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ARTA Canada is the strategic partner in Canada of the
Association of Retail Travel Agents (ARTA).
ARTA was formed in 1962, by a small, but vocal group
of retail travel agents. The Association of Retail Travel
Agents continues to be the voice of the small and
independent travel agents across the country. ARTA
has grown in stature from a maverick organization to a
responsible, respected representative of a vital part of
the travel industry.
While engaged in many projects at different levels, its
two primary activities center around providing
educational and training opportunities to all levels of
agents, and representation of their point of view before
industry, government, and consumer organizations.
To celebrate the launch of ARTA Canada, Canadian
travel agencies which are members of any travel
agency trade association or group, including AQCV,
ACTA, CCTA, CSTAR, the Travel Alliance or any other
Canadian-based agency association are invited to
also join ARTA Canada free of charge for the duration
of their other association membership.
If your travel agency does not currently belong to a
travel agency association, you can still join ARTA
Canada free of charge for six months.
Free membership in ARTA Canada requires
enrollment no later than 31 October 2008.
Either way, keep your existing memberships while
also joining ARTA Canada! For more information
about ARTA Canada, including our travel agency and
travel counsellor membership categories, please visit
www.artacanada.ca.
| Great Training from ARTA Canada |
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BSP Basic Webinar: Monday, 27
October 2008 2:00PM-4:00PM (ET)
BSP Advanced
Webinar: Tuesday, 28
October 2008 2:00PM-4:00PM (ET)
V-MPD
Webinar: Wednesday, 29
October 2008 2:00PM-3:30PM (ET)
ARTA Canada, along with its training partner, the
Airline Training Council (ATC), has updated the
content and schedule for the October
2008 BSP and V-MPD Webinars to include details
about the Sabre V-MCO product and AC procedures.
You can participate in these webinars from the
comfort of your office or home.
The BSP Webinars are offered in two
modules, Basic
and Advanced:
The Basic Module is a two hour web-based
training
program and designed for newer travel agents (less
than two years experience) and focuses on a
preliminary overview of IATA/BSP Canada, basic
ticketing, fare construction logic, taxation, and a
general introduction to reporting and remitting under
the IATA Billing and Settlement Plan.
The Advanced Module is a two hour
web-based
training program and designed for highly-experienced
travel agents or those responsible for the
management and handling of the weekly BSP sales
reporting function. The Advanced Module focuses on
access and usage of BSPlink and procedural
recommendations to enhance workflow productivity.
The V-MPD Webinar is a 90-minute (one hour
and a
half) web-based training program and designed for all
travel agents, regardless of their experience level, in
order to assist with the understanding and
implementation of the many considerations and
processes affected by the implementation of the
V-MPD and the end of paper (OPTAT) ticketing.
The BSP and V-MPD Webinars are among the most
popular of ATC online training programs. For
complete details about these programs,
including a full list of topics covered, registration, and
fees, please visit
www.airlinetraining.org or click on the applicable
webinar button
below.
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| TRIPDocs Reaches 1200 Subscribers Milestone |
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September 2008 set another new milestone for
ARTA Canada's
TRIPDocs with more than 1200 travel
agencies
having now signed-up for the free
web-based program. TRIPDocs assists agencies in
improving traveller communications and helps
agencies disclose legal and regulatory requirements
in their day-to-day itinerary/invoice production.
TRIPDocs offers small to medium-size travel
agencies an efficient way to provide customers with
expertly-written itinerary supplements, legal waiver
information, and regulatory disclosures without having
to invest in expensive, third-party travel software.
TRIPDocs' options menu makes it easy to "choose
and check" text applicable to a particularly itinerary. It
even includes a free form remarks area to add
"on-the-fly" text to a TRIPDoc when something unique
needs
to be indicated or disclosed. TRIPDocs comes
pre-stored with expertly-written information concerning:
- Departure Information, Boarding Passes, and Web
Check-in
- Passports and Visas
- Health Requirements
- Baggage
- Insurance
- Accommodations
- Service Providers
- Legal and Liability Notices
- Currency and Exchange Rates
- Pricing and Payment Information
- Taxes, Fees, and Charges
- Changes, Penalties, and Refunds
You can even store your own text for repeat use within
the whole agency, and individual travel counsellors
can store their own personal text sections for their use
only. TRIPDocs is totally flexible and completely
customizable.
TRIPDoc's intuitive and easy-to-use subscriber
interface allows agencies to efficiently access the
many features of TRIPDocs. Agencies needing more
customization can choose one of the enhanced
TRIPDocs edition plans and include agency logos,
more text customization and storage options, and
increase the number of individual travel counsellors
which access TRIPDocs within the agency ... all for a
very low, totally affordable monthly fee.
Complete details, including a full overview of
TRIPDocs and online sign-up,
are available by clicking on
the "Learn More" button below or by visiting
www.tripdocs.ca.
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President's Blog |
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It is with great pleasure that we announce the launch
of ARTA Canada.
As we seek to follow the traditions of nearly a half
century of ARTA's exceptional advocacy and service to
the international travel agency community, ARTA
Canada brings a new, fresh, and spirited approach to
defining and addressing the important issues which
affect the Canadian retail travel sector.
With marketplace innovation and the emergence of
new channels of agency distribution, ARTA Canada
sees a bright future for Canada's retail travel agents,
but one which needs monitoring and vigilance to
assure that all travel agencies, regardless of size,
have a level playing field to grow their businesses and
prosper.
Your ARTA Canada board of directors consists of
some of the most experienced and accomplished
travel agency representatives in Canada. Together
with them, our team will bring you a wide array of
services,
programs, productivity tools, and industry
representation which will enhance the agency sales
landscape.
ARTA Canada is your voice, your counsel, and is there
whenever you need us.
It's free to join ARTA Canada if
you do so by 31 October 2008.
Please give us a chance to prove to you how we can
make a positive difference to your valuable agency
business.
Thank you.
Best regards,

Bruce Bishins, CTC
President and
Chief Executive Officer
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Your Friends ...
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