Tennessee 811 Newsletter
"The Underground Scoop"
August 2009 - Summer Edition
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Tennessee One Call will periodically provide timely information in this newsletter about events happening at the call center, or issues related to the "One-Call Industry".

checklist
Tennessee 811 requests your participation in a survey regarding new legislation that may, or may not, impact your membership.

If you have a few moments, we would value your feedback taken from the survey. You may respond either through the on-line web survey or through a word document link.

If you prefer to respond using the word document, just print it out, fill it in, and fax it back to us at 615-366-5021.

Both surveys are the same, but the on-line web link is faster and would register your responses much quicker than having to fax back a response sheet to us.

But please use the method you feel more comfortable completing.

If you would like to discuss any legislation items, or if you have questions, please feel free to contact either Bill Turner (executive director) or Kathy Quartermaine (Marketing/Advertising Manager) at 615-367-1110.

datacenter
We thought it might be interesting to see how Tennessee 811 compared with co-location data center facilities, and here's what we found out.

The Uptime Institute's tiered classification system is an industry standard approach to site infrastructure functionality and addresses common benchmarking standard needs. The four tiers, as classified by The Uptime Institute include the following:


Tier I: composed of a single path for power and cooling distribution, without redundant components, providing 99.671% availability.

Tier II: composed of a single path for power and cooling distribution, with redundant components, providing 99.741% availability

Tier III: composed of multiple active power and cooling distribution paths, but only one path active, has redundant components, and is concurrently maintainable, providing 99.982% availability

Tier IV: composed of multiple active power and cooling distribution paths, has redundant components, and is fault tolerant, providing 99.995% availability.

Tier I sites will have computer power distribution and cooling but may not have raised floors, UPSes, or engine generators. The critical load on these systems is up to 100 percent of N. Even with a UPS or generator, they likely are single-module systems and have many single points of failure. The infrastructure should be completely shut down on an annual basis to perform preventive maintenance and repair work. Urgent situations may require more frequent shutdowns. Tier IV data centers have all the bells and whistles; everything needed to keep them running without ever shutting down for maintenance, no matter what happens. [Tier examples courtesy of Processor: How's & Why's Of Data Center Tiers]

With all of that said. We have discovered that if one were to use a "check list" of things that comprise the various Tier levels, Tennessee 811 falls somewhere between Tier 3 and 4.

The last phase of our Disaster Planning is migrating redundancy to the Data Center we presently use. This is a work in progress and will be completed by the end of Fall 2009, if not sooner.

In a nutshell, what this means is that if we ever lose the actual call center on Elm Hill Pike, we are still in business running our services out of the data center we use for backup and redundancy.

Meeting
Tennessee 811 offers free safety meetings at your office or work site.

We don't restrict the hours - we can come to you before your crews go out in the morning, during lunch or when they come back in the afternoon. We work around what works for you! We can tailor the time frame of the presentation to suit your meeting needs

Call or email now and ask for Holly Austin or Scott Holder and we will set you up.
Holly - haustin@tnonecall.com - 615-367-1110 (x7102)
Scott - sholder@tnonecall.com - 615-367-1110 (x7140)

"Call Before You Dig" is a great safety topic for any meeting. Even your inside personnel can benefit.

Remember - there is no cost involved to you, and it's a service we offer. The better educated your employees are, the safer they will be.

spherecombo

We thought it might be interesting to run a series about how GPS works. The content for this series comes directly from the Discovery channel's "How Stuff Works" programs via their website. So, sit back and enjoy the read.

This article begins the 3rd topic in the series.


3-D Trilateration

Fundamentally, three-dimensional trilateration isn't much different from two-dimensional trilateration, but it's a little trickier to visualize. Imagine the radii from the previous examples going off in all directions. So instead of a series of circles, you get a series of spheres.

If you know you are 10 miles from satellite A in the sky, you could be anywhere on the surface of a huge, imaginary sphere with a 10-mile radius. If you also know you are 15 miles from satellite B, you can overlap the first sphere with another, larger sphere. The spheres intersect in a perfect circle. If you know the distance to a third satellite, you get a third sphere, which intersects with this circle at two points.

The Earth itself can act as a fourth sphere -- only one of the two possible points will actually be on the surface of the planet, so you can eliminate the one in space. Receivers generally look to four or more satellites, however, to improve accuracy and provide precise altitude information.

In order to make this simple calculation, then, the GPS receiver has to know two things: ?The location of at least three satellites above you ?The distance between you and each of those satellites The GPS receiver figures both of these things out by analyzing high-frequency, low-power radio signals from the GPS satellites. Better units have multiple receivers, so they can pick up signals from several satellites simultaneously.

Radio waves are electromagnetic energy, which means they travel at the speed of light (about 186,000 miles per second, 300,000 km per second in a vacuum). The receiver can figure out how far the signal has traveled by timing how long it took the signal to arrive. In the next section, we'll see how the receiver and satellite work together to make this measurement.

Brain, Marshall, and Tom Harris. "How GPS Receivers Work." 25 September 2006.
HowStuffWorks.com. 10 March 2009.
Photo courtesy U.S. Department of Defense Artist's concept of the GPS satellite constellation


Tennessee 811

phone: (615) 367-1110
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