Adventure Engine's new SUMMIT system offers more agent features than ever before, allowing you to expand your distribution network without the hassle of juggling seat availability.

Track-able Online Shopping Carts:
Create unlimited shopping carts for your agents / partners.  They can book their customers into your trips by simply checking availability and processing the customer's credit card.  System tracks the sale, creates activity reports and calculates commission owing.  Even better, Agent can put the portal right on their website so customers can book direct.  Commissions can be set by trip, by Agent.

Agent Login:
Allow multiple users (staff, agents, etc) to login directly to your back end res system and book at pre-programmed net rate prices. You set their login, security and privileges.  Agent collects funds from customer, system tracks the wholesale price and you invoice Agent at month end. 

Program similar access for staff, guides and drivers to log in and view trip schedules and guest lists.

Assigning Agents:
In house reservation staff can process sales and assign an Agent to the sale.  System will automatically calculate commission owing based on what you programmed for the particular agent. 

 

  

Everglades Area Tours is using Summit's new agent module to work with hotel partners to get more sales.

 

 

Everglades Area Tours offers a range of trips through the Everglades in Florida, including eco tours, sea kayaking, and guided to chartered fishing trips.  Check them out at www.evergladesareatours.com 

 

 

We all see things  best from our own perspective and what we know and understand best are the many features of the services we offer. But that is not what the client is looking for in your company.  Take a hard look at your marketing collateral. Is it filled with features?

•          ABC Co. is the largest operation in the region;
•          Our guides have a combined 150 years experience;
•          Each of our staff is required to attend frequent training;
•          ABC belongs to the National Association of ......

Let's take the "And what's that mean to me?" test to get a new perspective...  

 

You: "Our agents have a combined 150 years experience." 

Client: "And what's that mean to me?"   

 

You: Well, it means that I am familiar with the tours and options I recommend to my clients. 

Client: "And what's that mean to me?" 

 

You: It means that I will select and plan the perfect trip for you and your family from among all the options available. 

Client: "And what's that mean to me?"   

 

You: It means that you will enjoy your vacation more. It means that you will have a better vacation experience, and you will enjoy the value and the investment that you've made in your vacation. It means that you will have memories of a lifetime and that your family will be brought closer together through the experience. 

Client: "Now I understand what that means to me!"

 

This test is a good way to move your perspective from features to benefits. 

 

Click here to read the full article by Richard Earls, posted on the Travel Research Online website.