January 2010
In this issue:

Welcome
Flying with Cell Phones
Locate Address with Contact Maps
Ensure IT Resilience
Ten Security Recommendations
Establish a Privacy Policy
PowerPoint Dos and Don'ts
Customer Profile
Interesting Web Sites
How Are We Doing?
Ask a Nerd
Quote & Cartoon
   

Customer Profile

America’s Second Harvest of Coastal Georgia utilizes food resources to feed hungry people and to build community. Second Harvest serves 21 coastal Georgia counties and provides food assistance for over 130,000 each year. The mission of the food bank is to feed the hungry by distributing nutritious food to nonprofit agencies and at risk elderly and youth, to assist in disaster relief, and work towards long term solutions to hunger and poverty. In 2009, Second Harvest distributed over 7.1 million pounds of food. An average meal weighs 1.28 pounds so we provided over 5,468,750 meals in our 21-county service area this year.


How Are We Doing?

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Ask a Nerd

Do you have a question or concern that's got you stumped? We've got just the solution you need! Send your IT questions to Ask a Nerd.

Question: Sometimes I have an email come into my inbox that I can’t delete. When I try to, it freezes my computer. What should I do?

Click here for answer!


Interesting Web Sites

space.jpl.nasa.gov

www.instructables.com

stats.oecd.org/oecdfactbook

www.dpsinfo.com

www.Bighugelabs.com/colors.php

http://www.eol.org/


Quote of the Month

We would accomplish many more things if we did not think of them as impossible.

~ Vince Lombardi


Just for Laughs



How can we improve
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suggestions, and complaints to TheHelpDesk@SavannahNetworking.com
 
Welcome

Happy New Year! (What now?)

So now it’s 2010. It’s a new year and a new set of opportunities. Oh, we all start out with the standard resolutions: lose weight, stop smoking, start exercising, etc, but never seem to quite get where we need to be, or thought we needed to be. So, how about some resolutions for your business that you might actually keep? Here are a few ideas to get you started. . .

• Resolve to read at least one book a month that will help you in your business
o The E Myth Revisited, M. Gerber
o Getting Things Done, D. Allen
o Strengths Based Leadership, T. Rath
o Mastering the Rockefeller Habits, V. Harnish
• Resolve to pay attention to what your employees tell you about your company
• Resolve to remove technological barriers to success
o Computers that are slow waste staff time
o Phone systems that are poorly designed or implemented annoy customers
o Poor or non-existent Internet usage policies invite wasted time and resources
o Inadequate Internet bandwidth inhibits necessary activities
o Older software often lacks features that will make staff more productive
• Resolve to protect yourself against loss of data or access to data
o Do you have a disaster recovery policy?
o If so, does it cover everything from loss of access to the premises to natural disaster?
o Is your staff familiar with the policy and their role in it?
• Resolve to find one thing in your business keeping it from being what you want it to be,
   just ONE, and fix it!

Here’s to a great 2010 . . .  find a resolution you can live with, and stick to it!

Chuck Brown
CEO


Flying with Cell Phones: 5 Myths
reprinted with permission from the Microsoft Small Business Center

It's difficult to imagine a time when people looked forward to flying on a commercial airline. Yes, even when they were traveling on business. But that was before airline deregulation, when seats still offered ample leg room, plane food was palatable (and free) and fellow passengers actually dressed up for trips. Now all of that is gone, replaced with narrow seats, $7 sandwiches, lots of first-time fliers with loose-fitting clothing worn for the ease of getting past airport security, and soon, cell phones.

I know. Talk about adding insult to injury. The airborne cell phone hasn't become widespread yet, but that hasn't stopped people from speculating about the demise of having civilized conversation from an airplane. I'm not here to do that, mostly because airline travel was never civilized to begin with, at least for those of us who traveled after the 1970s.

Read more


Locate an Address with Contact Maps

Microsoft Office Outlook can do more than just store your contact information. Outlook Contacts has a map feature that can help locate a contact's address for you.

If you have entered a complete address for a person or business in your contact list, it takes only a few clicks to bring up a map for that location. And if you want written directions, that is only another click away.

Read more


Ensure IT Resilience
Creating an IT Infrastructure for Business Continuity

Business continuity is an issue that no organization can afford to ignore. In fact, according to The Definitive Handbook for Business Management, between 60 and 90 percent of companies without a proactive disaster plan find themselves out of business within 24 months of experiencing a major disaster.

Increasingly, IT power and cooling are becoming more important as factors in ensuring business continuity. These 10 steps provide a good start for ensuring the integrity and availability of your IT systems.

Read more


Ten Security Recommendations for SMBs

Small and mid-sized businesses can be the hardest hit by new malicious code, spam, and phishing. Disruptions and down time can be avoided, however, by following the measures outlined in this article.

Introduction

The security landscape is constantly changing, so the threats your business faces today are different from the threats of a year ago – or even six months ago. The latest Symantec Internet Security Threat Report gives an overview of threat activity for the first six months of 2007. Here are a few important trends noted in the Report:

Read more


How to Establish a Privacy Policy

Eye on Circuit BoardImagine that your business has a make-or-break presentation scheduled today with a prospective client. But after arriving at work this morning, you discovered that key files needed for the meeting are corrupt. The culprit: a virus-infected email message that one of your employees forwarded from the Web last night to everyone in the company.

It may sound like every business' worst nightmare. But as the use of communications tools such as email and instant messaging (IM) proliferates, it's a scenario that all businesses must wake up to sooner rather than later. If you're serious about protecting your business' intellectual property and other sensitive information, then you need a comprehensive privacy policy that addresses employee use of email and IM. This article will show you how to implement some privacy policy "best practices."

Read more


Presenting with PowerPoint: 10 dos and don'ts
by Jeff Wuorio
reprinted with permission from Microsoft Small Business Center

Cherie Kerr knows how PowerPoint can be both provocative and persuasive in a business meeting.

She's also aware that precisely the opposite can occur.

"It can be the very best friend you have," says the Santa Ana, Calif., public relations consultant. "But you have to use it right."

Kerr's two-sided view of Microsoft's popular presentation and graphics program mirrors a debate coursing through business and academia. While many embrace the values of PowerPoint as a potent business tool, there are others who contend that it's a drag on effective interaction — that it confuses, distorts and even strangles communication.

But, as Kerr points out, any discussion of PowerPoint's merits and miscues merely illustrates the importance of using the program to best advantage. Here are 10 ways to use PowerPoint to help make your business look brilliant, not brainless.

Read more

 
                                                            
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