Greetings!
This newsletter focuses on some exciting new releases, covering coaching, leveraging the power of generations, customer service and teamwork. All are worth previewing and seeing how they can add value to your training courses.
Included in this newsletter is a Special Offer on Video Arts titles. If you are wanting to stretch your training budget further, with this special offer on Video Arts DVDs you can. If you want more information on the Video Arts range or any other titles just give us a call.
All titles are available to preview, just contact us by either calling (08) 9304 8214 or by emailing trainingtools@bigpond.com We are here to help.
Enjoy the newsletter. If you have any queries please let us know. |
 The Manager as Coach
"If teaching was as simple as telling we would all be a lot smarter than we are." Mark Twain
Coaching has the potential to underpin everything a manager does. An emotionally intelligent approach builds effective working relationships, and helps create a culture that supports learning and continuous improvement.
The Manager as Coach helps you adopt this positive approach. It demonstrates a simple coaching framework and highlights the skills you need to coach effectively.
The realistic workplace story engages you with the issues; the supporting materials help you apply the ideas to your own circumstances.
Key Learning Points:
- Coaching builds relationships
- Coaching opportunities occur al the time
- Coaching focuses on future rather than past behaviour
- Adapt your coaching to the learning and the context
- Intelligent coaching helps people learn for themselves as well as showing them how to do something
Comprehensive support material is included
Duration: 14 Minutes
Available for Rental and Purchase
Preview Online |
Shifting Years: Leveraging the Power of Generations
 "We are all individuals, not stereotypes. We need to be intentional about creating positive relationships - but how do we do it?" Laura Goodrich
This new release, discusses how multiple generations working together should be leveraged as a source of great potential - instead of a cause for tension. By finding a common ground, respecting differences, and letting go of assumptions, great things can happen!
Hosted by Seeing Red Cars author, Laura Goodrich, Shifting Years aims to generate discussions and open-mindedness between all age groups. This programme reminds us that it's how we choose to work together that determines our success.
Key Concepts Include:
- View differences as opportunities
- Look past assumptions
- We're more alike than different
Comprehensive support material is included
Duration: 12 Minutes
Available for rental and purchase
Preview Online |
We're in the Band
"We're in the Band" puts the lessons of an up-and-coming rock band to the test in the business world.
With plenty of music and upbeat energy, this new release is one of the best inspirational training programmes on teamwork and customer service we've seen in a long time.
A fast paced programme that features employees at all levels. From a police chief to a head chef; all tell how they "come to perform" in their world. You'll meet the nurse who "steps on stage" the minute she steps off the elevator, the waiter who "leaves his baggage at the door" in order to be a "rock star" for his guests. You'll hear how one healthcare professional helps her teammates get through a tough day and why the cheerful grocery clerk considers both her customers and her teammates to be her "audience."
How to get a Standing Ovation
- Come to Perform
- Set the Stage
- Connect with Your Audience
- Leave Your Baggage at the Door
- Pick Each Other Up
Comprehensive support material included
Duration: 10 Minutes
Available for rental and purchase
Preview Online |
A Meeting Opener - Ben Comen
Inspire your Teams with this new DVD
Based on the true story of determination and team character of a high school cross country team.
A great example of teamwork, particularly highlighting caring for and encouraging fellow team members to succeed.
A great meeting opener with a memorable, touching, twist at the end
Duration: 4 Minutes
Available for rental and purchase
Preview Online |
