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Mission Statement
The Normandy Farms Family Team is dedicated to providing the finest services and amenities for a truly memorable camping experience.
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MARK YOUR CALENDAR
All employees are required to attend the following meetings:
-Monday, June 6 at 6 p.m. at the Recreation Lodge
-Monday, June 13 at 6 p.m. at the Recreation Lodge
-Monday, July 18 at 6 p.m. under the tent
We will also be having our annual employee cookout on Thursday, August 18th!
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Note from Human Resources
Did you know we have a vision statement? Normandy Farms Campground strives to be a renowned pioneer in the RV industry by being a profitable leader, remaining on the cutting edge with technology, providing creative and innovative recreation activities, utilizing environmentally friendly practices, providing the highest quality of guest service, and exceeding guest value with pristine amenities through working professionally and efficiently as a team.
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What's Growing?
Have you seen the beautiful flowers throughout the campground? Have you noticed the flower flag on the hill driving into the park? James, with his green thumb, has been hard at work to create a rainbow of colors for our guests to enjoy! We would like to thank James for his hard work and vision in the Landscaping Department.
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Welcome
We would like to welcome a few new Supervisors this season... Beth Begin and Jenn Fuller as GSR Supervisors, Tina Masinda as a new Store Supervisor, Amanda Monson as a Recreation Lodge Supervisor, Erin Mitchell as a Pool Supervisor, Colin Kramer as a Ranger Supervisor, and Kirk MacAulay as a Hospitality Supervisor. Thank you for taking a lead position in helping your fellow teammates exemplify "SUPERIOR" guest service!
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Dress for Themed Weekends
All staff working Friday - Sunday may choose to wear clothing appropriate for the theme of the weekend! Wear your name tag and HAVE FUN!
June 3-5 Police/Fire/EMT weekend
June 10-12 Wellness/Founders Day weekend
June 17-19 Father's Day
June 24-26 Hawaiian Weekend
July 1-4 Fourth of July Weekend
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Field Trip
Our Concierge Staff went to Boston for the day to learn about the city.
They enjoyed a historic scavenger hunt using text messaging, which was a blast! We will definitely recommend this to our guests. Check it out: www.bostonthegame.com!
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Safety First!
Sign ups are here for you to become certified in CPR/AED.
- June 20th from 2-5 in CAC (24 openings)
- June 21st from 3:30-6:30 in CAC (12 openings)
We currently have about 30 of our staff that have certification through 2011. All pool hosts must be certified and we will open up the remaining spots to the rest of our staff. You will be paid for the training and it will be held in the CAC. Contact your supervisor or Marcia to sign up ASAP.
Lynn McHugh from the Recreation Lodge was certified last year and found herself putting her CPR skills to work. While she was picking up a pizza from BJ's she noticed quite a commotion. Apparently there was an elderly man unconscious on the floor. She went over and asked if anyone knew CPR and no one did. Lynn immediately went to work with chest compressions and the ex-firefighter lived!
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Applause to the Staff
We have received more than the typical amount of letters from our guests praising the Normandy Farms Team. We are especially thankful because of the number of new staff still in training. Thank you to the veteran staff for mentoring the new staff and showing our guests that we are ALL here to make their vacation more than they expected!
"A few comments on my first experience at your facility, from being greeted at the driveway through check out, I would not be able to say one negative thing! The check-in staff was very patient with a real novice. Steve who gave me the guided tour of the cabin could not have been nicer. The girls 'manning' the gate at the inside pool could not have been more welcoming to me and my motley crew. The girls in the store were so very kind, again, the man at the booth helping with our wood purchases and making the kids laugh with the "trick or treat" lollipops. The folks at the snack bar, again helping me with my worm purchase, who knew you ordered them by the dozen!? My family and I are true Normandy Farms fans! Keep up the exceptional work, please! Sincerely, Dorothy Kelley
P.S. Forgot to mention, Ranger Steve's visit on Saturday evening to replace a bulb on the deck stair that HE noticed was out as he drove by. WOW!"
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Caps Off!
Congratulations to our 2011 Graduates!
Lauren Chambers | Arcadia College
Anna Civitarese | Foxboro Charter
Jill Harrison | Foxboro High -> Roger Williams University
Joey Harrison | Foxboro High -> Massasoit
Colin Kramer | Mass Maritime Academy
Danielle Lavieri | Foxboro High -> Emerson
Nicole MacAulay | King Philip High
Nick Pavadore | New England Tech
John Puleo | Mansfield High -> University of New Haven
Brett Reed | Mansfield High -> Bridgewater University
Ryan Soucy | Franklin High -> University of Massachusetts
Tim Shallow | Foxboro High -> Marines
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Employee Accomplishments!
Congratulations to Devon McKinnon in the Pool Department who completed the Boston Marathon in April! |
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Online Hospitality Training
You should have received an email from Campground MBA Training to complete a series of video training sessions for Guest Service. Everyone is required to complete series 100, 200, and 300. The Guest Service Representatives also need to complete the 400 and 500 series. Please complete this training by Monday, June 6th.If you have any questions, please don't hesitate to discuss with your supervisor or Marcia Galvin.
Congrats to Joanne Bento, Lynn McHugh, Amanda Monson, Brian Bart, Chris Tardanico, Sheila Hallgren and Michael Halvey who have completed the online training program!
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Baby Face :) 
Who has the cutest baby face? Bring in a photo of yourself as a baby and we will be creating a board to see if we can guess who is who! Put your photo in a sealed envelope with a post-it note attached as to who it is and leave it in Marcia's mailbox by Friday, June 10th. Let's start off the season with a little fun!
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New Slogan
As you are aware, Normandy Farms will be open for our last winter this year. Our logo has been the four seasons with the tag line- "a reason for every season". It's time to create a new tag line! Get creative and suggest a new tag line for a chance to win a prize! Email your suggestion to email@normandyfarms.com by July 1!
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Mosquito Spraying
The Norfolk County Mosquito Control will begin spraying the campground on Friday, June 3rd. The truck comes into the park about dawn and will spray for mosquito's once a week.
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Vote For Normandy!
 Vote Normandy Farms as your favorite campground and you could win a Hawaiian cruise!
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Be a Reporter! If you have a story to tell, maybe it's a special guest experience, a funny story, or something you did off the clock, send it to Marcia and we will include it in the next Team Talk!
Sincerely,
The Daniels Family
Normandy Farms
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