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www.bestpracticeinstitute.org • October 2008
 


Talent Management Survey
Effectively Influencing Decision Makers with Marshall Goldsmith, Nov. 11, 2008 @ 2pm ET
HR of the 21st Century
Coaching Global Leaders with Maya Hu-Chan, Nov. 13, 2008 @ 12pm ET
How to Build a Winning Team by Nikos Mourkogiannis
Finding Your Authentic Voice with David Mann, Nov. 6, 2008 @ 12pm ET
Talent Management at Southern Company
Member Satisfaction Survey
Member Written Responses Survey



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Welcome to the October 2008 Journal!

The organizations and executives reading this e-journal represent over one million employees in over twelve vertical industries worldwide. Together, we have the power to change the direction of the economy by strengthening our resolve and improving relations and morale throughout the workplace and beyond. As we create shared understanding and build trust, consumers and businesses around the world will know you are living your brand message and join and support you. We must now, more than ever become innovative, focused, and directed in the way in which we lead and manage. And, we must become even more adept at finding, sourcing, and recruiting competent, results-driven candidates and employees to assume leadership positions.


I invite you to strongly consider the message brought forth by this e-journal. I am calling out to everyone to stand up and take action as leaders and carry out your organization's higher purpose to prosper in this new economy. The improvement of the global economy depends on the success of your organization.

This is not a time for apathy. Rather, it is an opportunity to stand up and vote for transformational change, innovation, shared understanding and continuous improvement within your organizations and beyond... It is our job as leaders within our world's best and largest organizations to take decisive action and improve the way in which we lead, manage, sustain, and hold ourselves and others accountable.

In this e-journal you will learn about new Global coaching methodologies, new sage advice from Marshall Goldsmith, and two new case studies on best practices in human resources and managing talent.
Both of our case studies are from organizations that have remained strong during a turbulent economy. The first case study is from Hewlett Packard and the other is from Southern Company, one of the largest electricity distributors in the United States. We invite your questions for each of these case studies as we continue to develop the content to meet your benchmarking needs.

Let's take our responsibilities as leaders to create a more sustainable and successful global economy seriously. This is the time to stand up and lead for the good of our global economy, our families, and for generations to come.

The world is watching and judging your leadership decisions and actions. I invite you all to lead as if you were saving this economy. And to do so with great passion and care for all stakeholders involved. Our success as a global community depends on you.


Lastly, we are asking you to fill out a few surveys for us to help enhance your Best Practice Institute experience. With your help, Best Practice Institute will live the transformational change that we seek to provide to the world. And, with your advice we will grow with you and exceed your expectations for many generations to come.

With great optimism and confidence in you,


Louis Carter, CEO, Best Practice Institute

 

We invite you to fill out our survey on talent management for Best Practice's new publication on Organizational Prosperity through Managing Great Internal Talent which will be published by Jossey Bass in 2009. Your answers will be used to create this new historic book on how our world's best organizations improve the global economy through exceptional, proven talent management strategies and practices.




 


Join BPI and Marshall Goldsmith on November 11 at 2pm ET for his enlightening webinar on Effectively Influencing Decision Makers: Changing What You Can Change and 'Making Peace' with What You Cannot Change

Two of the most common questions that are asked in leadership development sessions are:


· How can I do a better job of influencing my manager?

· How can I better influence my peers when I don't have direct line authority.

Although there is no way to guarantee success when we try to influence without direct control, Dr. Marshall Goldsmith will provide a model that will improve your odds on success. This webinar will help you determine both when and how to influence decision makers. The final part of the seminar is especially important in today's tough business environment. Marshall will share a philosophy on how to 'make peace' with what you cannot change and 'play the cards that you are given' in a way that is most beneficial to you and to your organization. This webinar is not just for managers - it is for any members of the organization who want increase their impact by more effectively influencing decision makers.

Dr. Marshall Goldsmith is a world authority in helping successful people become even more effective. He is the New York Times best selling author of 23 books, including What Got You Here Won't Get You There, a Wall Street Journal #1 best-seller and the Harold Longman Award winner for Best Business Book of 2007. He is one of the few executive advisors who have been asked to work with over 100 CEOs and their management teams. Marshall has been named as one of :

· The fifty greatest living business thinkers (The Times - London)

· The top ten executive educators (The Wall Street Journal)

· Five most-respected executive coaches (Forbes)

· The most respected executive advisors in the new era of business (Economist)


 


The "war for talent" is an often heard mantra of today's CEO's. This issue was identified as early at 1997 when McKinsey conducted War for Talent research. They cited that there would be an "imminent shortage of executives". It seems as if this perspective has borne itself out. It is hard to pick up an article on Human Resources or Leadership Development without a discussion on finding, developing and retaining top talent.

