WordDrive Communications
Words in Motion
In service to your voice

October 2010
Nameless, Faceless Readers

If you were to visit my home, you couldn't miss the fact that there are books everywhere, from the basement to the attic.

There are also stacks and stacks of newsletters and papers.

I tend to toss most of my mail unless there are striking pictures. My husband takes time to review everything carefully.  (There is a certain amount of tension here when the stacks start to grow, as you can imagine.)

We're a great illustration of how audiences vary in interest. This presents challenge for every writer: Knowing what your readers care about.

Surveys can be useful. Ask your readers
what they care about, and what they want to see more of. Ask them where they go for the information they want. Do they rely on your website, or use an on-line source, or watch a TV program?

Another method is to try visualizing an individual reader, and  everything about them, from physical appearance and food choices to family life, professional interests and work. As a friend of mine said, "nameless, faceless readers won't do."


With techniques like these you'll have a better sense of your target and more focus for your newsletter--which means your readers are more likely to pay attention to, and act on, what you have to say.

jane signature

"
The new guidebook has been getting rave reviews, both from new users and from the agency and funders. We value your patience and your very good questions about content. The way you worked with us meant that we had to make only minimal revisions. At the same time your outside perspective helped us capture important information for users and present it in a clear and jargon-free manner."

--Kami Norland, Community Specialist, National Rural Health Resource Center, Duluth, MN.
Social Media Snapshot
This month's links include a simple set of tips for hospital blogging, and a valuable new source of information for social media and health care:

Tips for starting a hospital blog

Mayo Clinic's Social Media Health Network
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Thinking about starting an email newsletter?

Through Hallowe'en (that's October 31) take advantage of an 80% price reduction on my "Get launched" enews package. I'll walk you through the basics, teach you how to set up your template, and help you write the content for your first issue. Only $79 through Oct. 31. Contact me for further information.






graphics by mannis macneil