MSD Network News Flash Customized Employment Job Development April 2011 |
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Introduction | |
Good afternoon - welcome to the monthly electronic Southeast TACE Serving Individuals with Most Significant Disabilities Network News Flash (MSD Network News Flash). Here you will find the latest information about employment for people with the most significant impact of disability, including job development innovations, relevant legislation, upcoming training sessions, and exciting new web sites.
Please forward this MSD Network New Flash to agency staff, parents, individuals with disabilities, and anyone else you think might find the information useful. Invite them to subscribe by joining the Southeast TACE Employment Listserv. To join the listserv, they simply visit the Southeast TACE MSD Network web site and follow the MSD E-Mail-List link. We'll take it from there!
Please visit the TACE MSD Network web site regularly to learn about current events in the world of employment for individuals with the most significant impact of disability. |
| Portals | |
MSD Network Portals Are Live!
The Portals for the TACE MSD Network are open! To start using this exciting new resource, visit the TACE MSD Network web site. In the "Portal For" section on the left-hand side of your screen, select "Counselor" or "Coordinator." This will take you to the "Login to MyTACE Account." You will use your MyTACE Account to register for available events, seek applicable credit, and access your specialized portal (Counselor or Coordinator).
Attended a TACE Webinar? You may already have created a MyTACE Account. If you have a MyTACE Account and want to access the Portal, email tacesoutheast@law.syr.edu and request to join the TACE Most Significant Disabilities Network. If you don't already have a MyTACE account, follow the instructions to "Create a New MyTACE Account" and also apply for Portal access. |
| Announcements | | The Influential Role of the Job Developer: Increasing Self-Determination and Family Involvement During the Job Search summarizes research conducted at the Institute for Community Inclusion which found that job developers are perceived by family members and individuals with disabilities as the ones responsible for leading the employment process. The job developer also had a significant impact on whether or not an individual chose to accept a job.
The Rehabilitation Engineering Research Center on Communication Enhancement (AAC-RERC) has prepared a white paper on Mobile Devices and Communication Apps based on interviews with more than 25 AAC "thought leaders" representing multiple stakeholder groups. |
| Case Study | |
Luke began his small business while he was still in high school. From his Discovery process his planning team knew that he liked to be on the go - driving around and visiting with familiar people. As part of his Transition preparation, he participated in school and community-based work experiences that involved making deliveries. Luke lived in a small rural community. His family wasn't passionate about self-employment nor was he. But when his job developer could not find a business that matched his ideal conditions of employment, as well as his preferences (making deliveries), his family urged the job developer to pursue self-employment as an alternative.
Luke began a delivery business which transported lunches for local restaurants. He had a contract with one of the larger businesses in town to provide lunch to their employees twice weekly. Decisions about the organization of Luke's business were made based upon what the team learned through Discovery worked well for him. His deliveries were along a consistent route which enabled him to meet people, socialize with familiar acquaintances, and have a predictable routine. It was clear that Luke would always need someone with him to drive the delivery van and to help him navigate traffic, parking lots, and uneven terrain. The team wrapped this ongoing support need into the design of the business.
As Luke's business grew the goal was to hire a partner who could also meet some of his ongoing support needs. Luke purchased his van using a Social Security Work Incentive called a PASS plan (Plan for Achieving Self-Support). Vocational Rehabilitation funded the alterations to the van to make it accessible and paid for some initial job coaching. Luke's family provided support to the business and when he began receiving some adult Developmental Disabilities services, he used this funding to purchase supports from a local employment vendor.
(Source: Choosing Self-Employment by Ellen Condon and Kim Brown.) |
| Counselor Tips |
2010 Survey of Employment of Americans with Disabilities [PDF] conducted by Harris Interactive for the Kessler Foundation and National Organization on Disability shares the results of a survey measuring the attitudes of corporate employers toward employees with disabilities and corporate action on hiring people with disabilities. Findings include:
- The environment for hiring people with disabilities needs a great deal of improvement
- Corporations recognize that hiring employees with disabilities is important
- Corporations, for the most part, do not perceive the costs of hiring people with disabilities to be prohibitive
- Most corporations are not hiring many people with disabilities
- Few are proactively making efforts to improve the employment environment for people with disabilities
- The most common way companies recruit people with disabilities is through referrals (employee referrals and friends/word-of-mouth) and online job boards
- A significant number also report using service provider agencies such as Vocational Rehabilitation...
