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www.bestpracticeinstitute.org • February 2008
 


Webinar with Jay Conger and Brian Fishel on, "Accelerating Leadership Performance at the Top: Lessons from the Bank of America's Executive On-Boarding Process", 2/14/08 4pm EST
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Welcome to the February 2008 E-Journal! The Best Practice Institute has a great year ahead-with webinar presentations featuring Jay Conger and Brian Fishel, on "Accelerating Leadership Performance at the Top: Lessons from the Bank of America's Executive On-Boarding Process" on February 14, 2008 at 4pm EST. BPI also has a July 15, 16, and 17 board meeting in Chicago, IL., as well as a conference in Sweden in June. For information on these great events and how to register, please call BPI at: (561) 881-1231. I have included some of the content BPI members are able to access; case studies, webinar presentations and recordings, and articles for your viewing pleasure. Visit our website on how to become a member of the Best Practice Institute. Cheers to an exciting 2008!


Louis Carter, CEO, Best Practice Institute

 

Jay Conger and Brian Fishel Webinar, 2/14/08 4pm EST

You are invited to join Jay Conger and Brian Fishel on a webinar titled, "Accelerating Leadership Performance at the Top: Lessons from the Bank of America's Executive On-Boarding Process."

A well designed on-boarding intervention for executives can and should serve three purposes. The first is to minimize the possibility of derailment on the job. By accelerating the new executive's understanding of the role demands and by providing support through constructive feedback, coaching, and follow-up, a well designed program can and should pre-empt failures.

The second role is to accelerate the performance results of the new leader. For example, research suggests that a senior level manager requires an average of 6.2 months to reach a 'break-even point' - the moment at which the new leader's contribution to the organization exceeds the costs of bringing them on board and their acquiring a critical base of insight into the job. Effective on-boarding interventions should shorten this cycle of learning by accelerating the development of a network of critical relationships, clarifying leadership and performance expectations, and facilitating the formulation of more realistic short and medium term performance objectives.

A third role for on-boarding interventions concerns organizations that are aggressively pursuing acquisitions or experiencing high growth rates. In both cases, they must grapple with socializing an influx of outside senior managers.



 

Boeing Case Study

The Executive Development Program (EDP) was established in 1995 by Harry Stonecipher, while he was CEO of the former McDonnell Douglas Company (MDC). Upon announcement of the Boeing/McDonnell Douglas merger in 1997, several programs, initiatives, and processes were identified by synergy opportunity teams as best practices and worthy of expansion into the newly merged company. (Note: During the merger transition period, over 100 small teams were chartered to find and assess synergy opportunities among the three companies and recommend common best practices for implementation after the merger was consummated.) MDC's Executive Development Program was one of the programs selected and has evolved to become a premier development strategy for targeted executive potentials.

EDP alumni have been rotated to key assignments throughout the company; project sponsors have rated business solutions from project teams as excellent; program nominee quality has increased and the wait list is long; top executives speak at weekly breakfasts and in other venues and strongly support the program in both words and action. This chapter provides an account of the evolution of this program from its startup through merger transition and redesign into full implementation across The Boeing Company.


 

Motorola Case Study

Every major corporation wants to develop innovative and visionary leaders. Companies that lack a cadre of globally focused leaders who can interpret the vision and strategy of the organization to drive the business forward lose ground to competitors. Those that successfully develop their leaders share a common characteristic. Their Training and HR functions see themselves as partners with the business rather than as adjunct service groups. This is not how Training and HR have viewed themselves in the past. In articulating this paradigm shift Phillips (1997) points out that Training and HR must move beyond being event based, and become true partners in the organization's strategic and operational framework.

Staff must understand the business of the business, and their role in making the business successful. Secondly, says Phillips, Training and HR must view the operating managers across the organization as customers and establish strong partnerships with them. Third, they must evaluate the impact of interventions and programs. Training and HR groups that fail to track the impact of their programs run the risk of losing a valuable customer, their own organization, that needs evidence of improved leadership performance. This chapter outlines Motorola's experience with the establishment of such a partnership in order to accelerate the leadership development of high performing managers. This initiative is known as the Global Organization Leadership Development Process, or GOLD.


 
 
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