ExtraTime
   Going above and beyond to meet your needs
April 3, 2007 - Vol 2, Issue 5
In This Issue
On-The-Go
The Demosphere Blog
Tip of the Month
Feature Update
Demosphere Family
Demosphere Support
Join Our Mailing List!
Quick Links
Demosphere On-The-Go
"Demosphere House" is open for business!

We travel to many great places throughout the year, but the most demanding "trip" took place last Wednesday, March 28th, when we moved to our new address. Despite moving less than .25 miles, it was quite a trip!
Demosphere House

After packing, hauling, lugging, squeezing, "debating" office space, and unpacking, we're finally all moved into our new office space.  Our phone numbers remain the same, but our address has changed.

Our New Address:

306 North Washington Street, Falls Church, VA 22046
The Demosphere Blog
The new Demosphere blog is entering its third week. The goal is to educate current and potential customers on many different aspects of our products and services. This includes product enhancements, troubleshooting guides, tips, and much, much more.

The Demosphere blog can be accessed from any page on demosphere.com by clicking the link in the blue bar or by going to demosphere.blogspot.com.
Tip of the Month - Tournament/Scheduling

Want to know if there are coaching conflicts for your tournament or league?  Make sure you have it turned on!  In the season structure wizard there is a box called, "Audit Coach Conflicts," make sure it is set to YES.  Then go to your scheduling administration page and you will see a link called "Audit Coach Conflicts."  Enter the information on the coach or team who may have a conflict and let the system find the conflicting games for you.
Online Registration Feature Update

Charles has been working hard to release the latest improvement to Demosphere's Online Registration (OLR) product. Team managers are now linked to registrants in the same way as coaches and assistant coaches. They can be assigned to teams just like coaching volunteers are currently. This should allow for more precise data management for team managers.

If you wish to take advantage of this feature, head to Registration Setup, click on Add/Update Volunteer Options, and activate the Team Manager volunteer position. You do not need to take any action if you do not wish to use this feature.

For a more complete description of this feature, please see our Blog.
The Demosphere Family
Demosphere would like to recognize the following new members of the Demosphere Family!
Complete List

Also, stay tuned to the next edition of ExtraTime for additional details of some new members of the Demosphere Family that will be working in Demosphere House!
Contacting Demosphere Support
Demosphere has created a knowledge base full of answers to questions you may have about your website. You can access it through the admin side of your website. Simply click "Support Center" from the admin home page and you can search for questions. If you cannot find a solution to your question, please refer to Option 2, Submit Request Online. Here you can submit your information and questions and a support staff member will get back to you as quickly as possible.
Questions or comments regarding this newsletter? Please send all inquiries to extratime@demosphere.com.
Ashley Tate
Customer Relations Manager
Demosphere International, Inc.