- Yet only one third of employers rate the service provider agencies as effective
- Half of the companies who don't use service providers say they don't need the services they offer
- The main barrier to hiring people with disabilities, after an absence of job openings, is not being able to find qualified candidates with disabilities
- 39% say they are not sure how to find qualified candidates
- 63% of corporations name assistance finding qualified candidates with disabilities as one of the top two most helpful services offered by the agencies; job sculpting (matching job descriptions to a specific set of skills) was the second most helpful (53%)
Survey results suggest a number of tips for VR Counselors, including:
- Acknowledge that most corporations recognize the importance of workplace diversity and do not perceive it to be cost-prohibitive to hire people with disabilities...time, money and energy spent trying to change employer attitudes in these areas might be redirected to other priorities.
- Tap into existing recruitment strategies such as referrals and online vacancy postings.
- When conducting Discovery as part of customizing employment, be sure to look for connections...family members, friends, coaches, employers, neighbors, coworkers, people who work at places where the job seeker spends his/her time or money (library, coffee shop, gym, etc.). These connections can be invaluable "ins" to get the job developer through the door of a business.
- Research online job postings in your community to learn what kinds of skills employers are seeking and what tasks they need completed. File away this information to use as you negotiate customized positions for job seekers.
- Market VR services to businesses - make sure employers know how they can benefit by working with you.
- VRCs have extensive education, training and experience in matching qualified applicants to available jobs.
- Through Customized Employment, VR can match applicants to unmet tasks, tailor job descriptions, identify necessary support needs, and suggest ways in which those support needs might be met.
- VR can provide certain post-employment services to help ensure success on the job.
- Increase your use of supported and customized employment strategies (such as job carving) that employers report finding helpful.
Customized Employment Job Development Tips (from Marc Gold & Associates)
When preparing to meet with an employer about customizing for an individual job seeker, consider:
- What Are Your Negotiation Points (ways the employer can benefit)?:
- Work gets done faster or more precisely
- Employees are more productive
- Profit increases
- Work can be reorganized to improve the flow
- Overburdened employees can be relieved
- Operations become more efficient
- What is Negotiated?
- Responsibilities of the position
- Time, hours, location of the work
- Support strategies and supervision needed
- Productivity and outcome expectations
- What are the chances for successful Customization?
- Are supports available?
- Are there opportunities for interaction with co-workers?
- Are the employee's wages and benefits comparable?
- Is this a viable company and are there opportunities for advancement?
- Are work expectations clearly defined?
- Can the employee get to and from work?
- Will work conflict with the employee's school, therapy, or other schedules?
- Do the job tasks and working conditions meet those set by the job seeker in the Customized Planning meeting?
When customizing employment, it is important to put in the up-front time to conduct thorough Discovery, research potential places of business, use connections to get in the door of the workplace, and be well-prepared for meetings and negotiations with employers. Your investment of time and energy will pay off through increased chances of on-the-job success for the consumer and a positive VR case closure for you! |
| Customized Employment/Supported Employment/Self-Employment | |
SEDL's Vocational Rehabilitation Service Models for Individuals with Autism Spectrum Disorders Project profiles two effective programs this month: POW&R (Newark, Delaware) and Job Path (New York, NY).
Employment-Supportive Personal Assistance Services (E-PAS) Facilitate Employment of Persons with Serious Physical and Mental Disabilities by Raymond E. Glazier, Ph.D. (Director of the Abt Associates Center for the Advancement of Rehabilitation and Disability Services and Member of the MA Work Without Limits Initiative) describes workplace PAS and funding sources.
State VR Policies & Procedures for Self Employment Services for Individuals with Disabilities provides ready access to policies and procedures for self-employment services for individuals with disabilities from each state VR. |
| Legislation/National News | | The U.S. Equal Employment Opportunity Commission's regulations to implement the ADA Amendments Act (ADAAA) have been released. The regulations simplify the determination of who has a "disability" and will make it easier for people to establish that they are protected by the Americans with Disabilities Act (ADA). EEOC has several fact sheets that explain the ADAAA, including Questions and Answers on the Final Rule Implementing the ADA Amendments Act of 2008 and Questions and Answers for Small Businesses: The Final Rule Implementing the ADA Amendments Act of 2008. |
| Social Security | | Social Security has released the 2011 Redbook. Download or bookmark this handy resource for SSI and SSDI eligibility requirements, accompanying health insurance, state supplemental payments if any, and formulas for determining the monthly payment amount. |
| Training | |
Upcoming TACE Topics:
Steps of Customized Job Development Whether Developing Job Yourself or Contracting with a CRP
May 5, 2011
2:00 -3:00 PM EST
The webinar will present the steps of customized job development and what a vocational rehabilitation (VR) supervisor needs to know whether their staff is job developing themselves or contracting with a community rehabilitation provider (CRP). The expected outcome is that supervisors will have enough information to understand how a customized job is developed and how to monitor the progress of the job development.
