December 16, 2010
The Performance Puzzle: Solved.  RETAIN: The solution to Profit Performance is getting, and keeping profitable customer relationships. Customers want service. Powerful technologies that enable consistent client interactions improve service satisfaction, retention of customers, and increase wallet share. Aligned technologies, clear expectations and timely results help to motivate and retain the top-performing workforce that serves those customers.  INFORM: The solution to Workforce Performance is more useful Information. When the workforce knows your expectations, and can easily track how they're doing, their performance improves.
Clear line-of-sight on customer interactions, behavior-sensitive processes, timely and relevant tracking of both actions and results, and real-time reporting enable your workforce to perform and achieve your goals.
 INCREASE: The solution to Productivity and Efficiency Performance is to target not only the results you want, but the actions that generate those results.Powerful proven technologies enable smart sales and service interventions, dramatically improving referral and sales productivity, and customer service level efficiencies. Refer more, sell more, serve smarter, lower costs, increase retention, and improve profits.  TRANSFORM: The solution to customer Sales and Service performance improvement is to transform your organization with the goals, behaviors, processes, tools and technologies that make Performance "the way you do business".
Enterprise-wide frontline sales, referral and service automation, core system integration, real-time virtual coaching, workflow behavior analytics, incentive compensation, and powerful scorecard and dashboard reporting, all make Performance a reality.
Contact us to learn more about how you can transform your organization... |
About Econiq:
Econiq is a leading provider of frontline sales effectiveness solutions to banks and credit unions. The company has operations in Ireland and is headquartered in Burlington MA. The company's solution is currently deployed in the US and Europe and is proven to deliver a 20-25% increase in cross-sales. For more information, visit: www.Econiq.com |
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About Strategix Performance:
Strategix is a leading provider of performance management and incentive compensation scorecard and dashboard reporting systems. The company's solutions have been deployed at over 400 organizations since 1983. For more information, visit: www.StrategixPerformance.com |
