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  Managing change is a key management skill. It requires emotional intelligence - including recognising the pressure that the process can put you under. 
  "Recipe for Change" is a case study about the management of change in TV chef Rick Stein's Seafood Restaurant business. Rick and his colleagues identify the factors that that have been critical in enabling them to implement change successfully. These are universal messages that can be helpful to managers in any kind of organisation.   Key Learning Points:    Planning Change    Take people with you  Give people ownership  Anticipate problems
    Delivering Change    Lead by example Adapt Support
    Reviewing Change    Learn Be resilient Celebrate success 
     Preview Online   What You Get: Documentary Style Main Program with Rick Stein  (18 mins) Easily Navigated 'chapters' organised by key learning points  User Guide with commentary on video      "Change is inevitable and managing change is what success is all about...." (Rick Stein)       |