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The One Minute Manager . . . . .
In a period of generous salaries being paid to CEO's,
I find this tactic to be in stark contrast to compensation
paid to Managing Partners. Businesses clearly
believe that their CEO's deliver value to justify the high
salaries, yet seldom do I hear similar consideration
for the very under-valued Managing Partner.
Even the smallest of law firms are multi-million dollar
businesses with complexities that would challenge
the most seasoned executive. Yet partners begrudge
paying anything but the most modest stipend to their
CEO. In fact, most Managing Partners take an income
hit by devoting hours to management rather than the
more valued billable client hours.
Some firms may have excellent administrative support
staff but managing a law firm is beyond day-to-day
operations. Contemporary management thinking is
that the role of the Managing Partner is 80%
leadership and 20% management - and hopefully 0%
administration. The safer route - and the expected
route - is to be immersed in administration. This
style leads to a law firm performing below its
potential. What is required is a bold and confident
approach.
During compensation engagements, we are
beginning to find there is growing recognition of the
value of management and leadership.
Compensation, however, continues to be modest. As
a result, most management is unexceptional since
the principle that "you get what you pay for" prevails.
One creative suggestion is to pay the Managing
Partner a specified percentage of the average of the
top three income earners in the firm. The theory is
that effective management that supports and grows
the top earners will have a trickle down effect
throughout the firm. It seems to be an effective
measure of the success of the Managing Partner.
David Maister, a leading thinker in law firm
management, provides an insightful expression to
drive home the issue: "Billable hours are your
income; non-billable hours are your future."
Robert Hardie, Managing Director
Management Counsel Group
phone:
(416) 402-0759