Hewlett Packard under the leadership of Mark Hurd is deep into developing sustainable models to ensure that it has the "best talent on the planet". The company has an incredible focus on ensuring that the talent it has today is the best and that it is aligned and ready for future growth of the company. As part of this effort is has embarked on a number of groundbreaking efforts.

Get a glimpse of HP's Talent Journey in this article. A greater picture of their journey will be available in BPI's new book on the Best Practices in Talent Management.


 


When coaching global leaders, an executive coach must demonstrate his/her understanding on the differences (and similarities) of global and local workforces, as well as the many cultural and organizational factors at play. The coach must be aware of the coachee's cultural backgrounds, as well as the environment and the people whom the coachee interacts with. With that understanding, the coach must actively engage key stakeholders in the coaching process, and take the appropriate approach to build rapport and trust with all involved. In addition, a coach often needs to help global leaders become effective coaches themselves to their employees and their teams, which tend to be virtual and global.

Join us November 13th, 2008 at 12pm ET for this webinar. Attendees will gain a deeper understanding of global leadership challenges, understand the complexity of working and leading in a global environment, and learn how to help global leaders enhance global leadership capability.

Maya Hu-Chan is an international management consultant, executive coach, author, and sought after speaker, specializing in global leadership, executive coaching and cross-cultural business skills. Harvard Business School has chosen her book "Global Leadership: The Next Generation" to be one of their Working Knowledge recommended books. This book was translated into Chinese and Polish.

Maya has trained and coached thousands of leaders in Global Fortune 500 companies and worked with major corporations throughout North America, Asia, Europe, South America, and Australia.


 


What does it take to put together a winning team in business?

Volumes of articles and books have been written on the topic over the years, offering advice on how to avoid the dysfunction that often renders teams ineffective. We have all been part of groups that failed, either because of hidden agendas or personalities that didn't quite mesh.

In my experience as an executive and a consultant, I've come to believe the personal style of team members has the greatest influence on a group's success. More important than any technical skill a team member brings is the ability to work closely together, free of backbiting and political maneuvering. The key is having the right mix on your team.

Columnist Nikos Mourkogiannis says a group's success ultimately depends on its balance. He offers a simplified framework to get the right mix.


 


Do you sometimes find that you're completely disconnected from the work you're doing and the words you're speaking? Is it sometimes a struggle to get motivated to do your work, even though this is a field you chose? In an effort for consistency and uniformity, companies can often diminish the voice of the individual. When this happens people feel disconnected and disengaged, the company becomes inefficient and strains even harder for consistency, and a vicious cycle is created.

In this webinar, David Mann examines the idea of an individual's "voice": how ideas, expression, and wording constitute individual power. With examples drawn from artists in performance and literature, you will learn how to find and use your own unique voice for its maximum impact in your office, your community, and in your life.

David Mann has been an actor, director, and teacher for 25 years, and has traveled coast to coast teaching the art of effective, dynamic communication. He has been a presentation consultant for the executive management and sales force of Hartford Life, Merrill Lynch, and Cargill, and he has been a featured speaker for Mayo Health System, US Bank, and Humana. He is a recipient of the Bush Fellowship for Performance Art and Storytelling, and his play, "Corleone: The Shakespearean Godfather" was a critical and popular smash at the New York Fringe Festival.


 


Critical to the success of an organization is having a steady supply of leaders with the right skills in the right jobs. Facing the possibility of a number of retirements across all levels of leadership, Southern Company has developed robust succession planning and leadership development processes to ensure a full leadership pipeline to sustain business success. This article details these processes.

Southern Company is an electric utility serving 4.4 million customers in the southeastern U.S. We are one of the largest generators of electricity in the nation, serving both regulated and completive markets.


 

Best Practice Institute (BPI) wants to enhance your membership experience. Please take the next 10 minutes to fill out our Member Satisfaction Survey. In appreciation for your time for taking this survey, we will provide you with the results of our recent best practice study on human resources development.



 

Your written advice is also very important to us. We invite you to take the next 5 minutes to give direct advice to us as to what we can do better. Please visit the Member Written Responses Survey below.


 
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