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Franchisor's President Found Personally Liable For Franchisor's Misrepresentations
Zantum, LLC, v. Daniel Wencel (June 2010) The founder
and president of a franchisor of remanufactured ink cartridge businesses was
liable to one of its area franchisees for making negligent misrepresentations
that induced the franchisee to sign an area franchise development agreement. After
the franchisor went out of business, the area developer, who had been
terminated, sued the franchisor and its President and founder. In finding that
the President could be held personally liable, the court applied the general
rule that vicarious liability for torts is imposed upon employers for acts of
their employees within the course and scope of employment. The specific
misrepresentations found to exist included the following: (1) That Caboodle's
remanufactured cartridges met OEM quality and specifications; (2) That remanufactured
Caboodle cartridges could be sold at a price 50 to 65% lower than OEM prices;
(3) That Caboodle remanufactures nearly five hundred different cartridges, and (4)
That "all of this is done at
our centralized manufacturing facilities.'" Even though the court found that
the President made the representations in good faith, it also found that the
President lacked a reasonable basis for the representations at the time they
were made.
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Franchisor's
Claim That Franchisee Violated Post-Term Covenant Denied in Bankruptcy
In re Mohamed E. Khafaga v. Rescuecom Corporation (July 2010) The franchisor brought adversary proceeding against its Chapter 7
debtor-franchisee, seeking a determination that the debt which resulted from the
franchisee's alleged conduct in opening a competing operation, Computer Medics,
in his wife's name and secretly diverting business to that operation was
excepted from discharge. The franchisor's claim - that in the course of operating the franchise, the
defendant knowingly submitted false financial reports regarding sales and
services rendered and revenues earned ... with the specific intent of deceiving
Plaintiff as to Defendant-Debtor's true sales and services rendered and true
revenues earned through the Computer Medics business -- was dismissed because the
franchisor failed to allege that the purported damages were caused by the
franchisee's misrepresentations and omissions. Specifically, the court held
that "The damages claimed by Rescuecom arose at the point of breach, prior
to any alleged false pretense or omission made by the Defendant, and would be
'precisely the same' without a claim of fraudulent conduct."
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Franchisor's
Failure to Disclose Plans to Discontinue Franchise Model Not Actionable Something
Sweet, LLC v. Nick-N-Willy's Franchise Company, LLC (June 2010) A pizza
restaurant franchisor did not violate the Washington Franchise Investment
Protection Act by failing to disclose to a prospective franchisee that the
franchisor was planning to discontinue its outlet franchises at the time that
the franchisee purchased its franchise. The franchisor sold two different
models of franchises: an outlet model that sold only "take-and-bake"
pizzas, and a restaurant model that sold both take-and-bake pizzas and
ready-to-eat pizzas that could be consumed at the store. The proposed franchise
agreement between the parties did not require the franchisee to specify which
model they would follow, and it provided that the franchisor could change store
operating methods in the future. At
trial, the franchisor presented evidence demonstrating that it had not
discontinued its outlet stores after the purchase. It offered an affidavit from
its CEO stating that it continued to support outlet store franchisees in
several locations throughout the country. In response, the franchisee pointed
to evidence that approximately seven months after its franchise purchase, the
franchisor announced a plan to require new franchises to offer some dining
facilities. However, under this plan, existing outlet stores were not required
to change their operations and they continued to receive support from the
franchisor. The franchisee failed to offer any evidence beyond mere allegations
that this prospective policy affected existing outlet stores such as its
franchise. At most, it showed that the franchisor was considering a shift in
its mix of stores going forward. Moreover, the franchisor disclosed to the
prospective franchisee in both its offering circular and the franchise
agreement that such a shift could occur if the franchisor decided to change its
store operating methods in the future. Home | About Us | Consultation | State Franchise Laws | Blog | Guest Columns | Press Releases | FAQ | Contact
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GOLDSTEIN LAW GROUP, PC JEFFREY M. GOLDSTEIN, ESQ.
www.goldlawgroup.com 202-293-3947
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Franchisor's Assignment of Franchise Agreements Upheld Regardless
of Costs Imposed
Duncan Services, Inc. v. ExxonMobil Oil Corp. (July 2010) Sixty-five franchisees of ExxonMobil sued their franchisor
ExxonMobil, and the company that had ultimately received the franchise
agreements through assignment, for breach of contract associated with the
assignment. The franchisees contended that the assignments breached their
franchise agreements because the assignments (i) materially increased the
plaintiff dealers' burdens and risks, (ii) breached an express term of the franchise
agreements, and (iii) resulted in the plaintiffs being unable to purchase their
gasoline at the stipulated franchise price that was available from Exxon. The
franchisees contended that the assignments were invalid because after the
assignment the new franchisor deviated from the course of performance/course of
dealing under the contracts, increased the price of motor fuel, relegated
plaintiffs to a subtenant status which they previously did not occupy, and
materially increased the dealers' risks and burdens. The Court held that the
franchisor's assignments had not breached the franchise agreements because when
the parties agreed to make the franchises freely assignable in the franchise
agreements, they submitted to the risk that such costly increases might come to
pass.