Retention of Individuals with Disabilities and Multicultural Backgrounds into the VR Profession Part 2
May 11, 2011
1:00-3:00 PM ET
This webinar will provide useful information to enhance the ability of State VR agencies to effectively recruit and retain employees who reflect the demographics in their service areas.
Autism 101
May 18, 2011
12:00-2:00 PM ET
This is the first of four sessions in the Autism & Employment Learning Community Series. This webinar will address operational definitions for Autism Spectrum Disorder and related disabilities; recognizing Autism broadly; relevant data & statistics; common characteristics; tips for communicating & interacting; and common supports.
Creating Workplace Partners through Work Experiences
May 25, 2011
11:00 AM-1:00 PM ET
This webinar will address strategies for setting up and sustaining work experiences that will lead to competitive placements and employer partnerships.
Self-Employment as a Viable Option for Individuals with the Most Significant Disabilities
June 9, 2011
2:00-3:00 PM EST
The webinar will highlight self-employment as a viable option for individuals with the most significant disabilities. The expected outcome of the webinar is that supervisors will understand when self-employment might be a good match for an individual with the most significant disability.
Real Lives, Real Stories
June 22, 2011
12:00-2:00 PM ET
This is the second of four sessions in the Autism & Employment Learning Community Series. The webinar will give VR personnel specific, real cases of 3-6 transition-age individuals with autism who have achieved competitive employment or are in the process of seeking and achieving competitive, customized employment.
From The Field
July 27, 2011
12:00-2:00 PM ET
This is the third of four sessions in the Autism & Employment Learning Community Series. VR Counselors will share information and specific details about the effective approaches and supports they utilize for clients with autism.
Community Partnerships, Organization, & Employers
August 31, 2011
12:00-2:00 PM ET
This is the fourth and final session in the Autism & Employment Learning Community Series. A variety of community partners, organizations, and employers will share their experiences collaborating on the employment outcomes of individuals with autism and the possibilities for employment.
Autism & Employment Learning Community Series
Target Audience: Vocational Rehabilitation Counselors and Area Directors
Starting in May 2011
Information, tools, and tips to communicate, interact, and support individuals with autism to reach integrated, competitive employment goals.
Archives Available!
TACE webinar recordings, handouts and PowerPoint slideshows are archived and available for you to access at your convenience.
1/27/11
How Can You Establish a Climate that is Excited about Serving Individuals with the Most Significant Disabilities
2/2/11
Recruitment & Retention of Individuals with Disabilities and Multicultural Backgrounds into the Vocational Rehabilitation (VR) Profession
2/17/11
Flexible Workplaces Benefit Everyone, Especially Persons with Disabilities
2/24/11
Impact of How VRCs View Individuals with the Most Significant Disabilities on their Caseload
3/31/11
Approaches to Understanding What an Individual Has to Offer an Employer
Training Events:
TASH Webinar Series: Discovery - The Foundation of Customized Planning [PDF]
April 4, 11, 18, 25 and May 2, 9, 2011
3:00-4:30 PM ET
Cost: Members $75/session, $405/series; Nonmembers $115/session, $621/series
This six-session series on Discovery will provide educators, adult service personnel and family members with the critical information necessary to facilitate discovery for persons with significant disabilities. This alternative to comparative assessment addresses the essential question so often overlooked by evaluations and tests, "Who is this person?" The sessions offer a comprehensive overview to discovery, the relationship to employment and transition from school to adult work, relevance to curricular outcomes and development of visual and written profile documents that capture the information learned during discovery.
University of Rochester Webinar Series: Autism Across the Lifespan [PDF]
April 13-May 18, 2011 3:00-4:30 PM ET Cost: $30 per session; $100 for all four sessions
April 13: Why Autism Across the Lifespan with Kathleen M. Bishop, Ph.D.
April 27: Issues and Considerations in Assessing Emotional and Behavioral Disorders in Individuals with Autism Spectrum Disorders with Caroline I. Magyar, Ph.D.
