Welcome to The One Minute
Manager. Our goal is to provide you with quick
tips that will enhance the success of your practice.
Within 60 seconds you will gain an idea that will
increase your profitability or simply ease the burden
of a difficult management issue. We hope you will
find
this a valuable resource.
The One Minute Manager . . . . .
The signs of buckling down are evident as law firms
prepare for the inevitable impact of poor economic
times. Associate and staff layoffs, demoting equity
partners, and offering buyouts to partners over 50
years of age are recent news items emanating from
the United States. The sense is that the deadwood
will once again be cleared as marginal firms fail to
provide an effective management response.
Frankly, such harsh measures should be an on-going
exercise if management has identified long term
fundamental issues. Underperformance has no
place in a quality law firm regardless of the economic
conditions. Practice areas or specialties that are
declining due to predicable market forces also need
to be redirected to areas of growing demand.
However, to slash in response to recession periods
can have long term financial and cultural
consequences. Economic downturns typically run for
periods of less than 18 months. Those firms that
make rash cost cutting moves will be weaker during
the recovery with costly rehiring and diminished spirit.
A slow down is a time to take advantage of the unique
legal marketplace. Unlike most businesses, the
client base is very fragmented. Even the largest firms
have a small fraction of the total marketplace. If you
presently have five percent of the available clients,
then you can double your business by capturing an
additional five percent - this still leaves 90% of the
client potential untouched.
All of this growth is available to you even in the most
difficult economic times. The business development
possibilities within your firm are unrealized if you have
not encouraged or trained your lawyers with effective
consultative selling skills. Converting prospects to
clients is a learned skill that can make growing the
firm satisfying and rewarding for both the individual
and the firm. Just consider the possibilities if client
origination came from a broader range of partners
and not just a few select rainmakers.
(Our consulting practice has developed the
Business Builder Program in response to
client
requests for skill training especially developed for
lawyers. Please call me for more details.)
Robert Hardie, Managing Director
Management Counsel Group
phone:
(416) 402-0759