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 Gary Teramae
President/CEO
February 2010
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VISHING & PHISHING SCAM TRENDS:
NUMBER OF ATTACKS ARE ON THE RISE

The latest report from the Anti Phishing Working Group paints a distressing picture on scam artists trying to separate you from your money.  All phishing numbers are on the rise.  The number of unique phishing reports submitted to APWG for the 3rd quarter of 2009 reached a record 40,621 in August - 10% more than the previous record set in September 2007.  The number of attacks shot up over 600% in 2009.  No official numbers are in for the 4th quarter but the news we are hearing is not encouraging.  Below are just some of the headlines:
PHISHING SCAM EXPANDS TO THREE MORE STATES
(December 2009)


Bank, Credit Union Credit Union Customers Fooled by Bogus Text Messages
Customers in Cincinnati, St. Louis and Lewiston Idaho reported receiving text messages stating their bank accounts had been frozen.  These attacks mirror those against bank customers in Pennsylvania, Nebraska and New York in October.
 

PHISHING SCHEME SPREAD TO 3 MORE STATES
(January 2010)

Institutions in Georgia, Iowa and Indiana Report Scams to Defraud Customers
Calls made by an overseas scam artist told some customers that "Your debit card has been restricted" and directed them to call a 1-888 number to lift the restrictions on their card.  Once the customers give their debit card number the scam artist would access their funds through computer transactions.  Police report the scam callers are using "caller ID spoofing," which allows their number to appear as a legitimate business number on the customers phone.
 

VISHING SCAM:  FOUR MORE STATES STRUCK
(February 2010)

Five Institutions Say Customers Received Fraudulent Calls
As recently as a week ago institutions in Michigan, Wisconsin, Minnesota and Mississippi reported being hit by these vishing attacks.  Vishing is a form of phishing, where instead of people receiving an email trying to lure them into giving personal information, the criminal uses a phone call, either live or automated, to attack the institutions customers and get critical information.
 

Examples of some of the calls are...

  • A woman calling herself "Ashley" from Team One was alerting customers to the fraudulent use of their checking account.
  • Phone calls from people claiming to be from their bank and that the person's credit card has been deactivated because of suspected fraud, and then asks for the card number and PIN to fix the problem.
  • Caller is an automated voice that says there may be a problem with a credit or debit card and says that the only way to deactivate the card is by entering into the telephone their accounts numbers.
YOU CANNOT BE TOO CAREFUL WHEN DEALING WITH YOUR PRIVATE FINANCIAL INFORMATION!  I have not even gone into how easy it is to access your computer by you simply clicking on flashing little banners offering free this and that.  Spyware gets imbedded into your computer and keeps track of your keystrokes.  Opening email from people you do not know accomplishes the same thing.  Fake ATM fronts on real ATM machines that steal your PIN's.  And the worst is retail stores that take your card information when you charge merchandise, then carelessly let thieves steal their information...your information.

You must take a "timeout" when receiving one of these calls before releasing any information.  By taking a minute to think about what is occurring you will realize you may be involved in a scam.  Call your financial institution from the number on the credit or debit card to verify...don't take the number given to you by the caller.  Don't open suspicious emails and practice "safe internet usage". 
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