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January 2010
In this issue: |
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Welcome |
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Flying with Cell Phones |
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Locate Address with Contact Maps |
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Ensure IT Resilience |
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Ten Security Recommendations |
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Establish a Privacy Policy |
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PowerPoint Dos and Don'ts |
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Customer Profile |
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Interesting Web Sites |
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How Are We Doing? |
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Ask a Nerd |
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Quote & Cartoon |
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Customer Profile

America’s Second Harvest of Coastal Georgia utilizes
food resources to feed hungry people and to build
community. Second Harvest serves 21 coastal Georgia
counties and provides food assistance for over
130,000 each year. The mission of the food bank is
to feed the hungry by distributing nutritious food
to nonprofit agencies and at risk elderly and youth,
to assist in disaster relief, and work towards long
term solutions to hunger and poverty. In 2009,
Second Harvest distributed over 7.1 million pounds
of food. An average meal weighs 1.28 pounds so we
provided over 5,468,750 meals in our 21-county
service area this year.
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How Are
We Doing?
Take the survey and let us know
Click Here!
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Ask a Nerd
Do you have a question or concern that's got you
stumped? We've got just the solution you need! Send
your IT questions to
Ask a Nerd.

Question: Sometimes I have an email come into my
inbox that I can’t delete. When I try to, it freezes
my computer. What should I do?
Click
here for answer!
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Interesting Web Sites
space.jpl.nasa.gov
www.instructables.com
stats.oecd.org/oecdfactbook
www.dpsinfo.com
www.Bighugelabs.com/colors.php
http://www.eol.org/
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Quote of
the Month
We would
accomplish many more things if we did not think of
them as impossible.
~
Vince
Lombardi
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Just for
Laughs

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How
can we improve
"The Help Desk?"
Send your comments,
suggestions, and complaints to
TheHelpDesk@SavannahNetworking.com
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Welcome
Happy New Year! (What now?)
So now
it’s 2010. It’s a new year and a new set of
opportunities. Oh, we all start out with the
standard resolutions: lose weight, stop smoking,
start exercising, etc, but never seem to quite get
where we need to be, or thought we needed to be. So,
how about some resolutions for your business that
you might actually keep? Here are a few ideas to get
you started. . .
• Resolve to read at least one book a
month that will help you in your
business
o The E Myth Revisited, M.
Gerber
o Getting Things Done, D.
Allen
o Strengths Based
Leadership, T. Rath
o Mastering the Rockefeller
Habits, V. Harnish |
• Resolve to pay attention to
what your employees tell you
about your company
• Resolve to remove
technological barriers to
success |
o Computers that are slow
waste staff time
o Phone systems that are
poorly designed or
implemented annoy customers
o Poor or non-existent
Internet usage policies
invite wasted time and
resources
o Inadequate Internet
bandwidth inhibits necessary
activities
o Older software often lacks
features that will make
staff more productive |
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• Resolve to protect yourself
against loss of data or access
to data |
o Do you have a disaster
recovery policy?
o If so, does it cover
everything from loss of
access to the premises to
natural disaster?
o Is your staff familiar
with the policy and their
role in it? |
• Resolve to find one thing in
your business keeping it from
being what you want it to be,
just ONE, and fix it! |
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Here’s
to a great 2010 . . . find a resolution you can live
with, and stick to it!
Chuck
Brown
CEO
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● Flying with Cell Phones: 5
Myths
reprinted with permission from the Microsoft Small Business
Center
It's difficult to
imagine a time when people looked forward to flying on a
commercial airline. Yes, even when they were traveling on
business. But that was before airline deregulation, when
seats still offered ample leg room, plane food was palatable
(and free) and fellow passengers actually dressed up for
trips. Now all of that is gone, replaced with narrow seats,
$7 sandwiches, lots of first-time fliers with loose-fitting
clothing worn for the ease of getting past airport security,
and soon, cell phones.
I know. Talk about
adding insult to injury. The airborne cell phone hasn't
become widespread yet, but that hasn't stopped people from
speculating about the demise of having civilized
conversation from an airplane. I'm not here to do that,
mostly because airline travel was never civilized to begin
with, at least for those of us who traveled after the 1970s.
Read more |
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Locate an
Address with Contact Maps
Microsoft
Office Outlook can do more than just store your contact
information. Outlook Contacts has a map feature that can
help locate a contact's address for you.
If you have
entered a complete address for a person or business in your
contact list, it takes only a few clicks to bring up a map
for that location. And if you want written directions, that
is only another click away.
Read
more |
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Ensure IT Resilience
Creating an IT Infrastructure for Business Continuity
Business continuity is an issue that no organization can
afford to ignore. In fact, according to The Definitive
Handbook for Business Management, between 60 and 90 percent
of companies without a proactive disaster plan find
themselves out of business within 24 months of experiencing
a major disaster.
Increasingly, IT power and cooling are becoming more
important as factors in ensuring business continuity. These
10 steps provide a good start for ensuring the integrity and
availability of your IT systems.
Read
more
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Ten Security Recommendations for SMBs
Small and mid-sized businesses can be the hardest hit by new
malicious code, spam, and phishing. Disruptions and down time
can be avoided, however, by following the measures outlined in
this article.
Introduction
The
security landscape is constantly changing, so the threats your
business faces today are different from the threats of a year
ago – or even six months ago. The latest Symantec Internet
Security Threat Report gives an overview of threat activity for
the first six months of 2007. Here are a few important trends
noted in the Report:
Read more |
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● How
to Establish a Privacy Policy
Imagine that your business has a make-or-break
presentation scheduled today with a prospective client. But after arriving at
work this morning, you discovered that key files needed for the meeting are
corrupt. The culprit: a virus-infected email message that one of your employees
forwarded from the Web last night to everyone in the company.
It may sound like every business' worst
nightmare. But as the use of communications tools such as email and instant
messaging (IM) proliferates, it's a scenario that all businesses must wake up to
sooner rather than later. If you're serious about protecting your business'
intellectual property and other sensitive information, then you need a
comprehensive privacy policy that addresses employee use of email and IM. This
article will show you how to implement some privacy policy "best practices."
Read more
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● Presenting with PowerPoint: 10 dos and
don'ts
by Jeff Wuorio
reprinted with permission from Microsoft Small Business Center
Cherie Kerr knows how
PowerPoint can be both provocative and persuasive in a business meeting.
She's also aware that
precisely the opposite can occur.
"It can be the very best
friend you have," says the Santa Ana, Calif., public relations
consultant. "But you have to use it right."
Kerr's two-sided view of
Microsoft's popular presentation and graphics program mirrors a debate
coursing through business and academia. While many embrace the values of
PowerPoint as a potent business tool, there are others who contend that
it's a drag on effective interaction — that it confuses, distorts and
even strangles communication.
But, as Kerr points out,
any discussion of PowerPoint's merits and miscues merely illustrates the
importance of using the program to best advantage. Here are 10 ways to
use PowerPoint to help make your business look brilliant, not brainless.
Read more |
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