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Forum
Selection Clause Upheld Despite Financial Hardship to Franchisees
RM Yogurt
Hawaii LLC, v. Red Mango Franchising Co. (June 2010) A franchise area developer in Hawaii filed suit against the
franchisor in a state court in Hawaii and the franchisor moved to transfer the
case to a court in Texas, the home state of the franchisor. The forum selection
clause in the frozen yogurt shop franchise agreement identifying Texas as the exclusive
forum for litigating disputes was valid and enforceable. The court held that
the franchisee failed to carry its heavy burden of showing that enforcement of
the forum selection clause would be unreasonable and unjust, or that the
provision was invalid for fraud or overreaching or against public policy. The
franchisee argued that the financial burden that would be imposed on it if it
were forced to litigate in Texas would greatly affect its ability to have a
meaningful day in court. In rejecting that argument the court set forth the
principle that even a financial burden that greatly affects the franchisee's financial
ability to have a meaningful day in court does not amount to effective
deprivation of its day in court. Finally, the court held that the regulation of
franchises in Hawaii by its Franchise Investment Law did not amount to a strong
public policy against forum selection clauses that prohibited venue in a forum
outside the state.
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Franchisor Barred From Obtaining Lost Future Franchise Fees in
Termination
Medicine Shoppe International, Inc. v. TLC Pharmacy, Inc. (July
2010) Under Missouri law, a pharmacy franchisor was not entitled to recover
future franchise fees from a franchisee after an early termination of the
parties' agreement. The court therefore denied the franchisor's request for
future fees in the amount of $748,000. The issue of whether a licensee could
recover future license fees from a franchisee following termination had not yet
been decided by Missouri courts. Accordingly, the court applied the general
requirements for lost profits in general relating to a breach of contract
stating that lost profits were recoverable provided the loss was the natural
and proximate result of the breach, was ascertainable with reasonable
certainty, was not speculative or conjectural, and was within the contemplation
of the parties when the contract was made. In this case, the court observed
that nowhere in the parties' agreement was it evident that either party
contemplated the payment of future license fees in the event of termination. Indeed,
the contract stated that in the event of termination, the franchisee would be
responsible only for past due amounts. Further, the agreement did not expressly
provide that the licensee's obligation to pay franchise fees survived
termination. Thus, the franchisor failed to support its assertion that it was entitled
to future license fees and none would be awarded.
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Even Though
Third Party Owned Competing Business Franchisee Nevertheless Terminated
Bonus of America, Inc. v. Angel Falls Services, LLC (July 2010)
A cleaning
business franchisee was likely to irreparably harm the goodwill of its franchisor
if its continued operation of a competing cleaning business was not enjoined.
Despite denials by the competing business that there was no connection between
it and the franchisee, substantial evidence showed that the franchisee played a
role in the day-to-day operations of the competing business and that the
competing business was using the intellectual property of the franchisor. For
example, the competing business used images and other features from the franchisor's
materials in its own proposals. Although the evidence revealed that the
competing business was owned by a third party, it also showed that the
franchisee played an active role in the competing business. The franchisee
could not avoid the terms of the non-compete covenant by doing through the
owner of the competing business what he agreed not to do himself.
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Claims For Violations
of Covenant-Not-To-Compete Not Subject to Arbitration
Jewelry
Repair Enterprises, Inc. v. Dilshad Ajani (May 2010)
Pursuant to the franchise agreement, jewelry franchisees
agreed "not [to] be actively engaged in any jewelry sales or jewelry
repair business other than the Franchised Business without the written consent
of the Franchisor." The franchisor learned that the franchisees were operating
two jewelry repair enterprises that were in direct competition with its
franchise. The franchisor sent a letter
notifying the franchisees that their conduct constituted a breach of the
agreement. The franchisees responded
stating that they had resigned as managers of the competing businesses, and
that they had divested their interests in the competing businesses. The franchisor alleged that the competing
stores were still under the franchisees' control, and requested that the court
shut down the competing businesses and terminate the franchise agreement. The
franchisees moved to dismiss the court action claiming that they were entitled
to go to arbitration for all disputes. The trial court agreed, only to have its
decision overturned. The reviewing court thought the issue very clear even
though the franchise agreement stated that if the franchisor terminates the
agreement and the termination is
disputed by the franchisees,
"the parties shall submit said dispute for binding arbitration...."
However, noted the court, the franchise agreement excepted from the arbitration
provision "claims related to noncompetition covenants [or] .... the obligations of the Franchisee upon termination
or expiration of this Franchise
Agreement." Accordingly, the court of appeals ordered that the trial
proceed in court, not in arbitration.
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Thanks for your interest in our Newsletter, and we look forward to answering any questions you might have either on the cases discussed in this issue of Franchise Trends, or on general trends in franchise law.
NEW ARTICLE:
FRANCHSIE RENEWALS: THEY'VE GOT YOU COMING AND GOING
www.goldlawgroup.com Jeff Goldstein Goldstein Law Group
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