JULY 2011
curvedental

the web-based dentist 

Why the Web?
Reason #55

Never a Version Behind   

 

Perhaps the biggest hassle and headache to practice management software is keeping your system up to date. Installing upgrades costs you time and good money.

In a recent survey conducted by Dental Economics 68% of all doctors are spending as much as two hours trying to get their upgrade to work. Plus, 83% are spending as much as $500 on IT services in configuration and tinkering.

The fact is you should be spending your time with your patients and saving your money. And who wants to be that one doctor that's on some old version that's not even supported anymore? That can be embarrassing.

With the cloud you never worry about installing software and upgrades. All you need is a computer with a browser and Internet access. No hassles. No lost time. No expensive IT bills.

Click here to learn more about the benefits of the cloud, or just pick up the phone and call us at 888-910-4376.

 

Why the Web is a weekly op-ed written by Andy Jensen, VP Marketing at Curve Dental. You can reach Andy at andy.jensen@curvedental.com. 


Fun Dental Facts
People with red hair are more sensitive to pain and consequently need more anesthetic during operations than other patients. Those with red hair needed 20% more aesthetic to numb the pain, according to New Scientist (Oct 2002).

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Classic Dental Humor
Where does the dentist get his gas? The filling station!

More Dental Jokes...
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424 W. 800 N. #202
Orem, UT 84057
888-910-4376

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The Fresh 

Web-based Alternative to Dental Software

A Frank Discussion About Employee Dishonesty Bonds 

Susan Gunn
Susan Gunn
 

Power Thought: Susan Gunn Solutions


Employee Dishonesty Bonds, aka Fidelity Bonds or Crime Bonds, need to be obtained on every employee handling your finances.  This way, if you ever have an employee who chooses to be dishonest, there is coverage for the missing funds, missing products, missing time and subsequent investigation costs.

 

What is an Employee Dishonesty Bond?

Good question.  According to the ever so reliable Wikipedia, "A fidelity bond is a form of insurance protection that covers policyholders for losses that they incur as a result of fraudulent acts by specified individuals. It usually insures a business for losses caused by the dishonest acts of its employees."

 

That's a summary and there are various levels of bonds.  Whether your employee is off site or on site at the time of the theft.  The monetary value of the bond coverage.  How the loss was incurred.  And, in most cases, what extent of background checking was done prior to hiring.

 

What is covered?

Typically, the policy covers employee thefts and robbery, but can also include forgery, credit card fraud, fund transfer fraud, and computer fraud.  Policies can vary - be sure to read yours carefully to ensure maximum coverage.

 

How much coverage?

Within your practice's existing general liability coverage, you may have employee dishonesty coverage.  However, the limits of that coverage are minimal at the best.  I recommend additional coverage for anyone and everyone handling patient payments or your accounting, with a minimum of $250,000.00 to $500,000.00 coverage.

 

You may think you do not need this drastic coverage.  However, let's talk a bit about the facts.

 

Embezzlement Dirty Facts

At LEAST 3 out of 5 practices are currently being embezzled in some regard.  Some embezzlers are padding payroll, some are through petty cash, some are more complicated with a much greater dollar volume. 

 

The average practice employee theft is currently averaging $250,000.00 prior to discovery.  In other words, it's only when the amount is large, does someone finally pay attention to the missing funds.  And by this time, it is typically over an extended period of time.

 

Investigating an embezzlement typically lies on the practice.  City, State and Federal budgets restrict investigations, more specifically, how much time is spent on the investigation.  Then, add the limited practice knowledge for the investigator, more specifically, the type of software used in the practice.

 

Not only do I believe every embezzlement case should be prosecuted, but so does the insurance company.  In order to collect on the employee dishonesty insurance, the case must be filed with either local, state or federal law enforcement.

 

In other words, you will need to hire someone like me to do the embezzlement investigation, which includes the forensic accounting, documentation,interview, and written summaries.  This process is expensive but most often needs to be done for successful prosecution.

 

This case filing protects you and your fellow practice owners from hiring the wrong people for your practice.  Well, it protects you if you actually do background checks....

Typically, included in sentencing, is an order of restitution.  This means, legally, in addition to serving a sentence and paying a fine, the embezzler is ordered to repay the practice.  A sentence has not been completely served until all aspects of the sentence have been satisfied.

 

March 2, 2011, the chief financial officer of a large pediatric medical group plead guilty $355,262.  Read the article here and pay close attention to the sentencing and the determination of the doctor.

 

Call your practice insurance agent.  Shop around.  Get quotes.  Compare coverages.  Read the policies.  Ask questions.

 

Employee Dishonesty bonds are protection.... a "just in case," but are not meant to replace background checks or practice owner oversight.  If you think it's too expensive, add up the cost of embezzlement.  The scale will always tip in favor of having Employee Dishonesty bonds!

 

More About Susan Gunn Solutions... 

What is the Cloud?

Orange Cloud

Recent Survey Results Show Doctors Don't Know


In a recent survey conducted by Dental Economics doctors were asked what they perceived to be the benefits of the cloud. The authors were surprised by the results: 38.6% off all respondents said they did not understand the term. If you're a part of this group, the following articles may provide you with a better understanding of the cloud and what it can do for your practice:

 

What is the Cloud

Blog by Jay Lee

"In the most layman of terms, cloud computing simply refers to resources and applications that are available on the Internet from just about any Internet connected device."

More...

 

Learning About Everything Under the 'Cloud'

The Wallstreet Journal

"The digital world loves to revel in its own jargon, and one of its most popular phrases today is "cloud computing."

More... 

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