In This Issue
Summer Activities That Are Good for Business
Steps to Choosing an Accounting/ERP System
To delete or not to delete, that is the question
Consider Microsoft Dynamics...®...CRM 2011 - A Place in Your Organization
Microsoft Dynamics® GP and Office 365 are "Better Together"
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Fun Facts

According to Gartner, they predict that 80% of businesses will support a workforce using tablets by 2013.

According to Gartner, they predict that by 2015 companies will generate 50% of Web sales via their social presence and mobile applications.

Business logistics costs rose to 8.3 percent of U.S. gross domestic product in 2010, as compared to 7.7 percent the previous year, according to the 22nd Annual State of Logistics Report from the Council of Supply Chain Management Professionals.

Bring Space Down to Earth with Help from Microsoft Research

Let WorldWide Telescope (WWT) bring the beauty of space to you. Use WWT to explore the features of Mars as never before, thanks to the addition of more than 13,000 incredibly detailed images of Mars from various NASA spacecraft. Visit the Microsoft Research WorldWide Telescope site.

Integration Insider

July 2011

Summer is a time where we get to catch up on some of the reading or research we have not had time to do. Hopefully we are also able to take some time off to enjoy the great outdoors. Whether you are in the office, on a plane, or on vacation, here are a couple of fun things you can watch or read that you may not have known are available.

  1. YouTube - Did you know you are missing some great videos from Microsoft? Visit the official Microsoft Channel or the Microsoft Dynamics Channel on YouTube. Right now on the Microsoft Channel you can get a sneak peek into the cool upcoming features of Windows 8! You can also visit our YouTube channel where you can see videos we have posted. 
  2. Executive Book Summaries - We all hope to read some business books, but never seem to have the time, or sometimes the desire to. Executive Book Summaries are a great way for you to read some of the top business books in an easy to read, shorter summary format. Whether you want to read this on your computer, Kindle, iPad, print them out, or even listen to them, this will save you time and allow you to get caught up on that long book list. Click here to download a sample or to subscribe.

We hope you enjoy your summer!


Michael Ciabattari
Microsoft Silver Certified   
Summer Activities That Are Good for Business

Besides taking a vacation, summer is a great time take on some of the tasks that have been sitting on your to-do list. Not only will you feel better for getting some long awaited work done, they can help you generate more business and make you more efficient. Here are 5 activities to clear off your list:

  1. Refresh your marketing collateral or create new ones - Review your business cards, brochures, newsletters, case studies and online listings/posts. This will help you to stay competitive in our current economy.
  2. Computer Maintenance - Archive old emails, defrag your hard drive, clean up your file structure, and back-up your computer. These are all things that will make your computer run better and/or allow you to find what you need in a more efficient manner.

To learn what the other 3 activities are, read the full Summer Activities That Are Good for Business article.

IDT Mid-Market Briefing Series

This three-part series provides the insight and approach you can take to navigate the options and purchase of new financial software. It's focused on the specific issues faced by mid-market organizations.


This Month:

Part III: Benefits of Working with a Value-Added-Reseller (VAR) - Are there advantages purchasing from and working with a VAR versus the hardware or software manufacturer? Who will give you the better price? Should you still work with an integrator even if you have a capable IT staff? The third and final part of the IDT Briefing Series gives you straight answers about product selection, services, costs and more. 

Steps to Choosing an Accounting/ERP System

Choosing the right time and the right accounting or ERP system is a business decision that is not easy to make; we do not have to tell you that. What we can do is help you with 3 easy steps to help you make this process easier for you and your organization.

  1. Understand your accounting needs. Assess the managerial and financial needs that your organization needs. What reports do you need? Do you process payroll yourself? Do you carry inventory?
  2. Know your business' industry requirements. Take into consideration the type of business you operate, what sectors you specialize in, and the compliance guidelines you must follow. For example if you distribute goods, what standards or functionality do you need to have to help you meet state, federal or even internal requirements?
  3. Talk to your CFO, accountant, accounting staff, and IT staff. Speaking with one or several of these positions will help you to quickly get to the heart of what your business is most in need of. Your IT staff will also help you to understand your hardware situation and any needs you might have there before purchasing a new accounting system.

If you take the time to build your organization's wish list, you will find that selecting the right accounting/ERP system will not be such a daunting task. Most often your wish list will help you narrow down your search to just a few choices that are right for you.

If you have your list completed or need help in completing your list, please let us know. We would be happy to help make this an easier process for you. Email John Dobbins for more information. You can also download this Everyone Wins guide from Microsoft to help you start your wish list.

To delete or not to delete, that is the question.

Emails...What do you need to keep and what can you get rid of permanently? It's a tricky question and often confused with 'which emails are important'? Take an email that says 'let's have lunch'. There shouldn't be any harm in deleting that one right? But say there's a workplace harassment case between the sender and recipient six months later? Suddenly that email could be very important.

