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Spring 2010

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A Few Words from Jesse

Jesse Freese
jesse frame

Dear Fissure friends,


I recently read the book "The Drunkard's Walk, How Randomness Rules Our Lives", By Leonard Mlodinow. In the book, Mlodinow introduces many real-life situations and then talks about the odds or probability of the potential results. He actually gives a great history of the development of mathematics and how much of it was driven by studying and trying to understand and predict games of chance (gambling). It's a very good book on randomness and statistics; topics I didn't do so well in while in college. My challenge in learning probability and statistics was "seeing" how to apply what I was learning to real life. Making it applicable is something Mlodinow does very well in his book through relevant stories and examples.

As a project manager or team member, it is important to have a good understanding of statistics and probabilities to do a good job of project estimation and risk management, but that is not what I want to talk about here. We have workshops for that. 20th Anniversay RGB To read full article, click here

Get to know Sandy Haydon in our continuing feature in the newsletter to introduce our instructors (guides) to our readers. The article will give you a firsthand look at their work, teaching and life experiences, and how they came to be Fissure guides. I think you will enjoy their stories and getting to know how they came to be so passionate about helping others learn and develop.

In his article, "Agile Parenting", Geof Lory is asking for input from readers and to develop an Agile Parenting Manifesto. If you're familiar with the Agile Manifesto you may already be thinking about principles that can apply to parenting. For those who aren't familiar with the Agile Manifesto read Geof's article for more information on its principles or contact Geof (geof_lory@fissure.com) for contributions to Agile Parenting.

Our upcoming public workshops and webinars can be found on our website (http://www.fissure.com/workshop_registration.cfm) - our computer simulation powered workshops the most effective and fun way to learn AND EARN PDUs. Make sure you also check out what's happening at Fissure (Fissure News).

Thanks for reading and let's make this decade a positive one,

Jesse Freese
Jesse  signature
Fissure, President

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AgileGeof
PROJECT PARENTHOOD
Agile Parenting
by Geof Lory, PMP
 
Geof Lory
Geof-Frame
As a writer, speaker, trainer and practitioner of project management, I make it a point to read daily on the subject. I have my backlog of five to ten books, all threatening to be read, as well as a number of articles, white papers and web pages on leadership, teaming, process and personal development. I enjoy the variety of thought and perspective each data-byte brings. It is one way I attempt to stay fresh and continue to develop my craft.

Over the past several years, there has been an increasing emphasis on a diversion from the traditional approaches to project management in favor of something less rigid and more adaptive. This continues while membership in PMI and PMP®certification are at an all time high. This divergence has caused me to think about the underlying impetus for pushing the ends of the spectrum of project management.

On the one hand is the traditional plan and control mindset that encourages process and seeks to measure against preconceived or committed expectations. On the other hand is the more facilitative approach: document "what is" and realign as necessary, and if you can't, reestablish expectations. And of course, like any good ice cream shop, there are at least 31 flavors in between.

To read full article, click here

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FissureGuideFissure Guide:

Sandy Haydon
Sandy Haydon
SandyH
I have now reached that season in life that many people dream about ... retirement from corporate life. Yes, I'm loving it.
 
I started my career in 1968 upon graduating from Winona State and immediately joining IBM in Rochester. The next 40 years brought many changes in the computer industry, at IBM, and in my life. I had a variety of roles in operating systems development, including programmer, line manager, and project manager on the IBM Rochester family of mid-range systems (System/3, System/38, AS/400, iSeries, System i). My last 8 years were the most satisfying as I managed several key programs that supported ISVs (Independent Software Vendors) that deliver industry applications that ran on the IBM mid-range systems.

In the late '90's, IBM became a big proponent of PMI (Project Management Institute) certified project managers and made a large investment in establishing it as a profession. After a careful assessment of my strengths (planning, organizing, coordinating, and working with others), this new career path was an excellent fit for me. I proceeded to earn my PMP certification in 1998 and a Masters in Management in 2001. IBM uses the PMP certification as the basis for its own highly respected certification program. After managing several large ISV projects and meeting other stringent requirements, I became an IBM Certified Senior Project Manager in 2004.
 
