Actions Speak!

From the creators of the Best Selling Interviewing Program of all time (More Than A Gut Feeling) comes this MAJOR NEW RELEASE on effective behavioural interviewing!

Author, Dr Paul Green and Producer/Director, Art Bauer, have re-teamed to produce a fresh and entertaining approach to behaviour-based interviewing.

"In the science of behaviour-based interviewing, a lot has happened in the last thirty years.  Actions Speak! brings new insights to the employers who need them."   - Dr. Paul Green

Learning Outcomes: 

In this comprehensive course participants will learn:

• How to use job information to compose effective and defensible interview questions.
• How to gain behavioural predictors that can forecast job performance.
• How to use non-verbal indicators (feelings) to suggest follow-up probes.
• When and how to ask for reverse information.
• How to respect and manage silence.
• How to avoid the 'like me' syndrome.
• How to get specifics on personal qualities like character, honesty and integrity.

Duration: 24 minutes

Comprehensive support material included 

For more information, contact Kroon Training Services

Moment of Truth

Our choices today determine who we will be tomorrow. 

Life doesn't come with a pause button and ethical dilemmas demand instant clarity. The Moment of Truth training package addresses this problem head-on by giving employees a practical guide for making better decisions.

If you're looking for a way to motivate your team to make better choices and to give them a way to combat the pressure of the moment, this package is for you. It's a sure-fire way to help viewers think through their actions when they're caught in the moment of truth.

By focusing in on six different ethical dilemmas, the video demonstrates that no matter where the pressure is coming from- a superior, a co-worker, a friend, or even a family member - anyone can make good decisions by using these four questions to find clarity in their moment of truth:

1. Is it the Truth?
2. Is it Fair to All?
3. Is it Free From Harm?
4. Am I Proud to do it?

Training Points:

• Know what you're deciding
• Answer the 4 Questions
• When in doubt, ask someone you trust

Preview On-line - Trailer

Duration: 22 minutes

Comprehensive support material included

This BRAND NEW DVD release comes with a BONUS meeting opener:

For more information contact Kroon Training Services

Top 5

1. Who Moved My Cheese? (Change)
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5. We're in the Band (Customer Service/Teamwork)

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