help. We've had an overwhelming response. We just can't accept any more volunteers right now."
- Next, direct them to another appropriate role and offer to keep their contact information on file in case circumstances should change.
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Upcoming Events |
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Southeast
Regional Meeting
Thursday, December 3
9 a.m. - 1 p.m.
Beaumont Hospital
R.S.V.P. to Beth Frydlewicz
Tuesday, December 8
1 - 4 p.m.
Central Michigan Community Hospital
R.S.V.P. to Bonnie Vetter
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New MCDVS Members
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Please join me in welcoming the following new MCDVS members:
Lisa Beach
Volunteer Program Assistant
U of M Health System
1500 Medical Center Drive L2616 Women's Hosp.
Marie Bristow
Customer Satisfaction Coordinator POH Regional Medical Ctr. 50 N. Perry St. Pontiac, MI 48342
248-338-5199
[email protected]
Ioan Duca Corporate Director, Service Excellence & Volunteer Services Oakwood Healthcare System
18101 Oakwood Blvd., Guest Relations, 1st Floor Dearborn, MI 48124 313-982-5304 [email protected]
Susie Engle
Volunteer Coordinator
Brighton Hospital - St. John 500 Campus Drive Brighton, MI 48116 810-225-2527 [email protected]
Sandi Holmes
Director, Volunteer Resources Holland Hospital 602 Michigan Ave. Holland, MI 49423 616-394-3372 [email protected]
Kathy Moore
Area Manager RSVP of Catholic Social Services of Wayne County 26155 Richardson Dearborn Heights, MI 48127 313-278-8455 [email protected]Ruth Patrick
Supervisor, Volunteer Services Mount Clemens Regional Medical Center 1000 Harrington Blvd. Mt. Clemens, MI 48043 586-493-8174 [email protected]
Nancy Sagle
Volunteer Recruitment Assistant
Sault Area Hospital 969 Queen St. East Sault Ste. Marie, ON P6A 2C4 705-759-3434 [email protected]
Mashaun Schabloski Volunteer Coordinator Community Health Center of Branch County 274 E. Chicago St Coldwater, MI 49036
517-279-5282 [email protected]
Rachel Selgo
Manager, Volunteer Services St. Mary's Healthcare 200 Jefferson, S.E. Grand Rapids, MI 49503 616-685-1898 [email protected]
If you have names of people to recruit, let me know by calling 231-728-4711 or e-mailing me at [email protected].
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Your 2009 - 2010 MCDVS Board |
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