 Sherry's Corner |
Customer Service
You've heard about customer service, right? Recently I had the best customer service experience I've ever had. I was shopping with my husband at Brooks Brothers. Not feeling great that day, I sat while he shopped.
Salina's customer service was "over the top". This young woman offered me tea, brought it from the 3rd floor, sat and chatted - just a little. It really brightened my day.
Once I was feeling a little better, she ran and got a blazer I had admired. After three tries, we found the right style and size. And then, she switched the buttons (on her own as the tailoring department didn't have any buttons) to a more suiting style.
What's your Christmas "Customer Service" story?
Contact me at sherry@dimension11.com |
| Quote |
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"It is better to look ahead and prepare than to look back and regret."
--Jackie Joyner-Kersee |