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Protocol # 59 *
Set two dates per year that the entire team (as in everyone) will dedicate a four-to-six-hour marathon to purge the chart room. Update stickers. Pull names for recall. Place "over two years since last treatment" in inactive status. It's a small part of staying organized and a big part of keeping the hygiene schedule full.
Looks can be deceiving. An accurate "active patient" chart room is a reasonable measure of practice health. Too often this room is overloaded with one-time-only patients' charts or "too long since they've been here" files. Since a strong recall department is the lifeblood of a healthy practice, the "Rambo Purge" accomplishes two things:
- It lets the whole team know they are responsible for finding quality patients who may have slipped through the cracks.
- It gets the job done. I've tried approaching this task a number of ways. Without a doubt, the best way is an all out attack. Get it over with. Twice a year.
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His fee-for-service practice - located in one of the most economically repressed areas of the country - grosses over 4.1 million per year on a 4-day work week with a 2-day/week associate and a substantial bottomline. Dr. Rasner has enjoyed 28 consecutive years of increased growth and profitability on less hours and less patients. How has he accomplished this? Not with a "Taj Mahal" of an office - rather a modest, efficient and "Walt Disney clean" facility. His team of 16 have been with the practice an average of 16 years without relying on financial bonuses tied to office productivity but rather by nurturing a "Thank God it's Monday" attitude. With 5,000 hours in continued education and a mastership in the AGD, Dr. Rasner understands that clinical excellence is at the heart and soul of realizing the dream. Dr. Rasner shares the principles for success, protocols and practices that he used to build and manage one of the top dental practices in the country.
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The Protocol Book:
What To Do When
The long-awaited bible of a successful practice by Dr. Rasner. This is a book that will never make it to your shelves. It will stay out and open every day, used by everyone in your office to create win-win outcomes in every situation.
Only $149
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(Normally $180)
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"Dr. Rasner's skillful delivery, ideas and words will resonate with you whether you are a long-time practicing dentist or a dental student. His message is universal. His high energy and enthusiastic presentation style will capture your attention and keep you engaged.
I highly recommend Dr. Rasner as a motivational speaker to any dental institution or organization."
~ Michael L. Rowland, Ph.D.
Assistant Professor,
Office of Medical Education
Univ of Louisville School of Medicine
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Where in the World is
Dr. Rasner?
1800Dentist Webinar
Jul 14, 2010
International Association of Comprehensive Aesthetics
(Boston, MA)
Jul 22, 2010
Henry Spenadel Continuing Education Program
New York City, NY
Aug 4, 2010
Excellence in Dentistry
Las Vegas, NV
Oct 1, 2010
H & O Dental Laboratory
Manchester, NH
Oct 15, 2010
Carolina Dental Forum
(Charleston, SC)
Oct 22, 2010
Bergen County Dental Implant Study Group
(Englewood, NJ)
Nov 9, 2010
Dental Rendezvous
(Thunder Bay, Canada)
Feb 4, 2011
Chicago AGD
(Chicago, IL)
Sep 16, 2011
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Realizing The Dream
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