Dear KAPN Newsletter Subscribers,
In this edition, we would like to share the immediate open positions for Korean / English Bilinguals at two prominent companies in DFW area:
1) Sumisho Computer Systems USA, Irving Texas and
2) Expedia.com, Dallas, Texas
Thanks,
KAPN Newsletter Team
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SCS USA Intern Positions
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[Position I]
: Student Intern (BS/ MS in Computer Science or related fields.)
[Requirements]
: English / Korean bilingual, Knowledge of Microsoft C#/VB and SQL Server is plus
[Position II]
: Business Administration Assistant - Student Intern (All Majors)
[Requirements]
: English / Korean bilingual, BS/BA in Business Administration / Information Science / MIS or computer related
major is plus.
[Period]
: 3-6 months (Positions are contract to possible full time hire
based on performance. They are immediate openings.)
Please send any question or resume to soonkoo_jung@scsusa.com
Sumisho
Computer Systems (USA) Inc, "SCS (USA)" was established in the USA in
1987 as a subsidiary of Sumisho Computer Systems Corporation located in
Tokyo, Japan. With headquarters in New York City and a branch offices
located in Irving, TX and Santa Clara, CA, SCS (USA) is positioned to
provide "one stop" service as a strategic business partner to
Japanese-related corporations operating in the United States. Services
include Application Development, Infrastructure/ Network Development ,
Security, IT Consulting, and Outsourcing/ Help Desk Services. |
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Bilingual Customer Service Coordinator
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90 day contract to hire position
Client: Expedia / Hotels.com
Pay Rate: $14.00 w-2 (Pay Rate does NOT include Benefits and does not include PTO)
Location: Dallas TX
Position Title: Bilingual Customer Service Coordinator ( must be fluent in Korean / English)
Website:
www.expedia.com
Dallas Address: 10440 N. Central Expressway Suite 400 Dallas TX, 75032
Company Information:
The world's largest online travel retailer for Air, Cruise, Hotel, and
Vacation Packages is seeking motivated, enthusiastic and career-minded
team players to join our Arlington Lodging Operations Team.
Complete Description:
The world's largest online travel retailer for Air, Cruise, Hotel, and
Vacation Packages is seeking motivated, enthusiastic and career-minded
team players to join our Arlington Lodging Operations Team.
Job Duties and functions:
* Responsible for greeting customer in a courteous, friendly and professional manner according to company procedures.
* Responsible for Relocations
* Escalated Issues: Credits, Stop Sells, Closing Allotments, etc
* Maintain and promote excellent client relations by managing a prompt
and accurate response to email and phone communications from lodging
suppliers.
* Book/change/cancel reservations for lodging properties and provide necessary follow through.
* Be highly effective in managing multiple projects simultaneously.
* A problem-solver who can make independent decisions, be able to actively listen, and communicate clearly and concisely
* Maintain acceptable quality scores on all calls.
* Maintain acceptable level of performance.
* Provide solutions to the customer and provide any additional customer service /education as needed.
* Flexibility and willingness to assist where and when needed as directed by your Supervisor.
Requirements:
* The ability to communicate effectively at all levels from executive management to individual contributor.
* The ability to work unsupervised and make independent decisions.
* Strong, Proactive follow-up skills and administering of Travel Policies.
* Two years of recent Call Center customer care and/or help desk technical support.
* The ability to juggle multiple projects simultaneously with a high attention to detail.
* The ability to excel in a fast paced, constant changing environment.
* Flexibility and willingness to assist where and when needed as directed by your Supervisor.
* Maintain strong vendor relations with a positive attitude.
* Microsoft Office products and internet proficiency is required.
* Prior travel industry knowledge and call center experience is strongly desired.
* Reliability is a must.
* Education: College preferred.
Behavior Characteristics:
Candidates must be able to work any shift 24/7
LANGUAGES WE ARE FOCUSED ON RIGHT NOW IS WITH KOREAN
Jennifer Lawrence
Resource Development Manager
jennifer.lawrence@modis.com | ph: 972.813.0479
Modis
14911 Quorum Drive Suite 120, Dallas, TX 75254
cell: 972.415.3201 | f: 972.712.6505 | modis.com
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