Kundell Communications
The Travel P.R. Report
A free service for travel marketing executives Issue 6
lkOops!  Two issues ago (Issue 4) we announced that Issue 5 would carry a continuation of our interview on successful events with branding expert Allison Saget, as well as the last 5 of 10 guidelines for press trip success.  Well, in between, a number of major news events occurred, from the disappearance of an Air France plane to the death of Michael Jackson and a world economic crisis.
 
In response, we shifted  the focus of our last issue to tips on crisis communication. 
With this issue we're backtracking and bringing you both the final tips for press trips and the second part of our interview with Allison.  
 
Our next issue will then continue with crisis communications, focusing on the second five of ten tips.  In the meantime, we would like your input:  What would you do if you were launching a P.R. campaign encouraging people to travel, and news of a financial meltdown occurred?   
 
As always, we hope you'll enjoy this edition, and we look forward to your comments.
 
Sincerely,
 Linda
Linda Kundell
  Press Trips: Ten Tips

Whether inviting a group of press or an individual press person to sample your trip, hotel, or other offering, here are some guidelines to consider. For the first five tips, click here; below are the last five of ten tips:
  • Be patient and realistic.  While a writer will make every attempt to place a story, it is very hard to get a firm guarantee that the story will run; so be prepared that it could be a year before a story appears, or in unusual circumstances, that the story doesn't run. Some editors prefer roundup and trend stories, so don't be surprised if you are part of a story and not the whole story.

  • The trip should have one or more specific story angles.  The more you custom tailor to the individual writers' needs, the better story you will get.

  • Ask for a letter of assignment from the assigning publication.  However, be advised that not all publications will provide this.

  • Unless you're inviting trade press, don't mix travel writers with travel agents.  They have very different needs.

  • Remember that good freelance writers make their money by selling their stories, so it is always in their interest to come away with a good article.
    ______________________________________________

  • Bonus Tip: To get the best results, build in plenty of free time for writers to explore their own story needs.  Or design a selection of itineraries to choose from.  The more you customize a trip to the writers' needs, the better results you'll have!
Event Success - Allison Saget
 Allison Saget
Allison Saget
Event Marketing Consu
ltant

Saget is president of her own event marketing consulting firm and author of The Event Marketing Handbook: Beyond Logistics & Planning. 

Part II; read Part I here.

Q: What should you know to ensure a successful event?
A well-run event is an investment in the future.  It never, ever stands alone, but is an integral part of the overall marketing strategy: public relations, advertising, direct marketing, telemarketing, online communications, research, and most importantly, personal selling. 

When you commit, it is your responsibility to use and leverage an event to its fullest, which I reference as the "own and dominate" strategy.  At the end of the day your job is to impact the bottom line.

Be prepared that something will go wrong; it always does.  Be thorough and think through the "what ifs." Never say, "shoulda, coulda, woulda."  

 There are three important elements in planning an event:
  • logistics
  • strong content
  • creative.     

Q: What should you consider when planning or attending an event?
Timing is everything: Match the event schedule with the overall marketing plan so they are timed with product releases, customer announcements, or research releases.

  • Review the specific sales initiatives and business objectives (I always look for the hook-Why are we doing this and who is interested?)  Then, determine how the event dates will impact sales.  
  •  Create a master schedule and match the event to the quarter so you know where the activity falls in the sales cycle. For instance, events held the last few days of the quarter are tough because the sales department may be trying to close deals.  
  •  Use events to accelerate closing business.  If you know the sales pipeline and you use account-based marketing and your prospect is based in Chicago, and so is the next industry conference, think about how you could leverage the opportunity. 
Sometimes you get a combination of elements. Other times you've got to use your creativity and find the right mix.
For more information visit www.eventblt.com
  What would you do?

We had prepared a press release showing how people can save money with a tour or package, especially during low season.   As we were preparing to launch the release, the issue of  the economic bailout took center stage in the press. 
 
Do you think it  inappropriate to tell people to vacation while an economic crisis dominates the news pages?  Tell us, and we'll tell you what we did.

  Buzzword

Overused word to avoid: Supercharge

Do you have a buzzword you'd like to suggest?  Email us at LRKPR@aol.com
 Tell Us

How useful do you think the following social media tools are?
  • Linkedin
  • Facebook
  • Twitter
 The Public Speaking Wire

For tips  on public speaking sign up for "The Public Speaking Wire" newsletter.  Or visit our public speaking blog at www.publicspeaking4u.wordpress.com.
  Stay Tuned 
In the next issue get the rest of the Crisis Communication tips, PLUS an interview with Pauline Frommer, guidebook author and broadcast personality.
 
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  About Us
Kundell Communications provides a wide range of public relations and marketing communications programs to the travel, tourism and lifestyle industries, from targeted local efforts to nationwide multimedia campaigns. A training division offers seminars in public relations and public speaking techniques. The firm brings more than 30 years experience and a roster of top-quality professionals.

Contact us at 212-877-2798, e- mail at  LRKPR@aol.com or Kundellcom@nyc.rr.com.