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September 2012   

Greetings! 

 

Is it true that one bad apple can spoil the whole bunch? And if so, can one bad boss  negatively impact the culture of an entire company?  Many human resources professionals believe so.  We've noticed a recent upswing in articles identifying what bad bosses are and why they can be so toxic to a company's bottom line. To learn more, please continue reading below.
HORRIBLE BOSSES: NOT JUST A MOVIE! 
Damian J. Dinan
  
It seems like there is a lot of buzz lately about "bad bosses". There was last year's hit comedy movie "Horrible Bosses", where three fed up friends conspire to "do-in" each other's boss. In August, HR Magazine featured the article "Even a Viper Boss Can Change for the Better", which discusses the "toxicity" of a bad boss and whether or not a tiger can change their stripes. Last Sunday, the Morning Call ran Chicago Tribune columnist, Rex W. Huppke's article "The Breakdown on Bad-Boss Behavior" , which places bosses into four distinct categories based on the behaviors they exhibit in the workplace.
   

We have all had our share of bad bosses or have heard our share of stories about bosses behaving badly. And if you googled "bad bosses", can you imagine the stories you would find?  Unfortunately, these stories (true or not) are not limited to front line supervisors. There has been a lot of evidence presented about CEO's, VP's and other C-Suite executives exhibiting less than exemplary workplace behavior.

What constitutes a bad boss? Many of the stories you read on the Internet are from disgruntled employees complaining that their boss gave them an unflattering performance review. Giving an employee a poor performance review if documented and deserved does not constitute a bad boss. In fact, some would argue performance review is one of the primary responsibilities of a boss. When administered correctly, performance reviews provide a "valuable opportunity to focus on work activities and goals, to identify and correct existing problems, and to encourage better future performance." Employees should be held accountable for their workplace performance. On the contrary, the boss that screams, yells and makes inappropriate comments or gestures constitutes bad boss behavior and can dramatically alter the culture of the workplace. <READ MORE>

IR 3D OvenNEW ONLINE PROGRAM FOR MANUFACTURERS
Fundamentals of Industrial Process Heating
 

Fundamentals of Industrial Process Heating provides an overview of the fundamentals of heat transfer, fuels and combustion, energy use, furnace design, refractories, automatic control, and atmosphers as applied to industrial process heating. Participants will gain a basic understanding of heat transfer principles, fuels and combustion equipment, electric heating, and instrumentation and control for efficient operation of furnaces and ovens in process heating. Fee for the program is $600.  The program runs from Oct. 1 - Nov. 16.  To learn more and register, please click here.  To learn more about the Emerging Technologies Application Center and their services, please click here or call 610-861-5081.


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Download our catalog of upcoming programs:
July - December 2012 (Acrobat PDF,  3.58MB)
 
Contact the client development specialist, Damian Dinan:
1-610-861-5064
 
 
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In This Issue
Horrible Bosses
New Program for Manufacturers
Quick Links
 
 

Upcoming Programs

(Click on title to register)

LEADERSHIP

Achieving Personal Effectiveness*

  

Conflict Resolution Strategies*

 

Effective Interactions*

 

Excellence in Public Speaking, Presentation & Facilitation

(multi-session)

 

SItuational Leadership*

 

Stress Management*

 

Working with Teams

  

CORPORATE SAFETY

Advocating for Safe Work Practices*

(two hour program)

 

Engaging the Workforce in Safety Practices*

(two hour program)

   

HEALTHCARE

NEW! Nurse Aide - Addressing the Needs of the Aging Population

  

HOSPITALITY 

Food Service Sanitation Examination Re-test

 

RAMP Alcohol Server/Selling

  

IT/COMPUTER

NEW! Adobe Photoshop for Small Business

 

NEW! Creating Forms in Dreamweaver Using PhP/MySQL

(half day program)

 

Microsoft Access 2010 Beginning

 

Microsoft Excel 2007 - Intermediate

 

Microsoft Excel 2010 - Beginning

 

NEW! Microsoft Excel  2010: Macros & Templates

(half day program)

 

QUALITY & PERFORMANCE

Lean Fundamentals

 

Root Cause Analysis

 

NEW! Understanding the Basics of Quality Management Systems  

 

BIOMANUFACTURING

Overview of Cleanroom Microbiology 

 

* Indicates program is part of a certificate.