May/June 2010
News for ODS producers
Squares accent

Dear ,

Exciting benefit news at ODS
 

What's New!

Here at ODS, we're back from our spring road tour and ready to launch our July 1, 2010, changes. The feedback we received from the marketplace was very beneficial. It's also clear which of our plans are most popular. This gave us the opportunity to fine-tune our offerings. As you look closer at our products, you'll see that we're focusing on an evidence-based approach. Ultimately, the changes we're making now will provide an opportunity for premium savings and flexibility, both now and in the future.

Higher deductible plans

Starting July 1, 2010, ODS will add higher deductible plans at new price points. We still offer plans in our full deductible range. You'll notice that we now offer fewer plans per deductible and have standardized our out-of-network coinsurance to 50 percent. If you have a client who enrolled in one of the eliminated options, at renewal we will send you rates for the most similar plan option.

Pharmacy benefit changes

Our flexible, evidence-based pharmacy plans are designed to help our members and groups manage the rising cost of prescription drugs. The ODS Rx programs provide employers with effective cost controls, objective consultation, clinical expertise and one of the most competitive packages in the industry. Our goal is to produce the highest quality of care and member satisfaction at the lowest possible net cost to the plan.

The following pharmacy changes will take effect on July 1, 2010 for all new and renewing groups in the 2-99 market.

New value tier

We are pleased to offer a new $2 value tier.Value medications include select drugs commonly prescribed to treat chronic medical conditions and preserve health.

Specialty drugs

The specialty drug market continues to expand with new drug applications, particularly in biologics and oral specialty medications. Thanks to these new medications (and new ways to use current drugs), there are now multiple therapeutic options to treat specific conditions. This provides an opportunity to offer incentives for members and providers to consider preferred specialty products.

The benefit change taking effect for new groups and existing plans at renewal includes a 25 percent coinsurance on all specialty medications. ODS works exclusively with Walgreens Specialty Pharmacy for our commercial business, offering enhanced clinical services to support members with complex health conditions.

Orphan drugs

ODS has designated an orphan drug tier to help clarify the level of benefit for such medications. Orphan drugs are considered "specialty" medications that have been developed to treat rare medical conditions. The Food and Drug Administration (FDA) closely regulates medications with orphan drug status. Orphan drugs are subject to clinical review and must be approved for medical necessity. Many of these medications are administered within a provider's office or professional facility. The integration of ODS Rx and our Healthcare Services team helps ODS work together with the member and his or her provider(s) to ensure therapeutic appropriateness and address safety concerns with the use of these medications.

Updated drug list

ODS will update the standard drug list for all standard Rx plans July 1, 2010. You can find the new ODS Rx 2.0 Preferred Drug List on the ODS website. This applies to all standard fully-insured groups currently on the ODS standard drug list, as well as individual members. Large non-standard or self-insured accounts will have the opportunity to roll to the new drug list on renewal. These updates bring our programs in line with the clinical evidence supporting safe, therapeutic and cost-effective options and support our focus on delivering high-value products to our members.

Other changes

Additional changes to pharmacy benefits include:

  • Utilization management provisions
  • Step therapy
  • Prior authorization
  • Utilization control edits
  • Cost effectiveness controls
  • Prescribing guidelines
  • First fill specialty program

Value and evidence-based benefit designs

ODS is also pleased to announce two new benefit plan designs for the 100+ market. Working in partnership with the Oregon Health Leadership Task Force, we have developed a new value based benefit design, which helps reduce financial barriers for patients with chronic conditions while fostering a culture of health and wellness. Additionally, by reducing the benefits for treatments that are proven to be driven by preference rather than evidence, ODS will help organizations save on premiums.

Our new evidence-based benefit design takes a slightly different approach, using credible medical research and developed strategies to help reduce high-cost medical procedures. It encourages patients to become more engaged in the care and types of treatments they receive by working more closely with providers.

Please contact your ODS Marketing Sales Representative for additional details and plan design options.

Dental plans

Finally, ODS is constantly reviewing its dental plans to ensure they meet the latest in dental research and evidence. Based on the latest evidence, we have adjusted our benefits to help save your clients money while also taking into consideration evidence-based best practices. The benefits relating to topical fluoride, sealants, cast restorations, prosthodontics and crowns over implants will change, effective July 1, 2010. Please contact your ODS Representative for additional details.
 