May 11: Future Care Planning for Persons with Autism with Doris Green, Director, Future Care Planning Services, Inc.
May 18: Assessing for Autism in Children with Down syndrome: Issues and Considerations in Screening and Diagnostic Assessment Practices with Caroline I. Magyar, Ph.D.
National WISE Webinar
April 27, 2011
3:00-4:30 PM ET
Cost: None
If you receive Social Security Disability Insurance benefits or Supplemental Security Income, learn how you can benefit from Social Security Work Incentives, including the Ticket to Work program.
Employment First - Keeping the Movement Moving APSE Webinar
May 3, 2011
12:00-1:00 PM ET
Registration Fee: $50 APSE Members/$100 Non-members
In this webinar, participants will learn about the growing Employment First movement that is happening across the United States and other countries.
NJC Conference: Research Challenges and Future Directions in Evidence-Based Communication Interventions for Individuals with Severe Disabilities
June 9-11, 2011
Atlanta, GA
Conference presenters and panelists include experts in the field of communication intervention research and related fields with diverse perspectives and methodologies.
Employment For All - Believe it, Achieve it!
June 14-16, 2011
Seattle, WA
Creating a Model with Business: Common Sense Approaches to Access and Accommodations Webinar
June 16, 2011
1:30-3:00 PM ET
Cost: None
On-line Employment Applications and Website Accessibility Webinar
September 15, 2011
1:30-3:00 PM ET
Cost: None
Be sure to check your state's TACE web page to learn about state and local training events.
Other Training Opportunities:
TARGET Discovery Series Archived Events:
Discover Diversity by Design
Learn how to apply the concept of universal design to all aspects of the workplace and create an inclusive, productive environment for all employees.
Discover Hidden Disabilities
Learn strategies and methods for providing accommodation to individuals with unidentified or 'hidden' disabilities. Discover ways in which you can prepare your workplace to accommodate all individuals, whether they identify as having a disability or not. |
| Web Sites | | National Gateway to Self-Determination provides information about current best and evidence-based practices in enhancing self-determination in the lives of people with developmental and intellectual disabilities.
Autism NOW National Autism Resource and Information Center, a national initiative of The Arc, offers resources and information for individuals with Autism Spectrum Disorders (ASD) and other developmental disabilities, their families, and other targeted key stakeholders.
The Virginia Commonwealth University Autism Center for Excellence website provides information on training activities, fact sheets, and summaries of journal articles on topics related to ASD.
AskEARN.org, a new site launched by the National Employer Technical Assistance Center, provides a one-stop resource for employers seeking to recruit, hire, and retain qualified employees with disabilities.
Our Ability is a new web portal for mentoring. Visit the site to view and listen to stories about successful people with disabilities in the education and business world.
JobTIPS is a free program designed to help individuals with disabilities such as autism explore career interests, seek and obtain employment, and successfully maintain employment.
Searchable Online Accommodation Resource is the Job Accommodation Network's web page for exploring various accommodations for people with disabilities in work and educational settings.
Workplace Accommodation Examples is a Wiki created as a means to share unique accommodation ideas. It is located at CATEA's Work RERC site at Georgia Tech. Visitors may read case studies about successful workplace accommodations and add their own.
The Yahoo! Accessibility Blog was created to reflect the experiences of individuals with disabilities, their families, and the professionals with whom they interact. |
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About the Southeast TACE Most Significant Disabilities Network News Flash:
This free service is being sponsored by Southeast TACE, the Technical Assistance & Continuing Education (TACE) Center for Region IV. TACE is a partnership of academic, governmental, and community expertise that provides technical assistance and continuing education activities to meet the training and organizational development needs of State Vocational Rehabilitation (VR) agencies and their partners in Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, and Tennessee. Southeast TACE supports VR, Community Rehabilitation Programs, Centers for Independent Living, Client Assistance Programs, and other agencies to enhance employment outcomes, independent functioning, independent living and quality of life for persons with disabilities throughout the eight states in the Southeast Region IV.
Meet the Southeast TACE staff (click on the person's name to learn more about him or her):
Chip Kenney, Project Director & Principal Investigator
Jill Houghton, Deputy Director
Steffany Stevens, Training Coordinator & Administrative Specialist
If you have any questions about TACE or would like to request technical assistance, please contact Jill Houghton at jilldh@bellsouth.net. For questions about the Southeast TACE Employment Listserv or the monthly Southeast TACE MSD Network News Flash, please contact Kim Brown at brown@ruralinstitute.umt.edu. |
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