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Registration and Call for Proposals Now Open!
 GetConnected2009 -- the second annual users conference for the GetWellNetwork community will take place March 29-31, 2009 at the Hilton Alexandria Mark Center Hotel in Alexandria, VA.
Building on the success of last year's conference, this year promises to be even better, with client case studies on quality, service and financial outcomes, hands-on training and a variety of informative sessions on the latest system tools and strategies to directly impact hospital performance.
Registration rates start at just $180/person. Learn More.
We invite all of our clients to present at this year's conference. If you are interested in presenting an outcomes case study or best practice story, we are now accepting proposals online. Click Here for more information, or, contact your GetWellNetwork Account Manager and/or Regional Director for assistance. This is a great opportunity to share your stories and success! |
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GetWellNetwork Client Earns Prestigious Baldridge Award for Quality
President George W. Bush and Commerce Secretary Carlos M. Gutierrez recently announced the 2008 recipients of the Malcolm Baldridge National Quality Award, the nation's highest Presidential honor for organizational innovation and performance excellence.
The award promotes excellence in organizational performance, recognizes the achievements and results of U.S. organizations, and publicizes successful performance strategies. Since 1988, 75 organizations have received Baldridge Awards.
This year, three organizations were selected from a field of 85 applicants including Poudre Valley Health System, a client of GetWellNetwork since October 2006. All of the applicants were evaluated rigorously in seven areas: leadership; strategic planning; customer and market focus; measurement, analysis and knowledge management; workforce focus; process management; and results. The evaluation process for each of the recipients included about 1,000 hours of review and an on-site visit by a team of examiners to clarify questions and verify information.
Congratulations Poudre Valley! | 
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More than Two Million Patient Pathways Deployed
GetWellNetwork recently reached an industry milestone with more than two million Patient Pathways® instances launched for individual patients, reinforcing the impact the technology has had on patient care and the commitment of our client community to actively engage patients in the care process.
GetWellNetwork Receives U.S. Trademark
Additionally, the U.S. Patent and Trademark Office has granted an official trademark registration for Patient Pathways, underscoring the growing recognition for the unique technology.
 Patient Pathways currently include the ability to automate patient safety education, hand hygiene education, smoking cessation education, pain assessment, patient satisfaction feedback, service recovery and premium entertainment options. Contact your GetWellNetwork Account Manager to learn more about how you can put the power of Pathways to work for you! |
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Release of PatientLife System® 3.0 (PLS 3.0) Complete
GetWellNetwork completed the GA release of its PatientLife System version 3.0 during Q4 2008. This significant and latest release of the PatientLife System enables hospitals to provide better patient-centered care through enhanced decision support, improved usability and additional opportunities for revenue generation.
New features available as part of PLS 3.0 include:
- A new executive dashboard that provides hospital administrators access to real-time patient experience data.
- Enhanced reporting capabilities, allowing for greater visibility into areas of particular interest.
- A new on-screen remote that provides easier, more intuitive navigation.
- Support for IP-based streaming video-on-demand.
- Pediatric parental controls to control access to content available on the system.
- Web-based instant messaging.
- Revenue generation opportunities such as banner ads, video spots, promotional surveys and online hospital storefronts, as well as cross-promotional opportunities.
- A "Click to Clean" tool to assist in reducing bed turnaround time.
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King's Daughters Medical Center Leverages PatientLife System to Meet the Requirements of New National Patient Safety Goal
Background:
Each year, JCAHO introduces new standards to address key patient safety issues found in U.S. Hospitals. In 2008, The Joint Commission introduced NPSG 16 which requires hospitals to:
"... establish a method to enable healthcare staff members to directly request additional assistance from a specially trained individual or Rapid Response Team when a patient's condition appears to be worsening..."
By January 1, 2009, The Joint Commission will also require that:
"...patients and families have the ability to activate these Rapid Response Teams which are available around the clock to care for patients who are showing potential life-threatening symptoms..."
According to a recent study in the Journal of the American Medical Association (JAMA), Rapid Response Teams significantly reduce hospital-wide mortality rate and the respiratory and cardiopulmonary arrests rate for pediatric inpatients outside of the intensive care unit.
Opportunity:
Leverage communication tools on the PatientLife System to meet the requirements of this new National Patient Safety Goal.
Solution:
 Patients and their families at King's Daughters Medical Center (KDMC) use the PatientLife System to activate the hospital's Assessment Consultation Team (ACT) of nurses who are trained to respond to changes in the patient's condition.
Each day, a scheduled alert is proactively sent to the patient on the in-room television screen educating them about the ACT. This alert encourages patients to contact the team through the GetWellNetwork system if they feel there is a change in their condition that needs immediate attention, such as a drop in blood pressure, change in heart rate, trouble breathing or change in level of awareness. If needed, patients can easily trigger the ACT by pressing a button on the screen with the scheduled alert. Patients and their families may also contact the ACT anytime by accessing the patient safety management resources available on the GetWellNetwork system.
Outcome:
Since implementing the ACT activation tool on the GetWellNetwork system in October, the results have been tremendous. KDMC has received 80 patient responses to the GetWellNetwork Alert indicating that they would like to speak with an ACT nurse about their condition. |
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GetWellNetwork Community Continues to Grow -- Welcome!
- Alfred I. duPont Hospital for Children, Wilmington, DE (Nemours)
- Disney Children's Hospital at Florida Hospital, Orlando, FL (Adventist Health System)
- Florida Hospital Flagler, Palm Coast, FL (Adventist Health System)
- Florida Hospital Orlando, Orlando, FL (Adventist Health System)
- Henry Ford West Bloomfield Hospital, West Bloomfield, MI
- The Village at Pelham Hospital, Greer, SC (Spartanburg Regional Healthcare System)
- West Jefferson Medical Center, New Orleans, LA
Recent Client Expansion and Renewals Include:
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