you are interested in Business Continuity
... then this is going to be one of the
most timely messages you'll ever read.
the last two weeks, Sydney has experienced two of the largest power failures in
the City's history. Both were unplanned, involuntary and more chaotic
versions of the recent "Earth Hour", forced upon Sydney's CBD and eastern
suburbs - blackouts that plunged 70,000 houses and businesses into darkness,
closed the Sydney Harbour Tunnel and affected by the failure of more than 100 sets
of traffic lights. NSW Fire Brigade
fielded over 40 emergency calls within 15 minutes of the blackout, nearly all
for people trapped in office building lifts.
organisations invoked their business continuity or IT disaster recovery plans; those
without one, were less fortunate. Unable
to account for or communicate with their staff.
No ability to re-assure their customers that the situation was under
control. No 'plan of action'. What did this cost?
In a 2008 survey, the average revenue per hour
for mid-large sized organisations across 21 industries was a staggering $1,010,536.
how the organizations that had a plan in place felt, secure in the knowledge
that their business would continue, with minimal impacts. A plan that allows them to sleep easy at
night, knowing that they have a series of thoroughly tested steps, using trained
staff, who know how to respond to any major business outage - power failures,
floods, IT failures, loss of key suppliers, pandemic outbreak, or other such
it be great to feel in-control, prepared and ready to respond? Especially in this day of the 'real-time
enterprise', with a need for 24x7 continuous availability to business functions,
IT application and information.
a plan is something you have been thinking about for ages, take action now,
before it's too late.
Where do I start?
are limited, here are six critical elements
to get you started:
Develop a Crisis communications plan to ensure the safety of
employees, critical decision making, and project a view to your customers that
the situation is under control.
Get your critical information off your primary site. Implement secure disk or tape backups, using
a reputable provider to transport and store the media
Implement countermeasures before the incident to minimise
Prioritise business recovery activities based on the
criticality of business processes - perform a Business Impact Assessment to
work out what is most important
Use internal property assets combined with work from home
arrangements for office workspace recovery, rather than using expensive
third-party recovery vendors
- Maintain up to date staff and supplier contact information
at all times - the ability to communicate effectively in a disaster is
help you develop a plan, laid out in plain English; logical, easy to
read, understand and implement. We've helped
organisations across all industries to put in place plans that actually work. SME's.
Multinationals. Government departments.
We have solutions to fast-track a business continuity solution across all
We can show
- How to fast-track the analysis of business risks and
impacts, to protect your most valuable business assets
7 cost-effective strategies to mitigate the effect of major incidents on
- The 5 best ways to structure your business continuity plan for ease of use and ongoing maintenance
3 proven steps to implement Crisis and Emergency
Management, to safeguard and account for your staff
The little-known way to embed business continuity plans
within your organization with minimal effort and ensure people actually
... and if you have a plan that hasn't
been updated or tested in the last 3-6 months, industry research shows that you
are just as exposed as having no plan at all.