Finding a mental healthcare provider

When your clients need support for depression, anxiety or another mental health issue, finding the right therapist can make a big difference. Many people do not know how to find a therapist to best meet their needs. ODS has experts ready to assist your clients, and they are only a phone call or e-mail away. We offer your clients:


  • More than 2,000 behavioral health providers in the Oregon and southwest Washington network to choose from
    • We make sure your clients find a provider that is an ideal match, based on language, ethnicity and more than 50 behavioral health sub-specialties.
  • ODS health professionals to help screen for depression and substance abuse
  • ODS Depression Care health coaching program
  • Coordination of timely outpatient treatment after a psychiatric hospitalization

ODS cares about your clients' total health and well-being and is committed to supporting your clients with complete confidentiality. Our Depression Care flyer is available for you to share with your clients. For more information, contact ODS behavioral health:

 

503-624-9382

 

800-799-9391

 

behavioralhealth@odscompanies.com
 

New enrollment forms
 

In an effort to better serve our members, we are continually reviewing and updating our forms and processes. Recently, we have made changes to our enrollment forms.  In addition to other, minor changes, the most notable changes to these forms includes:

  • The request for e-mail addresses
  • The ability to identify the applicant's primary language

Updated forms are available on our website.  

To ensure timely processing of enrollment applications please verify that all required fields are completed prior to submitting to ODS. 

Please contact your Marketing Representative or Billing & Eligibility Specialist with any questions. 

Tobacco cessation programs
 
The Free & Clear® Quit For Life™ Program is available to many of our members ages 15 and over. The enrollment fee for this program is $225, which is deducted from the $500 lifetime benefit. Cost of nicotine replacement therapy and medication is not included in the enrollment fee.  Quit For Life is an evidence-based tobacco cessation program that offers the following:

 

  • One-on-one phone-based sessions scheduled at the member's convenience
  • Toll-free telephone access to our Quit For Life™ coaches for the duration of the program
  • Recommendations for medications like the nicotine patch, gum, bupropion or Chantix. The normal copay applies for prescription medication.
  • Delivery of recommended nicotine replacement products (such as the patch, gum, or lozenge)  
  • A Quit Guide designed to help employees stay on track between calls
  • Interactive web tools to keep employees engaged with other participants and coaches

 

1-866-QUIT-4-LIFE (1-866-784-8454) or  www.quitnow.net
*Not all ODS members are eligible for Free & Clear benefits.


The Oregon Quit Line is available free of charge to residents of Oregon. Members can call an expert Quit Coach to get:

 

  • Tips on what to do with urges to smoke or chew.
  • Identify times and situations when they usually smoke or chew, and ways to change these routines when they quit
  • If they've tried to quit, Quit Coaches will talk about what hasn't worked and new things they could try
  • Information about medications like the nicotine patch, gum, bupropion or Chantix. The normal copay applies for prescription medication
  • A Quit Guide  designed to help employees stay on track between calls

 

English: 1-800-QUIT-NOW (1-800-784-8669)  

Español: 1-877-2NO-FUME (1-877-266-3863)

TTY: 1-877-777-6534

Or register online at: www.quitnow.net/oregon/

What should you know about getting your teeth bleached?

by:Shen-Li Lee

Tooth discoloration is a natural process of aging. As we grow older, our teeth naturally discolor for various reasons. Children generally appear to have "whiter" teeth because the enamel on baby teeth tends to be less translucent. The enamel in adults is more translucent and, as it wears down over the years, the yellow color of the dentine underneath it begins to show through, giving the teeth a more yellowish appearance.

Aside from the aging process, teeth can also be stained by a variety of factors. Teeth stains are normally categorized as intrinsic (stains that occurs within the tooth) and extrinsic (stains that occurs on the surface of the tooth). Common causes of intrinsic stains include trauma, aging, exposure to certain substances during tooth formation (e.g. Tetracycline staining), and excessive fluoride exposure. Common causes of extrinsic stains are the consumption of colored food and drinks (e.g. coffee, tea, red wine), and smoking or chewing tobacco.

What are the options for bleaching teeth?

There are many methods available ranging from as little as the cost of a tube of toothpaste up to several hundreds of dollars. Teeth bleaching options can be categorized as those that can be done at home and those that must be performed in the dental office.

At-home tooth whitening

Whitening toothpaste

Probably the simplest and most basic method for whitening teeth is to use whitening toothpastes. These are usually abrasive in nature and designed to remove only extrinsic stains through a physical action. Although all toothpastes contain abrasives, the content of abrasives in whitening toothpastes is usually higher.

Tooth whitening toothpastes may also contain a bleaching agent like peroxide to help whiten the tooth chemically. The chemical action is generally quite limited because the concentration of peroxide in toothpaste is usually fairly low for safety reasons. Additionally, for a chemical reaction to take place there must be sufficient contact time. Since most tooth brushing lasts for two minutes at the most, the peroxide agent has a very limited time to act.

