 | Why the Web?
Reason #35
| Customer Service that Serves the Customer
When you use a Web-based dental software solution, like Curve Dental, instead of paying huge, up-front licensing costs you only pay a small, monthly subscription. Moreover, with Curve Dental, you don't even sign a contract; you pay month to month.
What that means for Curve Dental is that we MUST win your business every month. We must exceed your expectations every time you call and every time you use our software. That's a pretty tall order and we're rising to the challenge.
"We always find the Curve Dental customer service team to be incredibly friendly and quick," says Dr. Angie Nauman, a Curve Dental customer. And Stacey Lyman, an office manager in Iowa says, "Curve's customer service has been fantastic."
Phenomenal customer service requires a lot of dollars on the part of the company providing the service; it's down right expensive. But unlike other companies that are always looking for ways to cut costs and reduce service, we're always looking for ways to improve service and create raving fans.
You can learn more by calling 888-910-4376 or read more on our website.
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| Fun Dental Facts
| According to a survey, 83% said they believe their teeth are more important to their appearance than hair and eyes.
Roper ASW in conjunction with ReachMax | |
| Free Webinars
| | You can see Web-based dental software in action by joining one of our regularly scheduled webinars. One of our friendly dental software experts will show you why your practice should be using the Web to manage the practice.
Wednesday, Feb 9
5:00pm ET/3pm MT
Friday, Feb 18
4pm ET/2pm MT
Tuesday, Feb 22
6pm ET/4pm MT
Additional dates and times available at our website. Click here to sign up today.
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| Classic Dental Humor
| Patient: Doctor, I am very nervous. You know, this is my first extraction.
Young Dentist: Don't worry, it's my first extraction, too.
More Dental Jokes...
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| Drama and Tragedy! | |
FREE Curve T-shirt
Come read stories of drama and tragedy at the Curve Dental Storybook. Share a story and we'll send you a genuine Curve T-shirt; Plus, you'll be entered to win an Apple iPad! Click or call for details.
Read/Submit Stories Here... |
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Top 10 Management Tools for a Successful Practice
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 | | Lois Banta |
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Power Thought: Banta Consulting, Inc.
- Design systems and protocols for a good foundation of production and collections.
- Hire and train for positive attitude and acquire great teams with a dedication towards customer service and effective communication.
- Hold a "morning huddle" every day to check in on the pulse of the practice and address day-to-day concerns before they become major issues.
- Strategize each week by holding team meetings. Set a theme for each week of:
- Cross training
- Analyzing monthly numbers
- Continuing education
- Role play
- Choreograph your schedule for optimal productivity.
- Get the money off the books and into the bank quickly.
- Utilize excellent customer service. Your patients' impression of you begins on the phone.
- Sharpen your clinical and practice management skills often by attending and participating in select continuing education.
- Inspect what you expect.
- Have more professional fun and find your "internal giggle".
More About Banta Consulting, Inc...
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Dental Software Sticker Price; It's Only the Tip of the Iceberg
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Special "Orangepaper" Preview
"How much does it cost?" That's the first question most dentists ask when investigating a new or replacement software system to manage their practice. If only the price tag told the whole story! Unfortunately, most of the cost is below the water line. When the great ship Titanic made its maiden voyage, the "unsinkable" boat found out very quickly that what is beneath the water may be substantially more dangerous than what is visible above the water. The consequences were tragic. Icebergs Icebergs float, as you know, and most of their mass is found below the waterline, out of sight, but just as real. A practice that fails to consider the costs found "below the water line" are in for an awful surprise. Beyond Sticker Price According to a survey by the Gartner Group, software licensing costs (which are just the tip of the iceberg) represent only 9% of the total cost to purchase and implement new software. Conclusion When a practice is considering a new practice management system, all costs should be included in the analysis. You can learn more about how to identify and analyze all the costs by perusing our collection of "orangepapers" on our website. What you learn today could save you thousands of dollars tomorrow! Visit Our Orangepapers Library... |
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