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with Dr. Steve Rasner
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Written List of Expectations
Protocol # 75 (Excerpt from "The Protocol Book")
Use this one during and after interviewing prospective candidates. This is a thought-out written list of the job duties you expect from that employee.
For example, my hygiene list would include the following:
- Clinical skills above the standard of care.
- Maintenance of all equipment utilized by hygiene department. This would include sharpening of instuments, maintaining drills, autoclaving, and adjunctive perio equipment.
- Stocking of rooms.
- Two full days of continued education each year.
- Recall during down time.
- Re-appointing hygiene patients.
- Answering phones - as part of the team.
- Providing preventative education at local preschools.
Rationale Ever get tired of hearing, "The job wasn't what you said it would be"? Lack of clear job expectations is a primary source of lost employees. The best way to prevent it is to hold staff meetings dedicated to defining what all the key players in your office do. List them. Edit them. Type them and keep in a file. You've just taken a quantum leap toward a "Fortune 500" mentality as well as seriously eliminating the loss of the most precious commodity you own in a service industry. That would be time.
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One-on-One Coaching
with Dr. Rasner
His fee-for-service practice - located in one of the most economically repressed areas of the country - averaged over $4 million last year on a 4-day work week with one 2-day/week associate. Dr. Rasner has enjoyed 28 consecutive years of increase growth and profitability on less hours and less patients.
How has he accomplished this? Not with a "Taj Mahal" of an office - rather a modest, efficient and "Walt Disney clean" facility. He has employed 13 of 18 staff members for an average of 14 years without relying on financial bonuses tied to office productivity but rather by nurturing a "Thank God it's Monday" attitude.
With 5,000 hours in continued education and a mastership in the AGD, Dr. Rasner understands that clinical excellence is at the heart and soul of realizing the dream.
Dr. Rasner shares the principles for success, protocols and practices that he used to build and manage one of the top dental practices in the country.
REALIZE YOUR DREAM
with One-on-One Coaching in Dr. Rasner's office!
complimentary consultation
today!
800-337-8435
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The Art of the Close
(Audio CD)
How you spend your days -- whether peaceful or frenetic, fulfilling or non-gratifying, productive or another wasted day -- has everything to do with case acceptance. From A - Z, this is how one of the world's best does it.
Only $199 thru Feb 18 (Normally $249)
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Where in the World is
Dr. Rasner?
Dental Rendezvous
Thunder Bay, Canada
Feb 4, 2011
Southern Illinois Dental Society
Carbondale, IL Feb 18, 2011
Eastern Shore Dental Implant Study Club Salisbury, MD
Mar 18, 2011
Case Western Reserve University School of Dental Medicine Cleveland, OH Sep 10, 2011
Chicago AGD Chicago, IL Sep 16, 2011
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"Steve Rasner provides an energy that keeps you on the edge of your seat, content that helps propel your practice to the next level, and the motivation to follow through! One of the best Practice Management speakers in the world today! He will help you realize your Dreams!
~ Dr. Ron Goodlin, President,
Toronto Academy of Cosmetic Dentistry;
AACD Board of Directors;
Aurora, Canada
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Follow
Realizing The Dream
on
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