Some industries have strict federal guidelines on storing email communications (financial institutions for example). But what most people don't realize is that ALL businesses must comply with the Federal Regulations on Civil Procedures, or FRCP. Essentially you must know where your data is and how to retrieve it. Failure to do so can lead to fines or loss of a lawsuit.

Could your organization be breaking the law? Read this article to find out more on email communication backups vs. archiving and what it means for your business.

Gartner Gives Microsoft Dynamics CRM the Thumbs Up

"Any size company that has a Microsoft technology stack should consider Microsoft

Dynamics CRM for automating sales force automation and customerservice and support processes". That's what renowned research companyGartner recommends in their latest research document 'Evaluating Microsoft Dynamics CRM'.

The Gartner report is an in-depth independent analysis covering many areas including capabilities, strengths, challenges, when to consider the product and when to seek alternatives.

Follow this link to see the full report

Consider Microsoft Dynamics CRM 2011 - A Place in Your Organization

With the recent release of Microsoft Dynamics CRM 2011 you may be evaluating the benefits it offers and what impact it will have on your company and your employees.

  • Are you aware of how it can be used with business intelligence and reporting?
  • Did you know that it has integration tools for line of business applications?
  • Interested in how it can function as a centralized store of information for your organization?

If you considered any of these questions and are interested in how the Microsoft Dynamics CRM architecture is laid out or how it can be incorporated into a larger solution, download this whitepaper titled Microsoft Dynamics CRM 2011 Reference Architecture. For help in designing the best solution for your business please contact us at http://www.idt-inc.com/contact.asp.

Microsoft Dynamics GP and Office 365 are "Better Together"

Are you currently on Microsoft BPOS and excited to go onto the new Microsoft Office 365? If not, I am sure you have seen or heard some of the hype about Office 365, which is a cost effective way to connect your organization through Microsoft's familiar Office and productivity tools through the cloud. With the new Microsoft Office 365 Marketplace, Microsoft is tying together other products like Microsoft Dynamics GP to Office 365. Recently, Microsoft Dynamics GP Product Manager, Errol Schoenfish, confirmed that he is pushing for a very deep integration to common systems, similar to that of Microsoft Dynamics CRM and Microsoft Office 365, with Microsoft Dynamics GP. The team is taking steps to show that Microsoft Dynamics GP and Office 365 are "better together" because of new integration capabilities.  Imagine tying all of your Microsoft communication and productivity tools with your accounting/ERP system - You could have one unified workforce with power of Microsoft behind you!

If you have been considering upgrading your accounting system or your internal business and productivity connections, now is the time to consider Microsoft Dynamics GP or Office 365. For more information, please contact us at http://www.idt-inc.com/contact.asp and visit http://www.idt-inc.com/products/erp.asp.

Calling All Consumer Goods Manufacturers

Are you a Consumers Goods Manufacturer? Then you will probably be interested in this new report, from industry analyst Gartner, which focuses on strategies and technology factors that enable growth in today's challenging market. It looks how at Consumer Goods Manufacturers can be successful when faced with huge amounts of data, connected global consumers, and increasingly technology-centric retailers.

The research emphasizes the importance of implementing software strategies to improve products, customer relationships, and consumer engagements. Gartner believes that companies that do not focus on these areas will risk being at a competitive disadvantage.

Please follow this link to see the full report: Key Issues for Consumer Goods Manufacturers, 2011

Save Time in Microsoft Word with 5 Shortcut Keys

Get some time back in your day or make your life easier when you are travelling, by using these 5 easy shortcut keys within Microsoft Word 2010:

  1. CTRL + Shift + A - This will convert your selected text to capital letters or vice versa.
  2. CTRL + Shift + F - This will display the Font dialog box.
  3. CTRL + Shift + G - This will display the Word Count Dialog box.
  4. CTRL + Shift + L - This will apply bullets to what you have highlighted or where your cursor is.
  5. Shift + F7 - This will launch the thesaurus for any word that you have highlighted.

The companies of IDT (Integrated Document Technologies, Inc.) support small, mid-market and enterprise firms in achieving maximum efficiency by offering fully integrated ECM, ERP and CRM solutions.


Founded in 1992, IDT's initial focus was helping companies effectively apply automated enterprise content management solutions to eliminate paper and better manage every business transaction. With the inception of IDT Consulting in 2001, the company offers ERP and CRM solutions and in-depth knowledge of how financial systems work and how to streamline the accounting process. Today, IDT Consulting is a Gold Certified Microsoft Partner specializing in Dynamics GP, Dynamics CRM, and Microsoft SharePoint. Visit our website at www.idtconsulting.com.