 | Why the Web? Reason #41
| Bank on-line? Shop on-line? Then shouldn't you manage your practice on-line?
The fundamental reason for taking care of business on line is convenience and simplicity. Long gone are the days of having to drive to the bank to transfer funds from one account to another. Long gone are the days of actually having to write and mail a check to pay a bill. Long gone are the days of driving from shop to shop looking for the exact color and size of shoe you need.
Convenience! Simplicity!
Managing your practice with Web-based dental software will merit the same benefits. With Web-based dental software, like Curve Dental, you never install software. You never never upgrade software. You never worry about backups. You never find it inconvenient to access your patient data. All you need is a computer (Mac or PC or both), a browser, and Internet access. What could be more simple?
We have identified 10 reasons why you should use the Web to manage your practice--actually there are ten and a half. Click here to see them all or call us at 888-910-4376. |  |
 | Fun Dental Facts
| 78% of all Americans will have at least one cavity by the time they turn 17 years of age. (CDC 2002)
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 | Free Weekly Webinars
| | You can see Web-based dental software in action by joining one of our regularly scheduled webinars. One of our friendly dental software experts will show you why your practice should be using the Web to manage the practice.
Friday, Apr 1
Noon ET/10am MT
Click here to register!
Other dates and times may be available! Check our schedule for up-to-the-minute additions!
For your convenience we can also schedule a personal demonstration that may be more convenient. Call us at 1-888-910-4376 to schedule. |  |
 | Classic Dental Humor
| Young lady to father: "Daddy, when I grow up shall I become a heart doctor or a tooth doctor?"
"Dentist."
"Why, Father?"
"We have only one heart but 32 teeth!" More Dental Jokes...
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 | Contact Us!
| Curve Dental, Inc. 424 W. 800 N. #202 Orem, UT 84057 888-910-4376
 
sales@curvedental.com www.curvedental.com Officially Orange Blog Matt Dorey's Blog
The Fresh Web-based Alternative to Dental Software |  |
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The New Role of Today's Dental Team: It's All About Energy
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 | | Linda Miles |
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Power Thought: Miles Global
When asked to describe the ideal dental auxiliary, we all think about their ability to perform the duties they were hired to do. We also remind ourselves of the importance of their professional appearance, their team attitude, and their passion for being an outstanding caregiver to the patients they serve.
What stands out most in my mind besides the above-mentioned attributes, is the staff members' ability to communicate in an energetic manner. Dentist employers can't put a dollar value on outstanding communication skills, especially if they are a natural trait. While dental professionals go to classes or seminars that teach even the most timid behavioral style to communicate, they can read books on the subject, and memorize scripts, but born-in enthusiasm is a true gift.
With the first greeting on the telephone, patients and potential patients can tell whether the scheduling coordinator is happy, tired, bored, rude or enthused about the practice in which she works. Callers can detect the energy level of those within the entire practice. On a scale of 1-10 with ten being the highest, how does your office rate? This does not mean that every person answering the telephone must sound like a fresh Alka-Seltzer dropped into a glass of water. Quite the contrary! What it does mean is that the tone of voice must be sincere, energetic, friendly, and knowledgeable. This person must sound happy to be there and welcoming of those who make that call.
More About Miles Global...
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| Drama and Tragedy! | |
FREE Curve T-shirt
Come read stories of drama and tragedy at the Curve Dental Storybook. Share a story and we'll send you a genuine Curve T-shirt; Plus, you'll be entered to win an Apple iPad! Click or call for details. Read/Submit Stories Here... |
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Make Yours a Service-Focused Practice
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 | | Sally McKenzie |
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Power Thought: McKenzie Management
Treat each patient as the most important person in your office while they are there.Have the answers. Track the common questions that patients ask. Take steps to ensure that every member of the team is prepared to answer them and knows when to hand the questions off to someone with greater expertise - no guessing allowed! Acknowledge patients immediately when they enter the practice. Under no circumstances should a patient be ignored when they come to the counter, regardless of what you are doing at the time. It takes seconds to look over at the patient let them know you will be right with them, even if you are on the phone, with another patient, or talking to the doctor. More About McKenzie Management... |
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Training: The Missing Link
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 | | Linda Drevenstedt |
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Power Thought: Drevenstedt Consulting
Good hires become poor employees due to lack of training. Experienced new hires do what they know, not what you want. Assign a mentor to show them how you want things done. Use these four steps to help you get the performance you're looking for from your team: - Tell them more than what to do; tell them why.
- Show them how to do the task.
- Let them do the task while you observe and coach.
- Praise progress and make corrections until they get it right.
Performance Coaching
Give feedback to grow the capabilities and the excellence of your team. Take time to have short specific discussions with each person. Use these three questions: - What's working? Let them know what they are doing well.
- What's not working? Let them know what you want them to improve.
- How can we improve? Ask them how the whole practice can improve.
This discussion, done often with employees, leads the way to excellence thinking.
More About Drevenstedt Consulting... |
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