As my 40th anniversary started approaching and I had thoughts of retirement, I knew that I needed something else to move unto. Several years earlier, through a PMI Minnesota Outreach event held in Rochester, I met another Fissure Guide. This led me to contact Fissure to explore using my project management experience in helping others to develop their skills in managing projects. After several meetings, playing with the simulation software and seeing their teaching materials and approach, I was convinced that I wanted to be part of this team. I have found being a guide and meeting people from other industries to be rewarding and just plain fun.
 
Retirement has provided me with several opportunities to serve others: First, as a board member for the Rochester A Better Chance Foundation. It is a non-profit that provides high potential, inner-city, minority high school students with an opportunity to live in Rochester and receive an excellent education and a "better chance" to succeed in life. As part of my board role, I chair the committee responsible for maintaining the 100+ year old house used to house the students. Last summer, I led over 100 volunteers to make important improvements. Second, I lead the women's mentoring program at my church.

 
Retirement also needs to provide fun. Along with spending time with my two grown children and enjoying traveling, gardening, and sewing, I discovered ballroom dancing; this has become my "fun time" passion. Last year, I competed in several local and regional competitions; plans for this year include a national competition. 
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NewsFissure News
April 2010

The MinneIIBA MNapolis Saint Paul Chapter of the International Institute of Business Analysis (IIBA) is holding its first annual Professional Development Day on April 28th at the University of Minnesota's Continuing Education building on its St. Paul Campus. Fissure guide John Kaman will be presenting "Using Emotional Intelligence to Gather Better Business Requirements". Admission is unbelievably reasonable so please check it out at http://iibamsp.org/Events/pdd/pddeventpage.html. Fissure is a premier sponsor of the Twin Cities Chapter and an Endorsed Education Provider for the IIBA.

FAAFissure is nearing the end of a lengthy process to become certified for the Workforce Investment Act Funds. After we are certified unemployed workers can apply for funds to cover the cost of Fissure workshops. Both the Fissure PMI PMP Certification Track and the Fissure IIBA CBAP Track will be eligible for funding. We will let you know when the funds are in place.


Knowledge Peak known for its excellence in training and consulting will now be promoting Fissure's on-site and public workshops to their clients. Knowledge Peak has been in business since 2002. Specializing in ITIL®, .Security, Organizational Change, Microsoft, Oracle, Unix, Linux, .NET and JAVA.

 
ArmChairLooking to add to your knowledge base? Check out our list of upcoming webinars! They range from subject overviews to deep dives in specific areas of business analysis, project management, leadership and change management. The webinars range from one hour to two hours in duration. Specific topics, dates and times are listed on the bottom of our home page.  More detailed descriptions and registration can be found on our registration page.


PMI WI logoJesse Freese will be presenting at the PMI Northeast Wisconsin Chapter Professional Development Days on May 25th in Green Bay, WI.  His topic will be "Change Management - Leading People Through the Transition".

 
We would like to congratulate Julie Freese on attaining her Masters in Counselor Education from the University of South Carolina. Julie is currently submitting her resume to schools in several metropolitan areas. She is looking forward to working with K-12 school students and helping to make a difference in their lives. Her graduation in May will be attended by her proud supporters and full time cheerleaders Jesse and Sue Freese.
 

A Few Words from JesseJesse

Jesse Freese
jesse frame
Dear Fissure Friends,

I recently read the book "The Drunkard's Walk, How Randomness Rules Our Lives", By Leonard Mlodinow. In the book, Mlodinow introduces many real-life situations and then talks about the odds or probability of the potential results. He actually gives a great history of the development of mathematics and how much of it was driven by studying and trying to understand and predict games of chance (gambling). It's a very good book on randomness and statistics; topics I didn't do so well in while in college. My challenge in learning probability and statistics was "seeing" how to apply what I was learning to real life. Making it applicable is something Mlodinow does very well in his book through relevant stories and examples.

