20/20 eBrief: Best Practices in Sales, Service & Relationship Performance

What IS Performance Management?

We all tend to understand what we mean by "performance", the work of getting something done. The problem seems to be that some in the strategy, consulting, and software realms have inaccurately defined what "management" means.

Performance Management in business and organizations today means what leaders and managers DO, and how they source and deploy resources to DO what the organization needs done.

Performance Management is a Verb. It defines action; not a tool, an office, or a person... Read more

Incentives Everywhere™

Getting And Keeping Workforce Engagement

Lest we forget, it's your workforce that actually does the work to execute strategies to fulfill your organization's goals and objectives. And, if your workforce isn't "bought in", or engaged, in your goals, objectives, strategies, and action plans, those simply won't be achieved.

Getting, and keeping, workforce engagement is critical to success. It depends on the performance management equivalent of financial "materiality": Relevance. For your goals and strategies to be successfully accomplished, they need to be aligned, relevant, and meaningful to the nature of the workforce, and their enabling processes and technologies... Read more

Case Studies: Real World Results
Incentives: Impossible. Automating Monster Plans.

After automating over 30,000 performance scorecards used by hundreds of thousands of employees, we hear it often enough: "Our incentive plans are too big, or too complex, or too complicated to automate". For other providers, true, but at Strategix: the "challenging" plans are a specialty.

Case in point was an organization with over one hundred different incentive plans, applied to many thousands of employees across dozens of diverse business units, combining hundreds of various performance metrics, dozens of various incentive calculation algorithms, over two-dozen source data systems, and a range of performance timeframes. The Strategix System quickly accommodated all of the requirements without any custom programming: automating a (previously) "impossible" big, complex, and complicated incentive plan. Can we help you with yours? Read more

About Strategix:

Strategix is the experience proven innovator in Sales, Service and Relationship Performance Management and Incentive Compensation automation solutions. Since 1983, we've successfully served thousands of enterprises. Hundreds of thousands of participants and managers have served their customers and achieved their performance goals using our solutions.