Best Practices in Sales, Service & Relationship Performance

Workforce Performance Management is successful with information, feedback, and reporting, and is optimized when measurement is both timely and relevant. Relevance is one of the Golden Rules of performance management, and if your plans and processes don't have it, they won't achieve desired outcomes.

Relevance results from the Velocity and Precision of the performance information you give your performers. Once your workforce members have their KPIs, quotas and goals, to clearly communicate actual performance results and keep them rapidly adaptable to strategy evolution and plan changes over time, a fast, precise and relevant automated performance measurement system is essential. Read more

Incentives Everywhere™

Variable Comp, Not Just For The Sales Force

Performance recognition and rewards are fundamentally intended to motivate behaviors and actions that result in goal achievement. For the workforce, this means getting their day-to-day strategy execution aligned with their organization's strategic objectives. Because it has been relatively easy to define and automate, Sales performance management has occupied center-stage in variable/incentive compensation management.

Today, leading firms recognize that Sales is only part of their overall process, and are automating diverse variable reward plans for the full universe of enterprise participants, through their channels of service and distribution, and spanning the spectrum of their value chain. Read more

Case Studies: Real World Results
Doubled Profit, In The Last Two Years

During a recent on-site visit we learned that in the 2007-09 timeframe, through the most challenging general economic climate in generations, our client reported doubling net profits from normal operations. They attributed that achievement to the focused workforce behaviors and actions enabled by their Strategix performance scorecard and incentive compensation automation system. Added benefits were their ability to discontinue the use and cost of other business intelligence and data integration tools, and tangible improvements in referrals-to-sales rates, add-on sales, customer retention, and top-performing employee retention. This immediate and long-term ROI of the Strategix solution mirrors that of other client results. Read more

About Strategix:

Strategix is the experience proven innovator in Sales, Service and Relationship Performance Management and Incentive Compensation automation solutions. Since 1983, we've successfully served thousands of enterprises. Hundreds of thousands of participants and managers have served their customers and achieved their performance goals using our solutions.