As a project manager or team member, it is important to have a good understanding of statistics and probabilities to do a good job of project estimation and risk management, but that is not what I want to talk about here. We have workshops for that. 20th Anniversay RGB

For me, one of the more eye opening topics in the book had to do with distributions. How, over time, very good and very bad results can be explained by the mere fact that most situations have so many unpredictable and uncontrolled factors that a wide range of results is inevitable. I know you're thinking this is a pretty basic concept for an instructor of project estimation and risk management, and it is. The eye opening part for me was his contention that extraordinary results can be expected over time, and that the person who got those results was, for the lack of a better description, just lucky. One of his examples was the 61 homeruns Roger Maris hit to break Babe Ruth's record. In his analysis of hitters and homeruns over the relevant time span he determined, based on probabilities, that it was reasonable to assume someone would break Babe's record. He also points out that Maris never came close to 61 homeruns before or after his record breaking season. In another example he talks about a stock broker who has had an unbelievable good streak of beating the average market return. He explains the streak and how that performance still falls within the expected distribution of performance for all stock brokers over the time period. This broker just happened to be the one who was lucky enough to be on the "tail of the distribution" of all stockbroker results!


Just a lucky streak for both Maris and the broker? That is where I struggled with his conclusions and I'm sure many of you are already thinking about writing me to explain both Maris's season and the broker's streak. Please send your rebuttals to Mlodinow, not me. Where he really struck close to home was his question of the practice of replacing the successful coach or leader after a few losing years or seasons. He questions the current wisdom that they have lost their "touch" and proposes that it was just the many other factors that lined up against the leader to give them a losing season or year, or two, or three. In reading Mlodinow's book I had the impression that he was underestimating the influence of the leader in comparison to all the other factors that can influence results. Now as a sports fan, student of leadership, trainer of leadership, and a small company leader myself, this caused me to spend some time contemplating the question: How much influence does a leader have on the results of their organization? After thinking about my own experiences and knowledge of many leaders, I respectfully disagree with Mlodinow and would be willing to bet that most leaders don't realize just how much influence (good and bad) they really do have on their people and organization. I agree that the yearly results will vary greatly independent of the leader, and some factors like our current economic downturn can have a huge impact on an organization's results, but I think Mlodinow would agree that each leader can have vastly different "measures of central tendency". Measures of central tendency is a statistical term meaning the results of a process will group around a center point of the complete distribution of the results. Below is an example of a distribution where the center is pretty obvious.

MlodinowGraph

Relating this to leadership, good leaders will get better results than bad leaders most of the time over the same time period. But as Mlodinow pointed out in his book even very good leaders can have a bad result, while very bad leaders can have a very good result. Many of you know Mike Wold, one of our leadership instructors. What you probably don't know is that while working for a major computer company, Mike was nominated for a very prestigious leadership award given each year to the manager in the company who represented the very best in leadership. Mike was and is an excellent leader and during his time at this company he was usually very successful in managing his projects, but there was one project in particular that no matter how hard he managed and how well he led, it did not turn out well. Why was Mike unsuccessful on this project? Was it his turn to be on the wrong "tail" of the distribution or did Mike lose his "touch". If he were a coach would he or should he have been fired?


So is the answer to be good or to be lucky?  Mlodinow talks about perseverance as an important key to success. But I like the Roman philosopher, Seneca's answer: "Luck is a crossroad where preparation and opportunity meet". So I'm going to keep working on my own leadership skills (preparing) and keep trying new things and try to create my own luck. I encourage you all to do the same, because it can't hurt to have better leaders leading our projects, teams, groups, and organizations. Together, maybe we can push that central tendency on leadership to the good side of the distribution.

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PROJECT PARENTHOOD
Agile Parenting
by Geof Lory, PMP
 
Geof-FrameAs a writer, speaker, trainer and practitioner of project management, I make it a point to read daily on the subject. I have my backlog of five to ten books, all threatening to be read, as well as a number of articles, white papers and web pages on leadership, teaming, process and personal development. I enjoy the variety of thought and perspective each data-byte brings. It is one way I attempt to stay fresh and continue to develop my craft.

