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Each week we will share a Chicago company with you. We hope that you will benefit from their services and get to know, partner, meet with or invest in these companies.
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Mineful helps companies use data to retain customers. It integrates with your e-commerce shopping carts (e.g. Shopify) and CRM systems (e.g. Salesforce.com) in order to look at your customer's behavior and predict which customers are at risk. It then creates a list of customers you need to get in touch with along with easy tools to communicate with them. There is a big gap between analytics and benefits for a company, and by taking action on the data, Mineful closes that gap. The platform also provides customer and sales metrics to ensure your customers are on path to loyalty. It's free to use when you upload less than 2,000 customers.
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Why do you care?
Companies lose 25% of their customer base every year and it costs them 7x more to acquire new ones than to maintain their current customers. Did you know that a small increase in retention can lead to huge increases in profits? Mineful's analytical platform has helped B2B companies and e-tailers increase retention rates by 3 to 5 percentage points. Various Mercedes-Benz dealerships increased revisits by 150 customers giving them a total extra revenue of $225,000.
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Contact:
Take action on your data and create your own account, it'll only take minutes to start benefiting from Mineful. If you need any assistance, call 800.848.9317 or email info@mineful.com.
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Best,
The CEC Team
chicagolandec.org
CECMomentumAwards.org
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