June 2011                         


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Restaurant Spotlight



More often than not, when you envision a quick-service concept with a menu decorated of burgers, hot dogs, and french fries, your first thought is not that of a green, health-driven eatery. PICK-QUICK, however, strives to set itself apart from their fast-food counterparts and prides themselves in creating food which is both high in flavor and quality--while lessening their carbon footprint.  


In 1949, PICK-QUICK first established itself in the Fife area of Seattle, featuring grilled hamburgers, fresh milk shakes, and in-house, hand-cut french fries to the locals through their popular Drive In. While a lot has changed over the last 61 years in the way of ownership, additions to the menu, and the expansion to two locations in the Seattle region, the conscious concept has continued to maintain the true heart of the establishment; quality food from local purveyors, amazing service from well-qualified workers, and the engagement in sustainable everyday practices. And succeed they did, as USA Today named the infamous PICK-QUICK Fife location the best burger joint in Washington in 2010.    


While discussing the concept with Gerard Centioli, ICON LLC's President and CEO as well as partner with the Burgi and Nelson family on the 2nd PICK-QUICK location in Auburn, Centioli stated that the biggest evolution in the company came when they decided to "make a return to the roots." He went on to explain that they wanted to simplify their processes and utilize the same recipe which had made this institution so popular many years ago. This is exemplified through their Eco-conscious practices such as rainwater harvesting, LEED building design and practices, and choosing local, natural ingredients from nearby farms. Their beef is  all natural and never frozen, and their infamous milkshakes and soft serve are made from 100% natural dairy products.The 400 pounds of renowned french fries served daily are also all natural and sourced from local Seattle farms.     


So whether its Fife or the Auburn area that you more closely reside, the neon PICK-QUICK sign is sure to greet you! The iconic Fife location is open Monday through Saturday 10 a.m. to 8 p.m. and Sunday 10 a.m. to 6 p.m. The new Auburn establishment is open Monday through Thursday, 10:30 a.m. - 10 p.m. and Friday and Saturday, 10:30 a.m. - 11 p.m..   


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A note from our                                                 Director of Accounting


The federal income tax is a pay-as-you-go tax. For employees, the employer generally withholds income tax from pay. The IRS maintains this system because, just like any entity or individual, the IRS wishes to maintain steady cash flows.

The amount of income tax withheld from pay depends on two things, the amount earned and the information provided on Form W-4, such as an employee's marital status and number of allowances. Form W-4 is a tool designed to determine the appropriate amount of income tax to withhold from the employee's wages each pay period such that neither a refund nor a tax liability will remain at year end.

Vine Solutions calculates withholding taxes based on earnings in each paycheck. This methodology assumes that the same amount in each paycheck will be earned for an entire year. Should an employee receive additional or irregular compensation through bonuses, for example, this will result in the additional or irregular compensation being treated as a regular paycheck that will be earned each period for an entire year.

Vine Solutions does not provide assistance nor offer suggestions to employees regarding the completion of the Form W-4 as the decisions made therein will affect the employee's personal tax liability at year end. Should you have any questions regarding withholdings in general, please feel free to contact your client manager.  


Client Bank Reconciliation Reports

The bank reconciliation process is a control that reconciles the bank's records with your general ledger. The primary purpose of this process is to verify that cash transactions are accounted for and to identify errors or unauthorized withdrawals. As restaurants are cash-based, this process is a vital tool used in safeguarding assets. To that end, you should receive the standard bank reconciliation report on a monthly basis for review within 30 days of the end of the period. Should you require assistance in understanding the significance of the bank reconciliation process or the results provided in the report, please feel free to discuss this with your client manager. As we do not complete the bank reconciliation process for a period of time subsequent to the end of the period, we suggest you implement a "best practice" policy and procedure of reviewing and reconciling bank deposits to sales reports on a daily basis.  If you would like assistance in implementing policies and procedures for daily deposit reconciliations, please contact your client manager.


Tips and Tricks 

Did you know there is more than one way to search for and view guest checks in Vine Online?  Within the Key Info module there is a "Sales Association" tool and a "Check Explorer" tool.  Both pages will generate a table of guest checks based on the given search criteria.  From the table of checks you can drill down and view a specific check.


The Sales Association tool allows you to search for checks by week or specific day(s) within a week.  You have several metric options to choose from including comp, promo, tender, void, etc.  So, for example, if you want to isolate all checks for a particular week with the Comp "Birthday" you would specify:


Comp:  Birthday

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In this case you can also filter results by both Employee & Manager who performed the Comp.  You can choose "All" or select specific individuals from the drop down list.

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The Check Explorer tool allows you to search for checks with a custom date range by entering your preferred start and end dates.  It also allows you to search by # of guests and menu item.  You have additional filters for Day Part and Revenue Center as well.


If you would like to save, print or export guest checks, you may do so with the Guest Check Reproduction report.  This can be found within the Reports module under

Sales >> Other Reports.  If you have a specific check number, enter this in the Check Number Filter to reproduce that specific check.  In step 4 select a format option from the drop down menu.  For example you can select PDF if you wish to save or print an image of the check, or Excel if you wish to export the check data to an Excel file.  

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If you have any questions about searching and reproducing guest checks, contact your client manager.  You may also refer to Nathan Hobson (nhobson@vinesolutions.com) or Jossi Caro (jcaro@vinesolutions.com) with questions regarding Vine Online.


HR Corner

As with most HR Audits we perform, there are always areas where even the most well-informed restaurants fall short. While these oversights can seem minimal and insignificant, they can more often than not, result in extremely costly violations if not rectified. Below details the top 3 infringements we see when performing audits for our clients. If you have any questions or would like us to review your restaurant's compliance, please call Paula Brannon at ext. 122 or email her at pbrannon@vinesolutions.com  


Improper I-9 record keeping

         Undocumented workers could result in fines from $250 to $5,500 per worker depending on the prior history of violation.

         Each mistake or missing item on a form can result in a $100 penalty up to $1000 for each form.

          A missing form would automatically be assessed at $1000.

         ICE (Immigration and Customs Enforcement) can issue fines for poor record keeping as they see fit.  (Recently fined a large retail firm 1 million dollars for poor HR record keeping practices)


Wage and Hour

Mis-Classification of Jobs:  Exempt vs Non-Exempt

    Mis-classification of jobs could result in back pay for overtime, missed meal period penalties, and missed breaks.  Look back period of 3 years.


Meal and Break Violations

    For each workday you fail to provide an employee a rest break and/or meal break as required, you owe the employee one additional hour of pay at the employee's regular rate. (3 Year Statute of Limitations).

    Possible Class Action Law suit


Final Payment of Wages: Final wages are due immediately upon terminations that are involuntary, or where more than 72 hours notice was given.  If less than 72 hours notice is given, wages are due within 72 hours of termination.

    Waiting time penalty. The penalty is measured at the employee's daily rate of pay and is calculated by multiplying the daily wage by the number of days that the employee was not paid, up to a maximum of 30 days.


Workplace Safety

Absence of an Injury and Illness Prevention Program (IIPP)

    The absence of an Injury and Illness Prevention Program (IIPP) ranks among the most frequent Cal/OSHA (California Occupational Safety and Health Administration) citations against businesses. Fines for the failure to have an IIPP are upwards to $7,000

 200 Tamal Plaza,  Corte Madera, Ca 94925 / 106 W. Channel Road, Los Angeles, Ca