Over the past several years, there has been an increasing emphasis on a diversion from the traditional approaches to project management in favor of something less rigid and more adaptive. This continues while membership in PMI and PMP®certification are at an all time high. This divergence has caused me to think about the underlying impetus for pushing the ends of the spectrum of project management.
GeofAgile
On the one hand is the traditional plan and control mindset that encourages process and seeks to measure against preconceived or committed expectations. On the other hand is the more facilitative approach: document "what is" and realign as necessary, and if you can't, reestablish expectations. And of course, like any good ice cream shop, there are at least 31 flavors in between.

I'm not going to advocate one approach over the other because I believe that each has its place depending on the project characteristics. I also feel that understanding both ends of the spectrum provides the flexibility to choose the approach that best fits your project. After all-as I have said many times in my articles-the goal of a project manager is to maximize the productivity of the project resources. Employing the proper project management approach is one key way to do that.

Since I write not only about project management but also about parenting, I can't help but see the similarities between the spectrum of project management approaches and those of parenting. I have seen both ends and even employed both extremes, as well as most of the flavors in between. It seems each situation is like a separate project, with its own unique characteristics and commensurate need for structure. Certainly every child is unique and therefore deserves at least the conscious consideration of just how much rigidity and structure is necessary or warranted.

The key seems to be that, in order to choose the best approach for the situation, not only do you have to know, understand and be proficient at all levels, but also be open to considering the alternative approaches rather than defaulting to a prescribed or personally comfortable modus operandi. This sounds like a lot of work-the work of a craftsman who loves his craft.

I was using this analogy with a software development team I was working with a few weeks ago when one of the team members posed this question: "In project management terms, how would you describe your parenting style?" Being someone who does not like to be labeled, I was at first reluctant to respond and end up boxed into a corner of prescribed parental behavior. But before I could start my tap dance around it, I blurted out, "I would be an Agile Parent."

Knowing that several of them were pretty familiar with the principles behind the Agile Manifesto especially as it relates to software development, I started to rattle off some of the principles, paraphrased for parenting. More specifically, they are Agile Project Management principles, as set out in the  Declaration of Interdependence from the Agile Project Leadership Network.

With all due respect to the pundits in this field-people like Jim Highsmith, Robert Wysocki and fellow ProjectConnections featured columnist Doug DeCarlo-I beg your tolerance as I take a few liberties with your genius.

The first principle that came to mind was, "Be Situationally Specific." One size does not fit all. What works for one daughter is not necessarily appropriate for the other. What works at one age may not get the desired result when they are older. Different situations require different approaches. Recognize it, and be consciously prepared to alter your methods to get the desired results.

The second one was, "Choose people over things, values over tasks." Task management may work when children are young and unable to make many of their own decisions, but maintaining that approach encourages a prolonged dependence that stunts their growth. Building values in children frees them to make their own decisions and own the consequences.

Not every principle that guides me as a parent is directly relative to a defined Agile software or project management principle, but the conversation got me thinking. Why not an Agile Parenting Manifesto, a list of core principles for parenting?

They would not be earth shattering, and in fact would mostly be a lot of common sense. But then again, most of the stuff you read about Agile Methods is a lot of common sense. Unfortunately, just like Agile practices, good parenting may be common sense but it is not always common practice.

So, I decided to reach out and collaborate with Doug DeCarlo, author of several books, most recently eXtreme Project Management to create an Agile Parenting Manifesto. Doug has graciously agreed to offer up his experience in leadership and I'll propose cross-applications to parenting. Although I am far from an expert in the field of parenting-and can always learn more about project management-collaborating with Doug will provide rich material for several articles, while I get to work with someone I admire. The learning opportunity is just too good to pass up, for all of us.

Over the years, I have been fortunate to receive many responses from people all over the world with personal stories and great ideas from their project management and parenting experiences. Therefore, in the true spirit of collaboration, and attempting to practice some principles of virtual teaming, I invite your ideas for the Agile Parenting Manifesto. I will act as the scribe and we will create something together. And maybe somewhere along this path we will all learn something. Because in spite of what my daughters believe (mostly because I have promoted it), parents don't really know everything.


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