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Greetings!
It is our pleasure to extend a warm Endo-Systems welcome to you. You are reading our first company newsletter produced to keep you informed and up-to-date. The letter is published for you, our customer and we encourage you to send in your own updates, results and questions.
Endo-Systems, LLC, was founded in 2007 by Robert Babik and Tristan Mooney. Robert, the former Technical Director of LPG, an employee of 12 years, and Tristan, a Senior Technician and employee of 5 years decided to take on a new venture. The goal of Endo-Systems is to create a completely independent company not affiliated with LPG. Our foundation is based around integrity, honesty, and exceptional customer service. Our expertise and experience, as well as our customers requests, has formed Endo-Systems into what you see today.
We look forward to serving you with our vast stock of parts, products, supplies, and consumable items, as well as our extensive network of professionals. Endo-Systems offers a new outlook on servicing, repair, and equipment sales. We will never force you to sign a commitment contract or license agreement.
Please Note: As this is the first issued newsletter we wanted to inform you that you will receive another in September, 2011. From September 2011 the newsletters will proceed bi-monthly. |
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New Product.....the Cyto-Body | |
Cyto-Body was designed with you and your customer in mind so that the spa experience can be taken home with continued stunning cellulite reduction results. A hand held body massager along with two scientifically formulated serums are used together to stimulate circulation, improve skins texture and tone as well as many other added benefits. Cyto-Body compliments any cellulite reduction procedure. It also adds an additional means of revenue to your business. Customers claim that the product is sexy, fun and easy to use!
 | | CytoBody |
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Body Care.....That'so | |
 That'so is an Italian beauty care line that offers products for the face and body. The product is new to the US market but it has been an exclusive line in Europe for years. That'so is truly unique as it offers an array of professional products and equipment as well as products for you to sell retail. The product line consists of creams and sprays for cellulite reduction, collagen production, facial rejuvination, anti-aging, and sunless tanning.
The professional equipment offers many options for sunless tanning, cellulite reduction, collagen production, inch loss, and body contouring. The true advantage to this type of equipment is that most of the treatments are performed without you having to conduct them. Unsupervised sessions leave you with more time to tend to other clients or other productive business activity. That'so products offer the health benefits and ease of use while giving the natural glow of tanned skin with a blend of elements to improve the skins appearance. The That'so product line will cover your customer from head to toe with facial and body products that brighten, tighten and bring the skin back to it's youthful brilliance.
Follow the link to our website and read more about these innovative beauty products Link to that'so. Then, contact us and request to become a retailer. Expand your business, increase profits, and add to your services while increasing your bottom line. |
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The Founders Desk | |
Dear Endo-Systems Customers,
I want to extend a sincere thank you for making this past year such a success. In speaking with many of you I see that business is increasing all over the country as your clients are wanting to refresh their appearance. You deserve a pat on the back for your dedication and commitment to your customers. It is because of your beliefs, knowledge, and professionalism you have succeeded. Endo-Systems has also seen great growth and many improvements thanks to your support, suggestions and continued business.
I also wanted to address a recent letter issued by the current US
distributor of LPG products, Daniele Henkel, Inc. The aforementioned letter has raised many questions and concerns. The distributor is stating they will no longer offer repair or parts for the CELLU M6 IP/ST come December 31, 2012.
We would like for you to know and to be reassured that Endo-Systems will continue to offer you support, parts and service for the CELLU M6 IP/ST equipment beyond December 2012.
We are able to continue the support by acquiring parts directly from the part manufacturers. Contrary to what others want you to believe most of the parts for your equipment are NOT manufactured by LPG. They are manufactured by several other companies completely independent of LPG. Therefore, we do not foresee a problem with part availability beyond December 31, 2012. If you have any further questions or concerns, please feel free to contact me and I will be happy to assist you.
Sincerely,
Tristan Mooney
Co-Founder |
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Tech Tip | |
The following tip is a simple way to resolve the disconnection error that customers face with the treatment heads and rollers.
We receive many calls about the treatment head rollers not rolling or the rollers stop rolling intermittently during treatment. The issue usually results in a symbol that shows the module has become disconnected although the module is in fact connected.
The solution is simple:
Remove the head from the module and clean the gold contacts on your module with a pencil eraser. By rubbing the small square gold contacts with your eraser you remove surface impurities and oxidation. You can also carefully and gently clean the pins that are attached on the handheld head with the eraser too.
Please take note that above mentioned contacts were GOLD. If your contacts are silver colored they have been improperly repaired with a solder. The issue is fixed temporarily however, this will severely shorten the life of the module and the pins attached to the handheld treatment head. Also check to see if your contacts have indentations as this usually causes intermittent roller issues. Please contact us for a scheduled repair if your contacts are silver. You may also want to contact us if the cleaning process does not entirely help your issue or if cleaning becomes frequent.
DO NOT buy a new module for $1200.00+, we can repair your modules for only $173.00 each.
Please also consider that the module is only half of the connection system, you may have issues with the pins on the head. We can also replace the pins. Of course we warranty all of our repairs and it includes shipping, parts, labor, and travel assuring you never have to come out of pocket to fix a warranty issue.
If you need help with this tip or any other technical issue please contact us at 866.374.9401 and we will be happy to get your equipment back up and running.
WE OFFER SAME DAY REPAIRS AS PART OF
OUR STANDARD SERVICE. |
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Our goal is to provide you with consistent service. Your feedback and comments are valuable to our growth and are always welcome. Endo-Systems focuses on using the information you provide to make continued improvements in the way we serve you. We look forward to doing business with you soon. |
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