IDEA TO ACTION QUOTE: For the great majority of mankind are satisfied with appearance, as thouth they were realities and are often more influenced by the things that seem than by those that are - Niccolo Machiavelli
I am one of those people who fuss about time. If you would like to make a sales presentation to me you better make an appointment and come on time. If you are late, I will only see you until the agreed period ends, and this means you have less time than planned. It is unlikely that I will buy from you.
If you knew this about me in advance, how would you prepare yourself? Critically, how do you know that you are going to meet someone like me?
In the book What Colour is your Brain Sheila N. Glazov says that you can find clues in the first phone call you make. If the person immediately refers to an appointment calendar then he is a 'rule abiding critical thinker' or a 'yellow brain, as Susan classifies it. Don't you be late when you are meeting a yellow brain. You should rather reschedule.
If the person goes on about her relationship with the person who referred you to her and then happily helps you out, she is a 'blue' brain, intuitive and creative. Blue loves the chitchat before a meeting and doesn't really get comfortable until you connect with her personally
"Problem solving contemplative loners thrive on innovation" and will be difficult to catch as they rarely answer the phone. When they do, they want facts and only facts. These are 'green' brains. When you meet with them don't waste time on chit chat. Go straight into the facts, and the facts better be correct.
Finally, Susan describes 'orange' brains. These people are eager and spontaneous. When you get to a meeting with them, get to the point quickly, but forget the facts and figures. They're just looking for results and a spontaneous conversation.
Susan's classification highlights the importance of understanding the person you are selling to as a key factor for success. This suggests that even if your sales pitch is standard, your approach should not be the same. Clearly, your own 'brain colour' will influence your personal approach and a good understanding of yourself helps you appreciate your own approach and how it might impact the other person. This means you can make a conscious effort to mitigate any potential tensions between you and people with different, or similar, brain colour.
This approach works in sales, and elsewhere. And before you say you are not a sales person, think about it. Have you ever tried to convince your friend to accompany you to a function? Or to get your family to choose a certain house over another? Or your boss to post you to town X instead of town Y? These are all 'selling' conversations. You tried to get the other person to buy your point of view.
What colour is your brain, and how is it impacting your business?
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