In This Issue 10 Ways to Take Advantage of a Down Market Microsoft Dynamics CRM and Outlook Microsoft Dynamics GP 2010 - The new way to do business Why Does Understanding Business Data Matter for Your Company? Microsoft on Cloud Computing 3 Users for $1 Microsoft has a special promotion targeting businesses who want to take advantage of the rich functionality of Microsoft Dynamics GP. Purchase up to 3 users for $1. Interested, ask me how.  This incredible offer won't last long. Microsoft Dynamics Video: General Overview of Microsoft Dynamics CRM This video will provide a navigation overview of Microsoft Dynamics CRM Online via the Outlook client and Internet Explorer Web Browser.   Do you know another organization with business system issues? It's true for any business-the absolute best new business prospects are referrals from current customers. It's easy to understand why. As a customer, you know what we can do better than anyone. And you are likely to have a sense of which of your friends' and colleagues' businesses would best be served by us. So we would be especially honored if you sent a referral our way.  Take a moment to think of another organization that could benefit from Microsoft Dynamics GP or CRM and our services and then email Paul.  And thank you sincerely in advance for the recommendation. IDT is on Facebook Check out our Business Fan page on Facebook here. Most Global Profits Come from Turbulent Industries Two thirds.  That is how much of the global profit pool is in turbulent industries like media, telecom, auto, airlines, and financial services.  All of these industries are undergoing fundamental changes to their core business model.  Source: Profit from the Core. What Companies Should Know Before Buying Financial Software - Part 1 Get the most from your investment in financial software. This first part in the three-part IDT Mid-Market Briefing Series provides the insight and approach you can take to navigate the options and purchase of new financial software. It's focused on the specific issues faced by mid-market organizations. Read it here. The Business Cost of March Madness $1.8 billion. Workers distracted by March Madness could cost employers that much in unproductive wages between Selection Sunday, March 14, and the end of the first round, March 19, the period when activity surrounding the NCAA basketball tournament is at its height, says Challenger, Gray & Christmas. The outplacement firm bases its estimate on the number of people expected to participate in office pools, the money they earn, and the time they're likely to spend trash talking and watching videos. Source: Challenger, Gray & Christmas, Inc. Integration Insider March 2010 Greetings!   You know your business, but do you have ready access to all the key data-sales figures, inventory counts, departmental expenses, project costing, cash flow, and on and on-that can make the difference between efficiency and waste, growth and stagnation, profit and loss? Learn how a Microsoft Dynamics solution can turn the data you already collect into insights that fuel effective decisions by calling us!    With the right software, making timely decisions can be easy and drive a big competitive advantage.    Regards, Paul Szemplinski President [email protected]   10 Ways to Take Advantage of a Down Market In a recent white paper by MarketBridge, they explain 10 ways to get started now to realize significant general and administrative cost savings while you also enjoy the silver lining, a journey to innovative new go-to-market business model. Microsoft Dynamics CRM and Outlook Microsoft Dynamics CRM integration with Microsoft Outlook, the most popular Office application and the email software for the majority of business use, allows for improved integration and adoption by users who are already familiar with the layout of Outlook. Furthermore, the integration with Outlook means users spend less time switching between programs, which improve productivity in the workplace. Some further benefits of Microsoft Outlook Integration: Send messages to anyone within the CRM with the option to track conversations within CRM. This ability to track conversations and create subsequent workflows greatly improves customer service and efficiency Enhanced mail merge and enhanced personalized email marketing capabilities thanks to the seamless integration between CRM and Outlook Internal staff adoption rates are higher as staff can use the CRM system from within the familiar Outlook interface The integration with Outlook is just one of many benefits from adopting a Microsoft Dynamics CRM solution; your organization sales processes, marketing, memberships and customer and case management can all be controlled within Microsoft Dynamics CRM. Microsoft Dynamics GP 2010 - The new way to do business Microsoft Dynamics GP 2010 makes it easier for people to work faster and smarter. Employees can make rapid, informed decisions and take action with enhanced insight that is personalized, simple to access, and extended across the organization through familiar Microsoft Office applications. In addition, this release continues to remove barriers that get in the way of working effectively to better connect people, information, and processes across applications and systems.   Microsoft Dynamics GP 2010 continues to deliver on the promise of a comprehensive ERP solution that goes beyond basic business management and extends easily to meet unique business needs. Have we piqued your interest?  Click here for a demo of GP 2010. Click here for ten reasons you should invest in GP 2010. Should  You Hire Internal IT Staff or Outsource to an External Provider? Most small business owners handle all aspects of their businesses, including acting as the information technology department. This will work for as long as you remain a small business without employees. When you grow and start hiring staff, will it make sense to use your business-building time on IT issues? Unless you are an information technology service provider yourself, chances are your time will be much better spent marketing your products and/or services, establishing relationships with your clients, providing exceptional customer service and just otherwise growing your business. How do you know when it's time to get IT help?  Click here to find out. Microsoft on Cloud Computing Listen to Steve Ballmer discuss what's ahead for computing with a focus on how cloud computing will change the way people and business use technology. The companies of IDT (Integrated Document Technologies, Inc.) support small, mid-market and enterprise firms in achieving maximum efficiency by offering fully integrated ECM, ERP and CRM solutions. Founded in 1992, IDT's initial focus was helping companies effectively apply automated enterprise content management solutions to eliminate paper and better manage every business transaction. With the inception of IDT Consulting in 2001, the company offers ERP and CRM solutions and in-depth knowledge of how financial systems work and how to streamline the accounting process. Today, IDT Consulting is a Gold Certified Microsoft Partner specializing in Dynamics GP, Dynamics CRM, and Microsoft SharePoint.  Visit our website at www.idtconsulting.com.