I used to end every email to my staff and sales team with "Be a student, not a follower!"
Too many business people up and down the chain or command feel that "not knowing" is a weakness they should hide -- and certainly never admit publicly.
They believe that they could lose face with their employees, supervisors, and co-workers as well as their customers if they don't know.
We remind business owners and their team that when they don't know the answer and try to "fake it," they stand to lose more than they gain.
What can you do?
Instead, we teach business owners -- and their entire team -- to say, "I don't know. But I will find out." And then do it!
Successful leaders understand that they have strengths and limitations. They also understand that the people around them have strengths and limitations.
Remember that the people who are exceptionally good in business aren't so because of what they know, but rather because of their insatiable need to know more, to learn more, and to understand more.
John R. Daley
|