OTC whiteners

These days there is a large variety of over-the-counter whitening agents available in the market. They vary in concentration, efficacy and method. Strips, paint-on gels, and gels in trays designed to be worn over a few hours are the basic methods through which these whitening systems are applied.

Regardless of the method of application, the basic function of these whitening agents is to chemically whiten the teeth through bleaching. As named, they can be bought over the counter at a pharmacy and do not require a dentist's supervision for use. The efficacy of these methods really depends on the concentration of the active ingredient and how well and how long it can remain on the teeth to produce a whitening effect.

In general, paint-on gels are probably the least effective since saliva can easily wash it away. Whitening strips, though slightly more effective since the agent is better protected against the saliva, are still limited in their use if an individual has crooked teeth. Gels in trays are probably the most effective of the OTC whiteners since they remain in contact with the teeth for the longest period of time. The main disadvantage of using OTC gels in trays is that the trays are not made specifically for the individual and may not fit very well.

Dentist dispensed take home kits

These are similar to the OTC whitening gels that are applied in trays but are usually more effective for two reasons. Firstly, the trays are made by the dentist to fit the individual's specific dental arch, therefore the whitening agent is held more closely around the teeth. Secondly, the concentration of the active ingredient is usually higher than those sold over-the-counter.

In office whitening

The most costly of all the whitening procedures, the in office whitening method is also the most effective. However, because of the high concentration of active agent used and the potential side effect of tooth sensitivity, it is not suitable for everyone.

The in office whitening procedure generally involves the cleaning of the teeth, followed by isolation, application of the gel, possible light activation (if the whitening agent requires it), and removal of the gel. The process may be repeated to further whiten the teeth. The exact procedure may differ slightly depending on the type of whitening system the dentist uses.

Regardless of the type of whitening system used to whiten the teeth, it is important to be aware that unless you maintain your teeth, the discoloration may return. For instance, if you resume your daily habit of drinking coffee after whitening your teeth then it will only be a matter of time before the stains return and your teeth become discolored again.

The ability to whiten the teeth depends on the individual and the type of staining involved.  Stains, such as those caused by Tetracyline or trauma, are the hardest to remove. There is a specific procedure for whitening a dead tooth which involves inserting a bleaching agent into the root canal of the tooth. This procedure can be pretty effective but for obvious reasons, it cannot be used on healthy teeth.

The choice of whitening method also depends on the individual's susceptibility to tooth sensitivity as tooth whitening of any sort can worsen a pre-existing condition. Additionally, the presence of other dental work in the mouth can also result in a mismatch of tooth color since existing fillings and crowns in the mouth will not whiten through the bleaching process.

It should also be noted that some stains are due to the build up of tartar and plaque deposits on the teeth. Having a dentist clean your teeth professionally may be all that is required to remove such stains.

These days, there are many options available to an individual desiring to whiten his or her teeth. The method of choice depends largely on the type of staining involved and the extent that the individual would like his or her teeth whitened. For instance, an individual with Tetracycline staining is obviously not going to observe any whitening effect if he or she relies solely on whitening toothpastes to do the job.

It should also be noted that a certain amount of discoloration is a normal part of the aging process and does not necessarily require correcting. Whatever the choice of the individual, it is important to remain realistic about the color of one's teeth. For some individuals, it may not be possible to have stark white teeth, though some lightening can be expected.
Disclaimer 

Not all plans have access to all resources or tools referenced in this newsletter. Please refer to your member handbook, or call your ODS Marketing Representative for plan-specific information.
Issue: 4
In This Issue
What's New!
Finding a mental healthcare provider
New forms
Tobacco cessation
Teeth whitening
Eligibility audits


Member eligibility audits

ODS is committed to slowing the growing cost of healthcare for employers and employees alike. One way we can do that is by partnering with our groups to ensure that employers are not paying healthcare claims for ineligible subscribers or dependents, as defined in the group-specific plan document. To that end, we have initiated a random monthly audit.


When a group is selected for an audit, ODS will send an introduction letter to the group administrator several weeks in advance. This introduction letter will explain what documents need to be available on the day of the visit (audits will be conducted on the site of the payroll records). The documents required will depend on the type of audit (employee or dependent). Within a week of mailing our initial introduction letter, a Marketing Representative will personally call the administrator to set up the visit. When the audit is complete, ODS will contact the group within two weeks if any questions have arisen as a result of the review.


If you would like more information about this new process, please contact 503-243-3948.


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