Tennessee 811 Newsletter
"The Underground Scoop"
October 2010 - Fall Edition
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Tennessee 811 will periodically provide timely information in this newsletter about events happening at the call center, or issues related to the "One-Call Industry".

BackhoeYelloe
Digging Without a Permit Causes Gas Leak in Kingsport.

An employee of a Kingsport construction company has been charged in connection with a May 6th gas leak.

The employee was charged with "failure to notify before digging" after he ruptured a ¾ inch natural gas line while operating a backhoe near an office building.

In an affidavit, Kingsport Fire Captain David Chase says the resulting gas leak forced the evacuation of the business and an adjacent residence. An Atmos Energy crew responded to the scene and repaired the broken pipe. The fire department had to use positive pressure fans to ventilate the office building.

Tennessee's Underground Damage Prevention Act states that "each person responsible for such excavation or demolition shall serve written, telephonic or e-mail notice of intent to excavate or demolish at least three (3) working days prior to the actual date of excavation or demolition, but not more than ten (10 full working days prior to such time."

Failure to make the required excavation is a Class A misdemeanor and is subject to a fine of up to $2,500 and/or 48 hours in jail. The employee is scheduled to appear in Kingsport General Sessions Court in August.

MingusRaceCar
Tennessee 811 & Kentucky 811 Co-Sponsor Regional Race Team.

Tennessee 811 and Kentucky 811 have gone together to sponsor Ken-Ten Pro Late Model Series driver Mason Mingus in to help promote 811 in the region. The 811 logo is displayed prominently on the hood of the car, with both Tennessee 811 & Kentucky 811's logo's beneath it. The 811 logo is also displayed on the side of the car's trailer for all to see as it travels from race to race throughout the region.

It's not uncommon for Brentwood Tennessee's Mason Mingus to hear the exhortation, "Dig, dig, dig" coming through his radio headset when he's on the race track. And he does.

Off the track when he hears those words, his response is "Call 811 first". In a recent newspaper article Mingus was quoted as saying, "Digging without knowing where underground utilities are located can be more dangerous than racing. A single phone call can help to minimize that danger."

Mason races on tracks in Tennessee, Kentucky and Indiana. He currently ranks 3rd in the series - that would be 17 spots above NASCAR great Sterling Marlin! Oh, did we mention that Mason Mingus, at 16, is the youngest driver in the series? He has a great future and Tennessee 811 & Kentucky 811 plan to be right there with him promoting 811 all across the region.
AtmosEnvelope
Atmos Energy. Committed to Producing Effective Public Safety Awareness

Atmos Energy is deeply committed to safety and a consistent public awareness program. Public safety, as well as the safety of their employees is paramount to Atmos Energy and is a part of their core values.

To that end, Atmos realized the need to develop a Damage Prevention Team. This team, with representatives from all 12 states they serve, identified the climate in the areas and the challenges they face daily, and outlined a rigorous program for damage prevention. They quickly determined that third-party damage was the single largest contributor to pipeline compromise. In 2006, some areas experienced over 7.5 damages per 1,000 line locates. With the creation and promotion of the national 811 number for all line locates, coupled with their internal efforts, their damage rate today for the company is 3.02 damages per 1,000 line locates. Atmos knows there is still work to be done, however, they believe that this is a significant improvement.

Atmos encourages its employees to play an active role on local and state boards involving pipeline safety and damage prevention. Their governmental affairs and compliance departments are heavily involved in the legislative process surrounding current and pending laws on damage prevention and enforcement. Atmos has established momentum, and is continuing efforts to improve all their programs with their partners in each state and all federal areas.

Their most recent public education awareness project is the redesigning of their monthly billing envelopes. In June 2010, Atmos customers started to see the "811 - Know What's Below, Call Before You Dig" logo imprinted conspicuously on all mailing envelopes. This will continue every month of every year, and will be 3.2 million touch points each month. Atmos hopes this constant reminder will resonate with their customers before they decide to dig. And like most great ideas, this came directly from their employees.

Additional radio advertising, print media, message lines on customer's gas bills, direct mailings, information packets to elected officials and their website all carry the same messages, alerting residents about the importance of damage prevention. It is their goal to reduce pipeline damages to the absolute minimum possible.

If your utility has some unique and great ways of promoting damage prevention, please contact Kathy Quartermaine by e-mail at kquarter@tennessee811.com, or by calling 615-367-1110.

MSAM
We are happy to announce we have implemented the new and improved version of map services, or Member Service Area Mapping (MSAM).

This new product allows members to VIEW, EDIT and submit their database changes through a web browser.

It take the place of the old, phase 2, version that we have been running for several years. The new phase 3 version, allows a member to not only view their own database, but to make edits using a variety of tools, submit those changes to the GIS / database dept at Tennessee811, and then check the status of that update as it progresses through the editing phase at TOCS and is implemented into the production database.

Members can then view the changes they submitted the following day using the same web site. Any adjustments can be made at that time and the process is again, repeated.

For further information and tutorial, or to sign up, please click the "more info" link listed, or call the GIS / database dept at 615-367-1110 (x7113, x7120, or x7126).

NYSE
CGA, Department of Transportation & John Deere Ring Closing Bell at the New York Stock Exchange.

Safe Digging can save lives. The Common Ground Alliance (CGA), Department of Transportation and John Deer teamed up to increase national awareness about 811 during The Closing Bell at 4:00 pm EDT Friday, August 20

"Safety is great for business, and a commitment to it makes for great businesses" said Bob Kipp, President of the CGA.

With 35 years of experience in the construction industry, Vic Weston, Chair of the Common Ground Alliance's Board knows firsthand the importance of calling 811 and stresses its use now more than ever. "I've never seen so many people in the construction industry and elsewhere under so much financial strain," said Weston. "At times like these, there is a greater risk that people will cut corners when it comes to safety. They must always be reminded, however, that safety is not an inconvenience or a cost - it improves productivity, saves money, and protects lives. Calling 811 makes great business sense."

"John Deere is grateful for the work of CGA and its members in protecting those who are closely connected to and work on the land," said Mike Mack, the President of John Deer's Worldwide Construction & Forestry Division. "Over our history, John Deere has been committed to protecting the customers we serve, including professional excavators, farmers, loggers, landscapers, homeowners, and all who may be at risk to underground damage. One of the most effective ways we can help them stay safe is by making sure they know to call 811 before they dig."


Tennessee 811

phone: (615) 367-1110
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