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Welcome to the April 2010 edition of the Davalen eNewsletter.

In this monthly publication, Davalen's Lotus, National Staffing, Search and Discovery, and WebSphere Practices, come together to share relevant news and information on the technology that powers your projects.

Davalen invites you to join us at Lotusphere® Comes to You (LCTY) 2010: Richmond on Wednesday April 28th. Davalen is pairing up with Ascendant to deliver fantastic presentations on some of the latest features of IBM Lotus® and IBM WebSphere® Portal software and solutions. For more information or to register click here. Hope to see you there!

From technical tips to consulting and mentoring services, Davalen provides comprehensive resources for your business needs. So take a quick break, and gain some valuable insight from the professionals who know it best.

To view articles from previous eNewsletters, simply visit our blog.

Cheers,
Ruth Jarvis

From Len Barker, Managing Partner, Lotus

A categorized view in a Notes database captured my imagination in 1993. A simple metaphor for team collaboration, that view, unattractive by today's standards, and the technology it represented led me and thousands of creative people around the world to find neat new ways to be more productive through collaboration. Almost 20 years later, with networking, storage, computing power and software tools that could not have been imagined two decades ago, the landscape of collaboration is completely different and remarkably the same.

Just this past week, I was involved in several different projects which illustrate how much we rely on old collaboration techniques to build today's solutions. On Monday I sat with a client who described a manual paper process that was taking too much of everyone's time to complete. She asked me to design a Lotus Notes application that would improve the process. The fact that I could solve this problem using the same basic pattern that I would have used in 1993 means that Lotus did something very right in the beginning. Of course this application will be way cooler that the Notes 2 solution would have been. This one will be built on XPages and accessed by browsers, Notes clients, and PDAs. But the point is, Lotus Knows Collaboration.

Along came Wednesday and a client wanted changes to a side bar plug-in for the Notes client that pulled micro blogging information from the people they were watching in Lotus Connections. Wow, that is definitely 2010 stuff. Or is it? Lotus Connections provides a way for people to share information in ways that can be easily consumed. Like a categorized view in Lotus Notes, Lotus Connections allows me to find a variety of information about what people are doing, thinking or saying by putting the information in easy to navigate containers. My Wednesday client simply wanted to create a nifty new container of their own, a watch list sidebar widget.

The week ended with a client that had been using Sametime instant messaging for many years and wanted to see if they could save money by investing in the entire Sametime Unified Messaging Suite. They noticed that Sametime had really grown up since the days of being a not-so-pretty, chat only application. I showed them how Sametime could not only be used to encourage instant communication and decision making through people awareness, but to launch instant full featured meetings with screen sharing and VOIP. They were interested in recording the meetings and presentations so that they could be played back on-demand. Twenty first century technology will enable Friday's client to collaborate on-demand and in real time. The trusty categorized view will make the recordings easy to retrieve, providing value again and again.

Businesses need productivity gains now more than ever and no one knows how to better deliver those gains than the professionals that have been delivering collaborative solutions on Lotus software for the last 20 years.

From Deborah Corcoran, National Practice Manager for Resource Deployment Services to IBM

Put Davalen on your calendar now!

In Q1, our Davalen technologist's calendars were extremely full, Monday - Friday, as they were performing Davalen mini Messaging Environment Assessments (MEA) at customer sites.

Many customers have upgraded to Notes 8.5.1. due to all of the new social networking applications, which are part of this latest release. Clients are making sure they start with a "clean and updated" environment.

Clients were pretty excited about reviewing the results of the assessment, and finding out what was going on within their Domino infrastructure. Many interesting items came up, such as orphaned emails, dead email boxes, legacy apps that were no longer being used and that could be possibly slowing down their systems, etc.

So if you haven't scheduled with us, give us a call to set up an informal, yet informational discussion with our folks and to schedule a "mini MEA."

And of course, if you are finding that you may require some technical staffing assistance to help bridge your work load gap, please give me a buzz and we can discuss various "just in time" staffing options for your business.

From Peter Wilkerson, Search & Discovery Practice Area Manager

Starting a new search project can by a trying experience. There are many pieces to consider, see my blog for an in-depth analysis on the layers of search. In other posts and conversations I say that the best place to start is to identify your business objectives and always keep them in mind. That advice still holds but those goals might be expressed in abstract terms, and be hard to connect with what you want to accomplish with search.

A pragmatic way to begin is to start with designing the search query interface and the responding search results page. These two pages will define a) what you expect the end user to be able to do and b) what metadata is needed to drive the search experience. As you look at these pages you can begin to get a sense of what data and metadata you need and then you can see what you have available. The gap will need to be filled through some data enrichment process. As you begin to focus on the organic result set portion of the search response page you can start to see what special filters are needed - filters such as security, pricing, access. You may also be able to start to identify search-boosting scenarios based on user role, context and state.

There is more to implementing search than designing the initial query interface and the search results page - but starting there is a way to help new projects get off the ground -- and get old projects back on track

From Dave Jacob, Managing Partner, WebSphere

Recently I have had several interesting conversations with clients concerning our capabilities as a Portal/Portlet Factory consulting partner. With all of our success with the Top Gun Portlet Factory curriculum in the marketplace, we are often perceived as only a training company when in fact 80% of our business is related to our consulting and service offerings.

Our courseware, however, continues to grow as we now offer the Top Gun class thru IBM and business partners in the US, Canada, Brazil, Australia and the Netherlands. Shortly, we expect our next expansion to be in India, China and Korea as demand for Portlet Factory training and mentoring continues to expand worldwide.

This past month we had a student from Australia enrolled in the Top Gun training. Instead of having to take the class in the middle of the night, we were able to use the Davalen Virtual Classroom and students and performance was excellent and stable. I was pleasantly surprised.

About Davalen: We Speak Business. We Understand Technology. TM

Davalen, LLC, has been a trusted partner in collaborative software consulting solutions for the enterprise since 1993. An IBM Premier Business Partner, Davalen provides RapidValue Services for Lotus Domino, WebSphere Portal, Retail & Enterprise Search, and Web Content Management. The RapidValue Services are designed to ensure clients receive the most value from their investment in IBM software. With masterclass training in IBM software brands, Davalen provides an elegant blend of system architecture, mentoring and agile implementation assistance.

With offices across the U.S and Brazil and classes operating in the Netherlands, Canada, Australia, and Europe, Davalen instructors and consultants have won numerous training awards from IBM for their deep understanding of advanced IBM technologies.

Contact Davalen today to learn how we can help your business understand its technology.


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