At Today's Leadership Coaching, we specialize in
helping attorneys generate more revenues and find
new clients fast. This year alone we will coach and
train partners and associates at more than 2,500
firms. One of the things we are most frequently
asked is: "How do I find more clients?"
The answer to this question is deceptively simple,
yet amazingly complex to resolve. Over the next
several issues we will provide solid answers, specific
strategies, and practical tips to help you apply
cutting-edge business development techniques to
your leg@l practice.
Here's our promise to you: Give us 5 minutes
of your time once a month and we will help you
revolutionize your practice by giving you insider tips
and techniques that have been tried and tested by
thousands of attorneys in dozens of practice areas
at various stages of their career.
In this issue we will tackle the topic of referrals. We
all know that referrals are the best way of finding
new clients, but there are 4 common myths we would
like to dispel about referrals:
1. Clients are the best source of referrals.
This surprises a lot of attorneys when I tell them this
is a myth. Clients are simply the most obvious source
of referrals, not the best source. There are simply
too many variables you cannot control when trying
to get more referrals from clients: Do they know all
the different services you offer? Can they accurately
explain who your ideal target market is? Will they
remember you when they meet someone who needs
your services? Did they just receive a large bill from
you? Every firm should have a client education plan
that positions your firm, explains what you offer and
keeps your current clients informed as to what's
going on in your firm (we will show you how to do
this in a future issue), but most attorneys find
referrals from current clients happens haphazardly,
not consistently.
2. Most referrals come from other attorneys.
According to industry research, 25% of an
established attorneys practice comes from referrals
from other attorneys, so logically about 75% of your
clients will come from other sources (this may vary
greatly by practice area). A good tip is to set up an
easy tracking system as part of your client intake file
and then review on a quarterly basis where those
leads
came from.