Tennessee One Call Newsletter
"The Underground Scoop"
August 2008 - Summer Edition
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Tennessee One Call will periodically provide timely information in this newsletter about events happening at the call center, or issues related to the "One-Call Industry".

We have added a calendar sign-up to our Remote Ticket Entry Training program (GeoRemote). You can view any open dates or reserve one, on-line.

As most are aware, the GeoRemote training is done either at the call center's training room, or via remote training using WebEx. Barbara Hopper, our trainer, would be happy to answer any questions you might have.

She can be reached at: (615) 367-1110 (x7192) or bhopper@tnonecall.com.

NES Logo
Nashville Electric Service is working hard to keep its customers from singing the blues about power losses. The electric company is using geographic information system (GIS) software to assist in the planning, design, operation, and maintenance of its complex electric network. GIS has been instrumental in improving NES' operations management and decreasing storm outage recovery time.

The company's 87,538 distribution transformers, 253 distribution substations, 5,619 miles of power lines, and approximately 200,000 utility poles can all be viewed via the NES intranet, complete with company- wide access to GIS data and up-to-date information on its electrical system and basemap data.

NES uses an automated vehicle location (AVL) system, which helps dispatch and service crews better serve the company's 351,000 customers within NES' 700 square mile service territory. AVL gives dispatchers the ability to view work crew locations in real time. Since NES began using AVL, its hazardous energy control procedures are less complicated and more rapid, thus increasing safety and reliability.

NES also provides their customers with a real-time map via their website, highlighting regions that have reported an outage, the time the outage was reported, number of customers affected and a street map of the affected areas. (Power Map Web page, www.nespower.com.)

GIS provides many more benefits to NES, including, but not limited to, NES' vegetation management system, outage management planning, disaster preparedness planning, and land use planning.

Special thanks to ESRI, "Energy Currents", article by Matt Freeman, ESRI Writer, Summer 2008 Newsletter

Logging Truck Fire
Today's Electricity Safety LESSON:

7200 Volts vs Log Truck

7200 Volts wins. (Jackson, TN)

This happened Wednesday, July 23rd, out by the airport in Jackson, TN. The driver was attempting to throw the logging cable over the logs to secure them & as you can see, hooked the electric line instead!

He said the tires began to fry within seconds.....very lucky man...he could easily have been fried himself!





Tennessee One Call

phone: (615) 367-1110
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