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March 2012
In this issue: |
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My Data, Your Phone? |
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Managed Services Provider |
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Creating Better Documents |
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BYOD, Are You Prepared? |
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Sum and Average |
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Exploding Digital Universe |
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Poll of the Month |
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Ask a Nerd |
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Worth a Click! |
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Quote and Cartoon |
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Now Playing |
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Keyboard Easier to Use |
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Poll of the
Month
What do you know about
technology. . .
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Ask a Nerd
Send your IT questions to
Ask a Nerd. We'll answer as
quickly and accurately as possible.
Questions and answers that have
general appeal may be published in
upcoming editions of “The Help
Desk”.
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Worth a
Click!
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Anyone who
has lost track of time when using a computer knows
the propensity to dream, the urge to make dreams
come true and the tendency to miss lunch.
~ Tim Berners-Lee
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My Data, Your Phone?
May companies have
what would politely be called a loose policy regarding
mobile devices connecting to their network. A popular term
is BYOD, which stands for Bring Your Own Device. Employees
supplying their own mobile devices is a great idea, right?
The employer doesn't have to purchase more phones and
accounts, the employee gets to use what they like, everyone
wins! Maybe. From the employee perspective, depending upon
how your company sets these devices up, you may have just
given your employer the ability to completely wipe your
device of all data, corporate and personal. A pretty
commonly enforced policy is to automatically wipe a mobile
device after a certain number of unsuccessful attempts at
putting in your pin code. So when your eight year old picks
up your phone to play angry birds and guesses wrong a few
times. . . ZAP! You now have an expensive brick that needs to be
set back up, without the data that was previously on it. Did
you know that by using your personal phone on the corporate
network, you may be subject to a discovery request if your
company becomes involved in litigation?
Read
more
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Why You
Need a Managed Services Provider
Information
technology (IT) systems are expected to meet high standards
of operation, while offering 24/7 availability, security,
and performance. In today's environment, you have to keep
pace with the constant changes in IT, performance demands,
and pressure to deliver competitive IT functionality. To
meet these challenges, many organizations consider
outsourcing their IT activities to be an attractive option.
What is a
Managed Services Provider?
Read more
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12 tips for creating better documents,
Part 1
Reprinted with permission from Microsoft at Home
by
Stephanie Krieger
You want great documents that make an impact--and you've got less
time than ever to get them done. If that sounds familiar, you've
come to the right place. Microsoft Office offers many features for
creating impressive documents. But with so many choices, it can be
hard to know where to begin.
This article will help you make the best choices for your documents.
Read more |
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BYOD, Are You
Prepared?
Questions You Should Ask.
by Jack Safrit, CEO of Axxys Technologies
 No,
I'm not talking about having a party but rather one of the hottest
topics in technology today. Bring Your Own Device (BYOD) is becoming
an absolute factor in almost every business today. Your employees,
vendors, and guests all probably bring some type of personal
communication device or their own notebooks to your workplace every
day. Many employees are using their own devices to connect to your
business networks, if for nothing more than the receipt of your
corporate email. So why is BYOD a hot topic?
Read more |
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Simple formulas in Excel: SUM and AVERAGE
 Excel
can be a powerful tool for your business, but it can also be
daunting with its formulas, charts, and formatting. This
month we'll take a look at two simple but very useful
formulas, and how to make them work for you.
Read more
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Are You Prepared for
the Exploding
'Digital Universe'?
used with the permission from Symantec
 "A perpetual tsunami."
That's how IDC describes
the current growth of digital information throughout the world.¹
It may be an
understatement.
Read more
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When you sign up for the Infinity
LifeCycle program, you acquire a virtual IT department to handle
your technology issues. From 24x7 monitoring, to help desk, to
behind the scenes problem remediation, day to day technology
issues are just handled for a fixed monthly fee. You also gain
access to the LifeCycle support portal. By logging into the
portal you have the ability to create new service tickets and
update and review old tickets that you've created. If you are a
LifeCycle Administrator for your company, you can also view and
update the tickets created by other staff, and review invoices.
If you don't have access to the portal now, or are not sure how
to get to it, please contact the help desk at 629-2233 and
they'll be happy to walk you through it!
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5 ways to make your
keyboard easier to use
used with permission from Microsoft at Home
How to use a keyboard
might seem academic, but there's more to typing than just tapping
the keys. For most people, the keyboard is the primary computer
input and control device--that's why it's important to leverage the
features and shortcuts that keyboards offer. Read on for tips to
maximize ease of use, comfort, and efficiency.
1. Get to know your keyboard
Whether your keyboard is just out of the box or it has seen years of
use, it may have features you don't know about. Take a moment to
review the literature that came with your keyboard, visit the
manufacturer's product website, and familiarize yourself with the
layout of the keys.
Read more
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newsletter.
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