Jeannie Davis is a speaker, trainer and award-winning author of Beyond "Hello."
Jeannie is an authority on telephone communication for great customer service and has trained thousands of individuals to maximize the profit- and image-building power of their #1 business communication tool. She is an experienced and entertaining presenter on values that drive customer service excellence. She is also the contributing author in Real World Customer Service Strategies That Work. Jeannie's respected affiliation with Fortune 500 companies and national associations is a testament that he keynotes and seminars are beneficial to organizations throughout the country. She is a 20-year veteran of U.S. West (now Qwest Communications), where she regaled and educated audiences on becoming aware of how behavior and attitude affect the bottom line of every business, large and small.
  
Jeannie recently presented to the Rocky Mountain MSDC in her unique way with a provocative topic: "If We're So Good - How Come We Ain't Better?" Another of her thought-provoking topics include "You Seem to Have Mistaken Me for Someone Who Cares!" In her witty and winning manner, Jeannie teaches her rapt audiences about meeting the challenge of managing attitude and painting a positive self-portrait while communicating with others over the telephone. She demonstrates with vivid illustrations how we unintentionally solicit negative responses or reactions that get in the way of effective customer interaction.

Now Hear This, Inc. is a Minority Business Enterprise as certified by the Rocky Mountain MSDC. Jeannie Davis is an active member of the Minority Business Enterprise Input Committee.