Lessons from Bank of America's Executive On-Boarding Process
Featuring Brian Fishel & Jay Conger
Thursday, 2/14/08 4pm EST
Lessons from Bank of America's Executive On-Boarding Process, Featuring Brian Fishel, SVP Leadership Development and Learning for Bank of America, &
Jay Conger, Ranked #5 on Business Week's Top 10 Management Educators and Author of Over 90 Articles and 12 Books on Leadership
Thursday, 2/14/08 4pm EST

A well designed on-boarding intervention for executives can and should serve three purposes. The first is to minimize the possibility of derailment on the job. By accelerating the new executive's understanding of the role demands and by providing support through constructive feedback, coaching, and follow-up, a well designed program can and should pre-empt failures. The second role is to accelerate the performance results of the new leader. For example, research suggests that a senior level manager requires an average of 6.2 months to reach a 'break-even point' - the moment at which the new leader's contribution to the organization exceeds the costs of bringing them on board and their acquiring a critical base of insight into the job.  Effective on-boarding interventions should shorten this cycle of learning by accelerating the development of a network of critical relationships, clarifying leadership and performance expectations, and facilitating the formulation of more realistic short and medium term performance objectives. A third role for on-boarding interventions concerns organizations that are aggressively pursuing acquisitions or experiencing high growth rates. In both cases, they must grapple with socializing an influx of outside senior managers. An effective on-boarding intervention should  facilitate a far smoother integration experience for these incoming executives. It accomplishes this by helping them to rapidly acquire an understanding of the business environment, socializing them into the organization's culture and politics, building a network of critical relationships, and familiarizing them with the operating dynamics of the executive team. In this presentation, we will look at the Bank of America's executive onboarding program which accomplishes these three objectives in a highly sophisticated manner.

 
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Jay Conger and Brian Fishel Webinar, 2/14/08 4pm EST
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